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relaxed atmosphere and friendly personnel
The staff on the front desk were very helpful, all staff were friendly. Our German was limited so it made it very easy for us when the staff spoke English. Breakfast was included in the price and there was a good variety for our 3 day stay. The feather pillows - we are not used to feather pillows and they seem to be very hard. Perhaps there is an art to their use of which we are not familiar.
I came to Duderstadt to conduct family business and chose the Zum Lowen as it was central for all my travels and needs. I am English and my German is very limited. The hotel surpassed my expectations! the staff were extremely proffessional; helpful ; friendly and translated on my behalf.The rooms were spacious; clean and had all that I needed during my stay.The food was especially good, during my 4 night stay I dined at the hotel every evening. 2 of the people in my party smoked and although the first evening, a smoking room was not available, the next morning were transferred to a smoking room.The staff were most accomodating. If there was one thing I did not like it was the pillows on the bed, I prefer 2 large pillows, a large and small pillow were supplied, I think that this is only a minor complaint and am sure that if I had asked, another pillow would of been supplied.
Very friendly and good facilities
An excellent family run hotel on the outskirts of Bad Sachsa. About 1km from centre of town up very steep hills, so don't stay here if it's town centre location you are after (the owner did offer to pick us up in the town, though, if we wanted to go for a meal and a drink!). The location, though, is perfect for walkers and hikers with the forests so close by. Very friendly, immaculately clean. Highly recommended you get much more than value for money! Service was generally excellent, although on the Friday evening some friends of the hotelier turned up, and his professionalism in dealing with all his guests slipped (I waited about 30 minutes for a drink, and he completely forgot one order) They are fairly new to the hospitality trade and I hope that they can learn from this and ensure that all guests are looked after no matter what the circumstances.
The owners were very friendly and went out of their way to make us comfortable. The food was tasty and good value for the price. We appreciated having wireless broadband available to use in our room. The water pressure for the shower was minimal and there was no soap in the bathroom.
The Hotel was located in a very quiet location and the owner was helpful. He went out of his way to point out different places to see in the region. I plan on staying here again..
The superior rooms were very nice and the sauna/steam bath/relax areas were excellent. The location is good and staff were very friendly - great breakfast buffet! The lighting in the room was a bit dim (no reading lamps), the hotel does not have its own swimming pool (strange for a 4 star, but there is a public one close by)
The room was large and very comfortable. The furnishings were modern, neat and tidy. The ensuite was equally large and modern. The wellness centre was clean and spacious,well managed and equiped. Thorughly enjoyable. The restaurant was sadly found wanting and there was no swimming pool.
peaceful and comfortable place
The price was very attractive (we got special offer and it was around 50% from the original price). Location, service and breakfast was very good! It was several times remainded that normally my stay would cost me 2 times more. Also there was no info about my booking in the pension upon my arrival (I was booking my accomodation 3 days before the arrival) and with my arrival at 20:00 I was a "Suprise Suprise". However I got my room and everything was fine.
A quiet location. Booked a holiday cabin for single occupation but when I arrived at the hotel, was only offered a single room ( for the same price!) and would have needed to pay extra money for even just a double room! I was disappointed about this and had I known, would not have booked the hotel.
We were there only one night on our way home, but we used the great spa facilities. The hotel gave us the castle feeling we expected. A quick stroll in the area was also very cozy. Bathrobes would be nice in the room if you want to use the spa facilities.
Great location,excellent breakfast, friendly staff.
Clean and friendly. Free parking. Good value for money = Big bang for the buck :)) Only + + + + + Perhaps invest in some type of WLAN ? No problem for me but may be for others...
break fast englishu does not use.
Hotel staff was wery polite and helpful. Although, I ordered no smoking room, the room stink like a post smocker room even the window was opened on arrival. It was cold outside so it was freezing cold in the room since the radiators were shut. As an effect it was very cold all night long. That made a very bad impression as a whole.