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Hotel very clean. confort rooms. Staff service is too bad. need to ask to get something basic. was there with my kid: nothing ready for kids!
the bathroom check out service and accessibility of the building
The room was clean and in good shape. The wc was separate from the bathroom, very convenient. Right next door to Holland Casino. At the time of our visit the parking lot was broken up. It was an unpleasant walk in bad weather to the front door.
The staff were friendly and efficient. The wifi coverage was excellent. The bathroom was large and well laid out, although a soap receptacle in the shower would be useful. Details like clothes brush and shoe horn are always appreciated. Good copious breakfast with a superb view. Only niggles, everything was so well laid out. The ironing board was not very stable, but nothing else disturbed a comfortable stay. Laundry service needs tightening up - 24 hrs is a maximum and the taxi service - of the town rather than the hotel is unreliable, 5 minutes means a missed train.
room design, bathroom, separate WC
ambience easy car parking pleasant staff no
Clean, efficient. Dinner and breakfast were a little expensive.
The gym was very nice though it was a pity it came at an extra charge
Loved our room with a little balcony. Spacious enough for luggage, bathroom had a nice large bath tub and the bed was very comfortable.
Well presented food. Large comfortable double beds. a modern,clean hotel. but. The car parking is a great distance from the hotel, walking it in the rain cannot be fun and should be avoided. Many of the bedrooms rooms are not fitted with air conditioning. I would recommend with reservation.
A new and well-designed hotel - quiet and relaxing ambience - interesting area - breakfast above average, though coffee was rather bland. Overall however, well worth a second visit. Parking rather unfortunate for the hotel, but the staff could hardly be more helpful about the two alternative solutions.
Nice atmosphere, very central yet calm location, excellent service. I appreciated a lot as well the (free) WiFi - which is in fact an indispensable service for most travellers.
Excellent accommodations. Luxurious. Excellent bargain for price.
Comfortable hotel room and a kind and good staff
A modern friendly hotel situated conveniently in the heart of the old town.Friendly, helpful staff made the stay all the more enjoyable. Breakfast could have been better quality ie bacon dried out, muesli cereal was mostly dust and not worth eating. A little more effort on quality control would have made it good rather than OK.
New hotel in excellent condition, very helpful staff and good location - walking distance to good restaurants and museums. The beds were just too soft - no support at all - and we both had very sore backs after two nights there. It would be fine for us for short stays but we could never stay for long unless they have some beds that are a bit firmer. I am sure it would be fine for young people with good backs but we are both old with back problems.
Nice, clean and comfortable hotel. The staff is very helpfull and nice persons. The bathroom very nice and modern. The beds good.
Confort I think internet access very expensive
The suite we had was comfortable and perfect for a family, although the restaurant was expensive both for dinner and breakfast and unsuitable for young children. The location was convenient and attractive. We had to search for someone to check us in and check us out and there were no staff available to give information..
The location and ambiente
good location This was advertised as a palace ..our room was totally charmless!...We felt the hotel was not being very well attented to..also the parking was difficult..a walk and then an underground garage........
Service Hotel needs to be redecorated-looks seedy.
I booked a suite for EUR 100 - it's very good value for money! Very spacious suite in a real palace. Good breakfast with a relatelively small choice of quality food, good bread and nice selection of cheeses. The reception staff was slightly unfriendly and did not smile at all. However they were exceptionally efficient, helpful and fulfilled all requests withing adequate time.
It was well-located. Athough we booked the living-room, we've got a different room (cheaper), but they also changed the price accordingly.
The staff was wonderful.
the location the room
the rooms were clean and basic. the location was excellent. the staff were friendly and very helpful. We enjoyed the bar and restaurant very much. They were very relaxing areas to sit and enjoy time with family. We came for a wedding and had to coordinate many people from all over the world and the staff were very helpful. everything is within walking distance so it was a completely drive-less vacation. the hair dryer in the room was a bit weak.
The hotel was located close enough to the city centre. They charge the internet connectivity in the room. Free wifi was only available in the public space.
Friendly hotel staff. I ordered with my dinner a bottle of red wine. The glass you get is ridiculous. It is a glass for a portwine, not for red wine. They should change that.
Very good staff, easy parking and pleasent rooms. Breakfast is too expensive.
A home from home ! I found the drain plug of the hand basin in the bathroom impossible to shut. I solved the problem by placing a glass upside down over the plug .
Comfortable, quiet room. Friendly staff. A little expensive, especially breakfast.
We were there for a wedding and ended up in the hotel bar late at night. The barman was very friendly and stayed open late especially for us! The rooms are nice, comfortable beds, nice shower, good location right opposite the train station. The parking garage costs and extra 8,50. Since you also have to pay 15 per person for the breakfast, I think the garage should be free.
The staff were cvery hospitable. When I checked in she called me my namebefore I told her. Restaurant staff was also kind.Room was clean and the roomrate was very affordable. The location of elevator was not clearly shown on the ground floor.
Very friendly, helpful, and polite staff. There was a discrepancy between the website and the hotel over the price of garaging my car. It was resolved satisfactorily but could have been avoided.
Room was excellent, 4 available free computers/ internet available just off the lobby. Directly opposite the railway. very quiet room
Brand new business hotel with very big room and bathroom. No mini bar
The staff were excellent from the very first welcome. The rooms are very spacious, spotlessly clean and well equipped. The restaurant was very good and the food first class. It would be a good idea to have a menu in English in the restaurant as Dutch is not a very commonly spoken language internationally. (French or German would also be acceptable but English remains most uiniversal.)
The decor, extreme comfort, courtesy of staff, cleanliness,food, view, bathroom. Everything! There was nothing we didn't like!
The room was excellent. The standard of food in the restaurant was high.
Superb accommodation and service,high quality cuisine and a very warm welcome from reception staff. I hope that there will be better directions identifying hotel from main road for overseas visitors.
Very friendly Hotel staff that will cater to clients needs. Even though it is a beach&seaside hotel foremost it is also well suited for business travelers
Close to the marina. On the meer. Beautiful sunset. Easy to check-in and check-out. noisy people on the beach late at night.
Students learn, train and run the hotel. Achieved 4 star rating. Friendly Reception staff. Hefty walk to room. No vending machines. No facilities for guests. No breakfast included in price.
The friendliness of the staff, the cleanliness and the fact that the staff (first and third-year students) were open to comments and constructive criticism. It is a training academy, and this must be taken in mind when booking! As it is a training academy, the restaurant was not open at the weekend - however the breakfast was fine and I would recommend Humphreys restaurant in the centre of Leeuwarden (€19.95 for three excellent courses!).
The kind staff, the organisation - we got there passed midnight and everything was prepared-, the room and its bathroom.
The staff was friendly, the room was clean, the breakfast was great. I could not have a hot shower when before going to bed, because they had a problem in the heating system. The problem is that no one had warn me about this problem, I discovered when I was ready to take a shower. When I checked out, I asked about a discount in the price, or no charging in the breakfast, but they refused. I thought very unkind of them, because I did not have a good sleep night without having a shower. In my opinion they should be more kind and apologyze with a real action, and not just with words.
hotel tres calme, service excellent
Good and hospitality service.
The hotel is a hotel university (the staff are students from international hostellery management), the quality iss that of a high quality hotel for a budget price (you pay about three times less than could be expected by the standerd of the hotel).
The staff is friendly and quick in problem solving situations. The hotel is very well designed and confortable I think the cleaning of the room, and the bathroom particularly, was non appropriate for a four star hotel.
This is a hotel school. Everything about the hotel is as you would wish it to be - and also as you would hope it could be in the "real" world. Better signage from reception to the hotel section.
The hotel run by students is a very good quality price relation, but the students still have to improve some small things, you easily pardon them since they are extremely friendly and motivated. when I received a phone call, they asked the person what was the subject of the call, a well known practice in a company when a secretary answers the phone, but not done in a hotel.
good tailored service. nice peaceful location. nice small pool with sauna.
Staff were friendly, professional and flexible for our strange schedule (3 year old early dinner, late arrival of cyclists) despite being busy. The food was excellent, both dinner and breakfast, and the room was spacious and comfortable, especially for the 150km cyclists. If the sun had shone, it would be a perfect location with the swimming pool, gardens, and terraces.
Friendliness, attention to detail and overall hospitality.
Excellent food, comfortable rooms, relaxed atmosphere and very friendly staff. Enjoyed the outdoor heated pool and tennis court. The interior of the rooms is quite dated, old television, no DVD player and bit smelly sofa in our room and in the lounge.
Fantastic place to stay! would recommend it to any one visiting northern Holland.
The breakfast was very good - lots to choose from, fresh and local products, in a nice atmosphere. The room looked old-fashioned, it seemed that most of the furniture and curtains etc still were from the nineties. Furthermore, as the hotel was in the middle of nowhere, you'd expect it to be romantic (what else there is to do but stare in each others eyes?) but it was really not. In general, I think there are many hotels in the Netherlands that deliver more value for money.
Very clean, comfortable, the rooms are big with very nice design, dinner is very good, the staff was very responsive and helped with all questions No free internet in the rooms
This is an excellent hotel - a bit hard to find, but a great staff, large rooms, great value for the money!
a very relaxed pleasant atmosphere good food
Generous room sizes--and a gloriously deep bath. Staff were friendly. We would have appreciated being told we had to book dinner well in advance--on the Saturday night the restaurant was full and we were obliged to go out to the nearest town.
it was ok
location absence of free internet access; absence of in-room air conditioning made it necessary to sleep with windows open, which led to mosquitos in room
Good location, adjacent to highway, yet quiet. Interesting room decor and spacious beds, unusual restaurant.
We always have an enjoyable trip witht he Amicitia, the staff accomodated us well with my husbands bad back, the rooms are very comfortable as is the whole hotel, highly recommend it as a family hotel too. I am thinking about having my 50 birthday party there next year!
Quiet, comfortable with attentive staff. Regularly use this hotel when we are in Sneek
The room was comfortable, the bathroom was excellent. The breakfast buffet was good. The surroundings aren't very nice.
Warm greeting on arrival ease of use of facilities and knowing we can have our teenage daughter in the same room as ourselves
Peaople had good landuage skills
In general, reasonably ok for a 3 stars hotel but not for a 4 stars. Problem with the hot water, breakfast not that goog as expected
Very large free parking, free wireless internet, very large closets in the bedroom The whole sum was charged on the credit card when checking in (instead of just running the card for authorization, as usual). It was impossible to get an 'extended' (!) check out at 12:30 (after 4 nights). Variety at breakfast was poor: considering that this is 4- star hotel as many Hiltons are, E.G. Bremen, Mainz City, Innsbruck, Bonn, Florence.....and thinking of the difference of the breakfast buffet, one realizes how little stars mean without the hotel's name. If one has to stay in Sneek, then I recommend it
Lovely very well renovated old farm. Perfect welcome, very friendly, very nice atmosphere, excellent food(do not forget to book for restaurant too). Apart from the usual Dutch stairs, you can not open windows but it is nicely compensated by air circulation system and it is better to avoid mosquitoes...
Excellent breakfast, very helpful staff, nice central Friesland location, good restaurant, highly recommended! No screen in the shower, so the water went everywhere.
Nice location in the friesland countryside. Shower had no door or curtain and water goes everywhere. Breakfast not until 830! Overpriced dinners and rooms for that area.
Staff wer very kind and good food.
We loved our stay at the Pension Perruque. We were made very welcome by Janny & Nico, and looked after by Sita. Nothing to complain about everything was wonderful
The very warm welcome from tha host. The character and design of the pension + the cleaniness &comfort.
Good locations - had a restaurant attached
Perfect service when we asked for change of room, however THE new room also smelled and was fulltime of mosquitos
very friendly staff,excellent breakfast.
nice area no air conditioning, it was warm but in summer it probably would be unbearable..
no lift stairecase to havy on elderly people
The staff were helpful and spoke good english. The room was clean and comfortable and it was easy to park. The lighting in the room could have been brighter
Staff was very friendly. When we asked to be moved to a room above the ground floor, they took care of it right away. The food at the restaurant was excellent. Very easy to get to and conveniently right off a main road. Set back enough that there is no traffic noise.
Very convenient for the City Centre, budget priced hotel. Although near to the main road noise was not too intrusive. Restaurant and Bar opening hours.
Standard Campanile - cheap but reasonable rooms - good meal in the hotel after a long bike ride was very welcome - the brocolli soup was especially good
Well the most convincing thing they served me in my room despite of the fact they dont offer room service and that was overwhelming. The staff is absolutely refine and descent Water was yellow, reflection of this color is everywhere in the bathroom, room was very small
Nice view over the water.
the view is so good.. and they provide 24 hrs rectecption... so great... nothing...
The Pool and sauna facilities No hairdryer in bathroom
Good Service erry Nice staff A Lot of very old people where staying there looked liked a old people home, no real bar in the evening
the view on the harbour, the friendly staff, the good beds that the breakfast was not included, you had to order and pay extra
Excellent hotel / very friendly and helpful staff
The restaurant was excellent and the service was very efficient and friendly.
Location, friendliness and flexibility of staff, comfy and spacious room, good breakfast, indoor pool open till 11pm. Hotel is located adjacent to a small yacht harbour which partially sets the (nautical) tone. Would also recommend for brainstorm sessions and the like. Golf nearby.
Service was poor for a relatively expensive meal - 2.5 hours to serve dinner is far too long. We felt often ignored, and courses were not timely.
Evening meal in the restaurant was excellent - compliments to the chef Have a severe draft in the room and requested a o change rooms. They obliged but unfortunately I was expected to move the cot provided by the hotel also. I would have thought they could have done this, it was difficult with a 7 month old in tow.
Helpful and pleasant staff; comfortable & quiet room (even with Holland Festival); pleasant ambiance, nice breakfast; easy walk to train and ferries.
personal attitude of the staff, cozy atmosphere
Our room was spacious and generally satisfactory, breakfast was very good. What would have been a fully satifactory experience was unfortunately marred by poor quality bedding, which included holes in the sheets.
The breakfast buffet was excellent, and the location in Harlingen was central to everything we wanted to see/do.
very welcoming, good breakfast, excellent location, pretty and airy bedroom
Good breakfast buffet! see #1 above! Table for single travellers are at the back of the dining room. Would be nice to mix them a bit among those seating two or more guests!
Breakfast was good The room was cold even with the central heating on. There's no free parking during the day, so if you were staying for more than one night it could work out pretty expensive
A charming hotel in a delightful, historic waterside town in Holland. The staff are very friendly and helpful and the room was large, light and well furnished. It is in a great location to explore the town and also use as a base to explore Friesland
Friendly staff, quiet, clean no
Excellent internet connectivity and the best breakfast in Europe!
Very kind staff, good food and excellent service.Very quiet at night.
The staff were very kind and helpful The steps to our room were very steep and as I have had 2 hip replacements it was very difficult to get up and down. It's probably not a hotel for the even slghtly disabled
Friendliness of the staff. Situated in pretty village. Rather noisy if bar below busy.