The cleanliness, location and staff. The access to local transport was fairly good with frequent service
friendly staff difficult to reach
they told me that the price in your website is not correct.
The cleanliness is superb -
The hotel staff was friendly and helpful. The room was very comfortable and the hotel breakfast which was included with my stay was delicious.
had grreat time be back same time next yea bar was shut on a sat night
The central location. The facilities available, and the friendly staff. The single room I stayed in was very small even by European standards, and there was limited wardrobe space. The bathroom was tiny as well. There was no clock radio.
The recepcionist was very friendly
The guests are European and non-European attending either training or workshop in a friendly atmosphere; and the staff interact well and are helpful to the guests. The hotel also includes very good breakfast. The internet service in the hotel is charging relatively higher fee.
Friendly staff This was a business trip. Was placed in alternate facility that was difficult to access and it was without WiFi INternet access and no immediate laundry facilities. This hampered my ability to conduct business.
comfortable room very heavy doors of lifts
central to town having to go to main hotel for breakfast
The rooms breathed new and for Dutch standards they were also spacious enough - there's even a small living-room space. The decoration was simple (practically 100% ikea) and very pleasant. Fortunately for me this hotel did not have many things that I dislike in typical Dutch hotels such as carpets in the rooms, old blankets, and old wall-paper. The staff was heterogeneous - some very friendly, others not that much. Overall this hotel is a good, positive surprise! The mattresses and pillows were not good. The breakfast service was rather poor. Although poor breakfasts are usual in the Netherlands, this one suffered from disorganized service (few people attending the guests, too dark environment), disposition of food/drinks and labelling not clear.
It is very convenient to walk to all downtown ameneties and it is very close to the bus station.
Owner and staff where helpful and welcoming,rooms though small are well appointed though the location was pleasant it was spoilt by the railway at the rearof the dependance The dependance is approximately 600 meters from the Old Dutch hotel,breakfast on w/days was taken in the main hotel but on w/ends was in the dependance.The distance though not far for people with disabilitys was an inconvenience
the way I was received. The staff was very helpful That the lift system didn't work in the early morning parking availability
Convenient, friendly staff, quaint, breakfast very good!
Staff very friendly The room was too small. Lift switcehd off and if I was not able to climb stairs at night I would have experienced a lot of difficulty
Very good location close to train station and town centre
Friendly staff. Very helpful when we needed to change arrangements. Good bar on ground floor with friendly staff.
The staff are very friendly and helpful, good selection for breakfast and very clean room, impressed There is a railway line directly behind the annexe hotel I stayed in but it wasnt a problem, I slept undisturbed
Breakfast in beautiful sunroom. There was something for every taste - children enjoyed it. Good service. A bit tricky to find. Hotel did not seem to have allocated parking spaces.
Service about how to go and come back from Gelredrome(Rieu)//good parking
Lianne, the receptionist, was most helpful with her assistance in translating my placard message into Dutch. The restaurant staff were equally solicitous at breakfast time and whenever I ordered a cup of tea or coffee. And when I forgot to pay for my tea once, they did not chase me for it, even though I didn´t remember to pay till about six hours later.
Very friendly & helpful staff. Clean and pleasant rooms. Open and airy reception and dining area.
The tranquility of the location No coffee making facility in rooms No hair-dryer in bathroom
Excellent value for money, friendly and efficient staff,excellent food,good location
although a late arrival and with no reservation we were accommodated in the hotel restaurant were we experienced excellent cuisine
Very nice and helpful hotel staff, close to highway, but quiet and with directly enter beautiful forest.
Excellent food great service friendly staff Shower head in bathroom 208 wouldn't stay still!
The large grounds containing lake, woods, tennis courts, etc. Reception welcome could have been a little warmer.
Very quiet surroundings. The room was rather small. No tea or coffee facilities at your room.
The hotel was ideally located for what we wanted to see in the area. The place was a building site! The email confirmation I received on booking the hotel stated that the works would be finished in July 2010 so we would not be affected. There were wires coming out of the walls, dust, dirt, wires crossing walkways and, with elderly parents with us, we kept reminding them and our children to watch where they were walking. I'm sure it is going to look very nice but the place was a mess for our stay.
Location. Easy access. A litle less smoke (tobacco) would be preferable in the bar-region.
great location, nice swimming pool, good restaurant
Hotel location is fine. The hotel is located near to highway and several attraction sites We ordered a family room but our room was very small. It was no place to move when sofa was opened. A minibar was dirty and stinking with old mouldy food. A replacement room was not offered and it took more then an hour for hotel staff to clean the minibar. No electrical kettle in the room. This is improper for 4* hotel.
Very good hotel with many facilities. Breakfast delicious and personnal very kind! Nice place to walk or just take rest. Sure, we will come back!
Very good food and comfortable accomodation.
Friendly staff, good food. Location to local events. Very quiet. Smoking within the hotel.
The oustide of the hotel. The pool, garden. Room was durty, the carpet was not vacuum. I stayed 2 nights, and the cleaning of the room was: they made my bed. The TV had no remote control, and when I ask the reception for one, they told me they were aware of the problem but they couldn't solve it.
Excellent food and location, plus artwork
We liked the location and the interior of the hotel. The staff was very fast and friendly. The hotel room was very cold when we arrived in it so we had to wait for a few hours for it to warm up to get more of a comfortable feeling. We would have preffered to be served the first cup of coffee/ tea at breakfast instead of sorting it all out yourself.
Just 1 night sleep; the bed slept very well and breakfast was great.
The hotel was in a beautiful location, but still convenient to cycle into Arnhem. The staff were friendly and welcoming, and despite having opened 4 days earlier, the operation seemed to run efficiently and very smoothly. The price! We thought it was very expensive.
a fantastic location in the woods,great for walking,very friendly service and very comfortable rooms,love to come back a coffee/thee corner in the room would make everything perfect
The setting was excellent quiet and the grounds were some thing else and the bed very comfortable The breakfast was very eexpensive
Excellent location and perfect company Hotel and restaurant are rather pretentious, the meal and wine served during dinner did not quite live up to the expectations one would have for a restaurant that is recommended in Lekker. "Champagne breakfast" was served without a glass of bubbles, but with scrambled eggs though. Unfortunately, these eggs looked more like freshly blended baby food - same holds for the tasteless apple pie served with the coffee.
Super location, great landscape, The single rooms are extremely dark (I have seen two of them), due to very small windows there is a need of light on even during the sunny day!!! Furniture and TV sets (14 inches) are from the past decade must be replaced. Very bad insulation so I couldn’t sleep because somebody had shover at 4;50 am I heard every drop of water. Very expensive Internet 10 Euro per hour. For two hours of bicycle rental I paid 6 Euros and I didn’t get any invoice. By the way the procedure to rent a bike was more complicated than a car rental in many places. Two days ago at other hotel in Germany I used bike and it was no bike rental fee no documents to sign. And finally for a medium size glass of local beer called Brand it was necessary to pay 5,50 Euro what is really pretty pricy.
Private balcony , friendly staff No room service after 2100hrs. Overpriced French restuarant
It was nice and quiet, set in a nice place. For the purpose of this trip it was to far from my daily destination. It wasn't convenient from the train station as we had no other means of transportation other than walking.
Quiet pleasant country location and surrounding nature park. The outdoor dining and relaxing areas with possibility of bicycle rental add enjoyment to the stay. Liked everything to a greater or lesser degree.
Visit World War II sites in the area. They were excellent. Enjoyed food and the Bilderberg and Bilderberg Wolfheze. Nothing. It was excellent.
Very good restaurant
The surrounding of the hotel The room has no mini-bar, no water cooker and not providing facility for hot drinks (e.g. coffee or tea), while it claims to be a 4 stars hotel.
Excellent surroundings, staff and comfort. Would like to be able to see news programmes eg bbc World or Sky,or at the least cnn in English.
I have stayed there for the past 4 years at the same time and now i have found this web site i will be recommend it to my frends and will be using this web site for all my hols
The hotel was excellent, as were the staff. The situation, in a quiet wooded area, was very pleasant and restful. The catering, especially breakfast facitities and food quality was very good, although busy. We left an article of clothing in our room and it was returned to us in the UK. What better service? We would use this hotel again. Central heating regulator had been broken and was not 'spotted' by staff.
the hotel is beautiful, it is near a wonderful walking park it is a bit noisy, near the bus line and women who serve the breakfast are very grumpy
It is a fabulous, totally charming place. While just around corner from train station it is in a very pleasant quiet locale. Nothing.
Balcony was nice; bed very comfortable; breakfast nice; staff accomadating staying up until 10pm for my late arrival. There was no floor service at breakfast which would've been very welcome, especially at the price of €125+ per night!
the excellent service and friendlyness of staff. The beautiful buildig and rooms, the very nice breakfast. no
The staff was very friendly, the room was beautifull, and it was a fantastic visit.
Romm 7..the balcony and the view. Breakfast was very fresh, and excellent
Very friendly service and attention by the hotel staff. Good loungemusic inlcuding the candles. Room having a very nice balcony. no place the store the bicycles safely but I had a full prooof chain in my luggage. Just something to be prepared for.
A quite charming period hotel with very comfortable rooms and handily placed for the city centre
Excellent breakfast, nice decor, good view and enjoyable. Bedding too much for late summer.
The staff was spectacular! Our suite, #21, was beautifully decorated and very comfortable even though it was literally a loft (bed and TV above bathroom, sitting area, and 'balcony.' The restaurants in the immediate area were excellent and stay open late. When checking in, be absolutely sure to go and see your room in person before you take your luggage up. This is a boutique hotel; every room is completely different. One of our party had trouble sleeping due to QR code wallpaper. Another room had bugs.
The river view A good walk from the town though there were bus stops close by.
The friendliness of the staff. Excellent food and very comfortable rooms.Breakfast very good value for money. Good location.
Nice view of the river
The beautiful view A terrible noise from the terrasse until 00.30, impossible to sleep. The hotel must turn down the ligt at 23.00 to give peace to sleep.For that reason we will never stay there again!!!
Great views over the Rhine. Good breakfast - although not included in the price. Rooms were very clean and modern Two separate beds joined to form a double bed. Prefer a double bed. Hotel is a 10 min walk into the centre of town
Needs better lighting in room, especially a reading light
The Rijnview from the room was beautiful.
Situated within walking distance of town centre Room smelt damp and fixtures were broken
Location on the river Rhine. Double bed was actually 2 single beds pushed together.
The views from our room and the comfort of the room. Room service for coffee, a little slow.
The staff were excellent It was too short!
convenince in distance to the station it was dated , the walls were dirty
The service was great and the hotel staff really paid attention to the details. The taxi arrangement was slower than I expected but was manageable.
very nice breakfast buffet bed too soft, too hot to be may
Central location near railway station. Staff polite. Good buffet breakfast - wide variety and good quality. Hotel in shabby condition. Compares unvafourably with other 4* hotels. No better than 3 stars at best. Single rooms very small. Like stying in student hostel. First room strong smell of smoke despite being non-smoking. Second room acceptable for smoke smell. Same small size. Very small single bed which dipped in middle and very soft. Fabric of hotel showed signs of overdue refurbishment. Stains on walls, missing pictures with hooks still on walls, numerous tears in wallpaper and bashes and scrapes on walls and door frames.
The location was convenient to the station and inner city. The restaurant offered good meals at resonable prices and the breakfast buffet was well presented and offered a good variety. Service was friendly and efficient. I missed a small fridge in the room as well as a tea tray and kettle.
Close location to local town Undergoing refurbishment. Generally the hotel looked 'very tired'. Hotel lift was ancient,
Location was perfect Second time in Haarhuis and second time when our windows were extremely wet. Aircondition was on all night but didn´t help. Makes air in the room bad
Excellent staff - very helpful and friendly
Accurate staff at reception. Excellent breakfast. Good bed.
Comfortable hotel with excellent staff. Ideal for a relaxed stop not far from the motorway.
Quiet, forest location
The serenity not really
Clean, nice location. Room was a bit uninviting.
free Inernet on computer cigar in ashtray of bath room, dirty
The internet cafe, breakfast and friendly staff. Shower not working in the first room - changed quickly by staff to another room. No adaptor plugs available.
pleasant hotel, with modern decor. slightly difficult to find after dark
The staff were very accommodating and helpful and the room was very comfortable, spacious and clean. The proximity to Amsterdam. It might be helpful to provide some sort of shuttle to/from the train stations so that a guest doesn't have to worry about the infrequent taxis.
Great accomodating helpful staff
The location of this hotel is great. Not too far from the Kroller Muller Museum and the national park. They have bicycles to rent if you wish. Breakfast was acceptable. The toilet was running during most of our stay (2 days). The staff worked to repair it, but it wasn't fully fixed before we left. Not an issue for us, but would have been a problem if we stayed longer.
Very pretty, wooded area. Close (by car) to the Kroller-Muller museum. They must have been short staffed that morning as they could not keep up with the breakfast guests.
The breakfast was excellent, and the staff was very helpful and friendly. We could hear noise from the hallway which was a problem when trying to sleep.
Good qulaity of food
Everything was very good! the room, the facilities, the swimming pool great for kids! and the restaurant from the hotel really nice. none
It was by far the best hotel we have stayed in. The staff were all lovely and all spoke English in varying degrees. The location was lovely, very peaceful. Ideal for a very relaxed stay. It was quiet while we were there and we were the only ones using the pool. Like our own private pool. Rooms very comfortable.. Lovely comfy bed. Good selection at breakfast.. Need I go on? The only thing I would say is, it is out of Arnhem and if you want to explore in town, you need transport or a taxi.
Very good service and exceptionally good breakfast bar.
Helpfulness of staff. Modern surroundings. Fantastic breakfast. Good value for money
This is a lovely idyllic hotel set in a forested area. Although we didn't eat in the 1 star restaurant on site, the hotel food was of equal value. The breakfast is superb. We were delighted by everything.
I was there before, everything was OK. No
Clean comfortable room in a quiet setting. Breakfast buffet was nice. We had a room in front with slider out to small deck that was very nice.
The room was very nice, clean, and big. I really enjoyed the breakfast buffet. The facilities were very nice.
Very nice and comfortable facility
Friendliness of staff especially when organising a minicoach to take our group into Arnhem for the evening. I thought the beds were a little uncomfortable
firendly personel, good service, access to hotel was excellent, food was good but as always could be improved
Very nice hotel and location
Location was convenient to national park. Parking available. Pet friendly. Food in restaurant was good, but dinner menu is pricy. Confusing and not very clear on how to find rooms; elevator opens into a conference area. A hotel map near the main elevator would be useful or a sign pointing the direction towards rooms. Billed twice for one room for one night. Hotel was unresponsive in resolving billing error which they acknowledged at checkout. Based upon difficulty and frustration in resolving their billing error, recommend anyone visiting this hotel pay in cash. If a light sleeper, bring earplugs; conversations/noise from hallway is easily heard in rooms.
the room looked clean, however, the rubbish from the previous user was shoved under the bed! the food in the resturant was horrible.
peace and quite, good setting hire of bicycles a little expensive
Good quiet location, good breakfast
In general the rooms were comfortable, staff friendly, wi-fi connection was good 1. The scrolled eggs for breakfast were the worst eggs I eve had - too hard and dry, 2. there were no comb at the reception, 3. there were no minibar, 4. the bed - instead of 1 big matrass on the bed there were 2 small ones (I hate it) - when I asked to change the room for the room with big bed (without overpaying)- they refused, just offered almost twice more expensive room.
It is very close to the train station. We do not care for what we call, rubberized matress pads. They are very hot to sleep on. We are not smokers, but we could smell smoke coming into the room from other rooms.
Location is convenient. Easily accessible to the shopping areas and food outlets. Internet access is good for business travellers. The curtains for the toilet should be black out type. Light coming in through the toilet door to the room disturb ing sleep. The escape route for the Hotel is not well designed; need to put a fire extinguisher at each floor landing area for fire fighting purpose.
The atmosphere was very nice. Nice staff. The internet is wireless and for free, but the signal is difficult to get in the room. You have to go to the bar. This is for business purposes a little difficult.
Nice, clean room, good bed. Free internet.
Very friendly and helpful staff, would definitely stay again.
Location near the train station Shabby room, poor ventilation, slowest lift in the world
stylish, good breakfast, casual and very central a little bit noisy as it was near the station & bus depot
Very friendly welcome and helpful staff. Room was excellent size compared to others in Europe (for price); lovely breakfast room; very well located right opposite bus and train station (and easy to find); nice little extra - complimentary souvenir bottle of wine
staff and breakfast the hotel is noisy
Very convenient to central train and bus station. Helpful friendly staff. Accomating for early breakfast. Room size good Cleanliness adequate but not exceptional for the room. Rooms facing station area are noisy at night as would be expected.
The location was excellent for the "city" of Wageningen; there was an espresso machine in the room; the room was huge. For my taste it has the best croissants outside of France. My colleague and I had both rooms on floor 1 and 2 at the far end of the hotel floor, for "good" reasons: a constant rumbling and humming noise from the exhaust system, this was annoying, not easy to find sleep, the statement of the front desk that "this will stop in an hour" was a lie, it never stopped. Next, the bathroom has no heating: I got cold feet while in the warm shower. The free spring water provided in a bottle is a fake. The fact that it was filled to maximum, but the cap was already opened before I touched it, indicates a possible cheap refill with tab water (seems to be a standard procedure in many hotels). The rooms are huge and empty, hence not very cosy, overall a cold design. Question of personal preference, however.
I liked the furnishings, the shower, the heating and the food. Also the service. I did smell some cigarette smoke, despite this being a non-smoking hotel
design of the room/bathroom shower - the water did not flow off, one simply ended up standing in water when taking a shower (yuk)
Its excellent restaurant with intelligent wine list and very good served breakfast (wonderful, no buffet) in the centre of a town with good shops. The noise from the kitchen's extractor fans, I imagine a room at the front would have avoided this. For one night this was ok, for a longer stay it might have been problematic.
Nice rooms and coffee machine
The hotel was very nice, and the staff was very helpful.
Service was absolutely forst-class. Restaurant was amazing - breakfast roo/bar is very nice with a lot of Dutch ambiance
Nice and friendly staff, comfortable and spacious rooms, a relaxed atmosphere. Great place to withdraw after a hectic traveling work day. None
The espresso machine in our room No atmosphere, arrogant staff, " too much ado about nothing".
perfect location, attentive staff, wonderful breakfasts, beautiful hotel
The breakfast was better than average. The beds were comfortable and the room was quiet and clean. It was over a kilometer's walk to the area where all the restaurants were. The dinner in the hotel restaurant was good but there was quite a lot of food and we wanted to try something else the 2nd night. The wine bar didn't appear to have a large variety of wine.
Hotel Staff were very friendly. The wireless internet was not working in my room all the time.
There was a fault with the plumbing in the bathroom which made very loud vibrating noises thoughout the night. When we complained we were only given a 5 Euro discount - pretty poor compensation for having had virtually no sleep.
Hospitality, very good breakfast and free WiFi in the room Nothing, I prefer this Hotel already 15 years
nice place to stay and breakfast is nice. not easy to arrive for people without a car.
Only there 1 night, but staff were pleasant and efficient. No complaints at all.
quit environment and good hotel
Great breakfast Nice clean modern rooms No quad rooms, which is a bit of a nuicance with kids
Convenient for car access to H/V park
The proximity of the woods, since we were travelling with a dog. The vacuum cleaning of the room - there wasn't any. Since we had a dog, and walked every day in the woods, the room could have been hoovered during our stay.
Quiet hotel with friendly staff. The room was spotlessly clean. The location-good for the open air museum which we had planned to visit, but ran out of time. Went to the Airborne Museum that was nearby. Breakfast was great- our waitress very friendly There were steps that are tall and winding, but this is not unusual for Holland. We just carried what we needed for the night upstairs. They did mention the stairs online so we were prepared for some stairs.
The location, and the facilities available to enjoy the location. Nothing
This is a perfect place to have a relaxing weekend. Good location in the forest; good facilities (small swimming pool and sauna) and large selection in the breakfast buffet.
A really good hotel in a nice quiet location amongst woodlands, very large and comfortable bedroom
the reception was friendly and good organised,the room was nice, the breakfast very good, price OK We are very satisfied also about thesite of booking.com
The food wasn't too good (almost cold upon arrival) and too expensive
very nice surrounding we came in the dark and it was not easy to find it.