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Quality of accommodation, design & food + kindness of the whole staff.
We stayed at Studio room and it was clean, spacious. Wi-fi signal was not too strong as we could use it for the laptop but not for our mobile devices.
The location was perfect but overall the standard of the Hotel was very good and the service I received was excellent!
Nice historic building. Decent breakfast Good hotel, though not the best value.
Free internet, located at downtown Hot water is a nightmare
Staff were extremely helpful and friendly. Better than I experienced elsewhere for many years. The room was clean and had all the basic facilities. Hard to find a fault. The rooms were not conducive to sitting and relaxing; whether due to light, colour or height I just couldn't work out!
clean, central location, good breakfast noisy, poor sound insulation, could here the cars outside everytime during the night. I missed a fitness center
refuse any part of refund for previously noticed cancellation
Friendly helpful staff. Excellent breakfast. Central location. Clean.
staff attitude, efficiency, food quality wedding party in the restaurant disturbs other customers
Staff is excellent, very helpful. Pool was ok. Very clean hotel. Food was great. Not too many options if you are vegetarian. Food looked organic, natural. Near a nice lake. I think this should be a 4-star hotel. No windows, no fresh air. There are small things, one small thin pillow, please more pillows. Old crt tv, not too many channels.
Beautiful location by lake and park, good spa but not open weekends. Booked 2 double rooms but got 1 x twin & 1 double. Hotel did not specify bath or shower in rooms -got shower & prefer full bathroom. Would like your website to offer more detail of hotel to select options more accurately.
SPA / Wellness not holding its promise. Rooms need an overhaul. Generally speaking not meeting 5* requirements.
Nothing Poor facilities, poor food, no atmosphere, small bed and room
Reception staff Breakfast
The service received at check in by the receptionist, and then by Room Service. In the Hotel description is written that garage on site is free. I did pay for the overnight 30 Polish Zloty! The selection at Breakfast is very poor and of low quality.
Better information that some activities is charge extra, like sauna.
It was a smart hotel, facilities were good It was a good hotel in an industrial town, very quiet and limited menu. It seemed that the staffing was linked to the
the kindness of the staff, the situation of the place and the pace itself
It was snowing and the location in the woods with the lovely hotel building was enchanting and I would say, the best time to see it. The rooms were clean but basic. I understand that this is a form of listed building so there is only so much that can be done, however the bedrooms felt a little sad. The public rooms and restaurant on the other hand were great.
All staffs are very good and kind.
The hotel had loads of character being a traditional hunting lodge, in a quite, peaceful location, where you can relax in style. The food in the resteraunt is very good.
Staff were very helpfull. Very quiet & relaxed atmosphere.
Staff was very friendly & helpfull
everything was ok, position, clean room, enough breakfast, free parking place... it's good to have also free sauna?!?
Affordable price. Some amenties in place
Everything was really great. Hotel is easy to reach with navigation. Room was clean and quite. Spa was very nice and food in the restaurant nextdoor was very good. I will surely come back next time I'm in this area. Considering the price of the hotel compared to other Polish hotels, I think that the Spa should be free of charge.
Very good breakfast compared to usual polish hotels
Very comfortable stay in true 70's chic
facility, comfort, clear
design, light colors, fresh hotel
Perfect hotel staff, especially restaurant waiter.. very, very cool hotel, clean and very comfort.. 5 star!!!
Excellent, tidy hotel with friendly staff, good food in the restaurant and excellent breakfast. Also good location when visiting the Auschwitz museum. None.
Very interesting, original style, good comfort. Tasty and sumptous breakfast. Responsive and friendly hotel staff. n/a
A new hotel in a smaller Polish town 20 km west of Auschwitz. The rooms were very comfortable and clean. The breakfast was excellent. the staff were all attentive, and did speak english. No complaints, but one should be aware that this far outside the tourist areas you find few english speakers. The only drawback for us was when we got lost, getting directions we could understand was an adventure!
Very good food!
New and good hotel for a short stay. Pleasant atmosphere and very helpful poeple.
Convenient city centre Would have liked a hotel with spa/sauna
very good kitchen, comfortable rooms, good location. "Coffee on the go" is a good idea.
Friendly staff, good restaurant, comfortable room, central location, overall a very pleasant and enjoyable stay
Breakfast buffet, but not the breakfast server. Spacious of Junior Suite. Love the PC in the guestroom. Variety of TV channels. On both mornings the server was never visible. ;-( No hot chocolate for my children available. On Saturday, Maid did not clean the room. Front office staff said, they had more guest occupancy than expected.
food service they speak good english they have no bar
location, price The breakfast is the same everyday
Excellent meal (Dinner and breakfast) and very helpful that the staff spoke English
friendly personel, good quality of room - junior suite no bar at the hotel.
Easy access - Excellent and very friendly service. The stupid spikes at the parking lot entrance.
friendly staff and excellent breakfast floor in the bathroom was NOT CLEAN! (I didn't bother to inform about this the hotel's staff only because after having travelled so long I only wanted to go to bed.)