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I liked the theme and the atmosphere of the hotel. It is in a quite countryside like area, yet close from business and shopping facilities.
The bed and linens were great. Atmosphere was relaxed. Proximity to the winery & Red Hook Brewery. My husband did not like the shower head placement -- no big deal to me!
Very comfortable for a family or as a couples romantic getaway. We've experienced both. Loved both trips! Extremely friendly staff! Looking forward to our next escape! : )
The staff here is incredibly friendly, even for an expensive hotel. They go above and beyond what one would normally expect. Very dog friendly too, a huge plus for us. When we checked in they delivered a dog bed and bowls to our room, very cool! Construction at 8am on a Sunday? Surely that couldn't wait for midday during the week...really frustrating given how much you pay for this experience. Only complaint I've got though, this place is amazing.
The spa services and programs
Felt absolutely taken care of and pampered. It's also walking distance to a couple of lovely wineries with tastings. Nothing.
Very comfortable and stylish rooms with excellent facilities and a wonderful rustic reception/ bar area.
Everything about this hotel is amazing! From the complimentary wine while checking in, to the pet friendly amenities- I was impressed with it all! Me and my husband live 20 minutes away but feel like we are vacation every time we stay here.
Beautiful, comfortable, romantic rooms and location. Staff was excellent as was the food. Need more bath towels in room, please.
The friendly and helpful approach to guests when it became apparent that nothing was regarded as insignificant
It had an awesome outdoor hot tub and nearby sauna. It was really pleasant to be outside in the rain and in the hot water, tucked away in a private little courtyard. I was surprised to see so much alcohol readily available in the room. It didn't bother me, but I wonder whether those with alcohol issues would do well being in a room with bottles of gin, vodka, and wine so available.
The staff was very accommodating. When the fireplace did not operate, a staff person did his best to remedy the situation, and when it still did not operate, we were offered a different room. We chose to stay in the room we were already in. a few minutes later, under our door appeared a note authorizing a free breakfast for both of us. The breakfast was delicious. I don't like the stark ambiance of the room. I prefer cozy. a working fireplace might have improved "cozy," but husband and I are just not into sleek and modern. We also do not the emphasis on alcohol (all manner of elegant bottles in the room); we don't drink alcohol.