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We had a large family room. It was the biggest room we have evr stayed in.
The beds in the room were good. The kitchen smell hanging in all corridors was disgusting. Although the breakfast was OK, the replenishment of the food and drinks was bad. Everytime waiting for new food and drinks (or eating cold eggs laying on a plate for a long time).
The food was excellent and reasonably priced. The room was enormous and the staff very friendly. It was very cheap too for my family. Breakfast too was good. No curtains in the room and it was a bit noisy.
Food in restaurant was poor quality. Soups made of powder.
Friendly staff. Clean and well serviced rooms. Well located and easy to find. Possibility to have dinner in hotel restaurant. Too soft pillows. Dining room rather hot (no AC).
Motorcycle friendly- let us use their garage to store bikes overnight. Good central location for Bitburg, a beautiful German town. Hotel also a pub/restaurant so very convenient for these facilities.
The hotel was in the middle of the centre between all the shops.The room and the bathroom were very clean,large and new renovated and the staff were very friendly.It was a very nice stay for a very good price.We would stay there again.
Very friendly staff and good food
The Hotel is very clean with a newly fitted shower room, we like Bitburg as its centrally located for the Mosel ,Trier and Luxembourg,You are right in the midst of the High Street but with no noise as the Double Glazing is good, The Beer is the best in the world and the Breakfast was all you needed,I also recomend the Restaurant but book up as its very popular with the locals. I will be staying again.
Lovely hotel in a pleasant location; excellent breakfast and evening meal. The staff could have been a little more welcoming on arrival and in the evening restaurant, although the breakfast staff were first rate.
Great location in a charming town.
friendliness of staff, unique atmosphere
Convenient location. Pleasant staff Extremely poor quality of Internet service. It did not work. Stairs are steep and had to negotiate when carrying your luggage up to room.
Friendly welcome, good food and beer, ideal location for visiting Bitburg.
Great hotel, we had a private wing! Since we requested two non-smoking rooms we had in a different building two rooms with an own entrance. Really friendly personnel! The breakfast was superb; everything we requested was brought to the table. Good food and fresh as well. The hotel is in the centre town so you can choose to eat in the hotel or in a restaurant at the other site of the street, which is the main street of Bitburg. Which gives you a lot of opportunities! Hotel is clean and rooms are spacious.
Excellent location, Friendly Staff and very good breakfasat selection
Nice welcome, clean room, at the backside of the hotel it was very quiet during the night
Very pleasant and helpful English-speaking personnel, spacious and comfortable room, good food, safe parking
Nothing Having asked for a ground floor room when we booked in January, the only room available was on the second floor. No consideration was given to disabled guests. There was no restaurant available for us.
Staff was very friendly, room was very nice and comfortable. Great location to the shopping area.
Familiarity of the staff - Privacy - Close to the highway //
Very good value for money. Restaurants within easy walking distance. The accommodation is very clean and tidy but the external stairwells are scuffy. Some people may not like the presence of school parties, however German children are very well behaved. The hot water taps have to be run for 15 min. before it gets warm.
Only the night noise created by youth & drinking sponsors
Easy to find. Accommodation adequate Bit far out of town. Noisy youngsters during the day - unsurprising but settled down at night.
Nice staff, nice place. Not in the vicinity of the city, but was no problem for me.
Excellent value for money
Free internet access. Evening meal was good value. Not expected. Expect to be paid cash and not keen to give receipt.
very friendly staff I wish they had been able to take credit cards for purchases in the restaurant
The breakfast Too remote
very nice hotel, good location and very nice staff. maybe the beds could be what longer in size