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Nice hotell, large poolarea, good for walkning, nice breakfasts. The restaurant was not especially good and didn´t comply with the "wellness" idea.
Friendly staff, excellent supper, picturesque location, good swimming pool Only one pillow on the bed, breakfast was not so fantastic
The location is very isolated and the new road is not in the GPS navigation system 2007 from mercedes.
Good bed for sleeping
The hotel has a very good location, just in Neubrandenburg heart, very clean and the prices are within the budget. There was no swimming pool :-(
Very clean hotel, comfortable room, helpful staff
very friendly and helpfull staff, comfortable bed, good breakfastbuffet. even though it was a non-smoking room, the smell of old smoke was everywhere in the room.
Beautiful location and great facilities
Large modern bathrooms and dinner in the hotel resturant was one of the best we enjoyed while in Germany. The staff are very accommodating.
The staff was outstanding - very friendly and accommodating. They bent over backwards to call another local hotel to get me an internet connection as theirs was down. Very nice rooms, comfortable beds, crisp cotton sheets and down pillows. The hotel is a great value given the dollar/euro difference right now. It's in a very scenic location on the lake, but don't expect a lake view for the $$. Internet connection was "down" because they were updating the WIFI hardware. That was a disappointment as I work while on the road. Nevertheless, the staff called a local spa hotel to arrange a connection. There was no English language instructions for using the cable television which frustrated my 82 year old father. I'm pretty tech savvy and I even had a hard time trying to figure it out.
The food and the service in the restaurent was kind and shift
Nice staff, fixed dinner too us in the evening without any problem though we arrived late Staff couldn't speak english very well
Staff seemed a little hassled when we arrived and departed, attempting to answer the phone and deal with uson each occasion.It was not very easy to find, especially as the signs all pointed to the Hotel Hellfeld, with no mention of Greenline. Food OK, breakfast unremarkable. Car park good. Knowing it was near the airport would have helped. Fire exit next to our room blocked by huge plant in tub - no chance of moving it in an emergency
Many things with which we were not happy: Guest House is not in photo shown (photo shows facility on lake..your room is not, false advertising). Rooms in Guest House were musty, upon opening windows found huge spiders (no screens). Advertised "free internet" only worked in breakfast-space, and only in one corner of the room (had to be strategic about getting a connection). Additionally, major road construction on road just in front of hotel made things dusty and dangerous for cycling. One had to hike through a construction zone from lodging to where breakfast was served. Would not recommend this place.
location at the lake! view from the small balcony! the bathroom is very small.
Rooms were large. Price was very reasonable. Breakfast buffet had numerous choices and employees hustled to keep all items replenished.
Hotel beautifully clean, with lots of well thought out touches. Staff keen on quality, and nothing to fault except the absence of a lift, which isn't life-threatening. Overall pleasant, and thoroughly recommended. No lift
A very good and kindly staff. Good food in the restaurant. I do not like that I have to pay to get on the internet - in the description it says that internet is for free.