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The location was perfect but overall the standard of the Hotel was very good and the service I received was excellent!
We stayed at Studio room and it was clean, spacious. Wi-fi signal was not too strong as we could use it for the laptop but not for our mobile devices.
Friendly helpful staff. Excellent breakfast. Central location. Clean.
Staff were extremely helpful and friendly. Better than I experienced elsewhere for many years. The room was clean and had all the basic facilities. Hard to find a fault. The rooms were not conducive to sitting and relaxing; whether due to light, colour or height I just couldn't work out!
Free internet, located at downtown Hot water is a nightmare
Quality of accommodation, design & food + kindness of the whole staff.
clean, central location, good breakfast noisy, poor sound insulation, could here the cars outside everytime during the night. I missed a fitness center
Nice historic building. Decent breakfast Good hotel, though not the best value.
Staff is excellent, very helpful. Pool was ok. Very clean hotel. Food was great. Not too many options if you are vegetarian. Food looked organic, natural. Near a nice lake. I think this should be a 4-star hotel. No windows, no fresh air. There are small things, one small thin pillow, please more pillows. Old crt tv, not too many channels.
SPA / Wellness not holding its promise. Rooms need an overhaul. Generally speaking not meeting 5* requirements.
It was a smart hotel, facilities were good It was a good hotel in an industrial town, very quiet and limited menu. It seemed that the staffing was linked to the
Reception staff Breakfast
Beautiful location by lake and park, good spa but not open weekends. Booked 2 double rooms but got 1 x twin & 1 double. Hotel did not specify bath or shower in rooms -got shower & prefer full bathroom. Would like your website to offer more detail of hotel to select options more accurately.
The service received at check in by the receptionist, and then by Room Service. In the Hotel description is written that garage on site is free. I did pay for the overnight 30 Polish Zloty! The selection at Breakfast is very poor and of low quality.
Nothing Poor facilities, poor food, no atmosphere, small bed and room
Better information that some activities is charge extra, like sauna.
staff attitude, efficiency, food quality wedding party in the restaurant disturbs other customers
All staffs are very good and kind.
It was snowing and the location in the woods with the lovely hotel building was enchanting and I would say, the best time to see it. The rooms were clean but basic. I understand that this is a form of listed building so there is only so much that can be done, however the bedrooms felt a little sad. The public rooms and restaurant on the other hand were great.
The hotel had loads of character being a traditional hunting lodge, in a quite, peaceful location, where you can relax in style. The food in the resteraunt is very good.
the kindness of the staff, the situation of the place and the pace itself
Noisy disco until late and then the sound of tables and chairs bein re-arranged made it very hard to sleep. Car park locked in the morning and car not accessible resulting in having to climb over fence to notify the attendant and resulting in being late for a meeting!!
Nice and pleasant staff very helpfull.
Location to the pkp railway station and the price was very good value
This was my fourth stay at the hotel. It is quite close to the station. The price is OK and it is comfortable with reliable service and internet and a good restaurant.
Good location in main street near train station. Excellent breakfast.
The breakfast was nice, the staff was helpful. In the listing of facilities of this hotel there is sauna. It was the main reason I booked this particular hotel. The staff claimed there was no sauna which was a big disappointment and I am very unhappy about this misleading offer on the website.
I like the location of the hotel becauseit is in the central of the town so everywhere was walking distance so i saved some money on taking taxis at the same atmosphere at the hotel was very relaxing and chilled out.
This hotel is over priced for the kind of hotel and comfort
everything was ok, position, clean room, enough breakfast, free parking place... it's good to have also free sauna?!?
Staff was very friendly & helpfull
Affordable price. Some amenties in place
Staff were very helpfull. Very quiet & relaxed atmosphere.
Everything was really great. Hotel is easy to reach with navigation. Room was clean and quite. Spa was very nice and food in the restaurant nextdoor was very good. I will surely come back next time I'm in this area. Considering the price of the hotel compared to other Polish hotels, I think that the Spa should be free of charge.
food service they speak good english they have no bar
very good kitchen, comfortable rooms, good location. "Coffee on the go" is a good idea.
Easy access - Excellent and very friendly service. The stupid spikes at the parking lot entrance.
location, price The breakfast is the same everyday
Excellent meal (Dinner and breakfast) and very helpful that the staff spoke English
friendly staff and excellent breakfast floor in the bathroom was NOT CLEAN! (I didn't bother to inform about this the hotel's staff only because after having travelled so long I only wanted to go to bed.)
Friendly staff, good restaurant, comfortable room, central location, overall a very pleasant and enjoyable stay
friendly personel, good quality of room - junior suite no bar at the hotel.
Breakfast buffet, but not the breakfast server. Spacious of Junior Suite. Love the PC in the guestroom. Variety of TV channels. On both mornings the server was never visible. ;-( No hot chocolate for my children available. On Saturday, Maid did not clean the room. Front office staff said, they had more guest occupancy than expected.
Convenient city centre Would have liked a hotel with spa/sauna