Primarily its location. It was very quiet at night thereby ensuring a good night's sleep. The Limes is very dated and needs a bit of a refurb. Our room was far from clean.
friendly atmosphere no
Fresh milk provided Website didn't make it clear that you needed to prebook continental breakfast. Hospitality basket had not been replenished from previous occupant so had to seek out someone for coffee etc. Was provided with cereal and milk for no charge as basket had not been replenished.Shower rather grimy.
Great location for Midlands business trips, helpful staff. Its for the independant guest and perfectly suits our needs.
Comfortable and well-equipped room. Ample and healthy breakfast. Easy to find. Easy parking.
Breakfast in our room no
very quiet - good access to the west midlands - friendly staff Ironically, no access to a hot breakfast
Comfortable bed. Nice breakfast, very healthy.
Peace and quiet of rural location Lack of staff and open reception on arrival.
The Limes provided us with a relaxed stay, a perfect room and a gorgeous breakfast. We will be definately staying there again.
pleasent staff and very posh but comfortable hotel
Friendly, warm and attentive staff without being intrusive. Qualityof food excellant
Bed was gorgeous and the grounds & setting very smart, but relaxed not applicable
over-pretentious chef. excellent quality, but too nouvel cuisine
The location Limited menu
I myself did not stay, I had booked for one of my bosses, but he came back strongly recommending the hotel for future use. Liked everything
pleasant surroundings room smelt of strong disinfectant
Location The plug in the bath in the room got stuck and was unable to drain bath.After reporting this to reception it took far too long for anyone to arrive to fix. This they couldn't do so i had to take a shower in another spare room the following morning. Evening meal room service was poor - quality of food very disppointing and very expensive for what it was!. Overall there was very little feeling of any welcome from staff and politeness was not something they adhered to. Hardly any appology for inconveinec with room
Excellent rooms and facilities. The restaurant was particularly good.
Relaxing, Comfortable very well looked after, Very good food on both nights stayed. Hotel was fairly empty as booking covered the early part of the week
We were close to the NEC (attending Crufts) Hotel easy to find, we were made welcome - no charge for our dog, (unlike most hotels/travel lodges). Breakfast delicious and service excellent! Had slight problem with leak on shower attachment (got soaked!) and bath taps a bit strange.
The relaxed atmosphere and friendliness of staff.
Lobby bar, reception service. No service at breakfast, cold plates, had to ask twice for tea, then had to get own cups, knifed forks ect... Off other tables, in view of waiters who did or said nothing. Room smelt damp and looked a little dated.
Food okay Reception - bloody slow. Bar - cold and slow servioce.
Good value at £59 but not if if it was dearer Standards have slipped in last 3 years Breakfast not so good No biscuits in rooms Had the nerve to charge residents to park there!
Excellent value for money on the price we paid. Plenty of available car parking space. Friendly and helpful staff. Good location to Birmingham and walking distance to Touchwood shopping centre. Good breakfast and leisure centre. Its was cold. Very cold in the corridors and room was cold, as the heating system was not working. Vector heaters had already been given out, but extra blankets were delivered to our room very promptly. Only heating in the room was the bathrooms towel rail.
helpfull staff, good food, easy parking no
No draught beer
Good price, in a good location, it had very comfortable beds and pillows, nice fire in the bar. Buffet breakfast not great, the food was served too cold. And the temperature in the bar was too cold also.
My room was not ready when I arrived, so I was moved to another nearby hotel for the first few nights of my stay. But the replacement room was excellent and the entire situation was handled well and without causing me any difficulty.
friendliness of the owner/cook,andthe marvellous breakfast she provided. she was also very flexible about the checking in time with me. perhaps the rooms could do with a little modernisation.
the owner was very friendly The whole hotel was in need of a facelift & has very oldfashioned decor/furniture etc.
We were well looked after by the landlady Mrs Bruna, and nothing was too much trouble for her.
Pleasant staff No
The friendliness and helpfulness of the owners who went out of their way to give us information and help
Great 4 poster bed
Very nice lady, how likes to help, very close to places to eat
Absolutely superb idea mixing the hotel with a Loch Fyne restaurant. Excellent evening meal and superb kippers for breakfast. Couldn't believe some people were having bacon and eggs! Can't think of any.
We stayed here when dropping our son off at Warwick Uni. Very convenient for uni, and nice part of the world. Hotel is small but rooms are clean and well designed and restaurant is good. Particularly found the staff professional and relaxed. A good team. We have already booked our return.
Beautiful characteristic building, clean modern bedrooms, polite and helpful staff, great seafood restaurant, very close to Kenilworth Castle, close to many other great bars, restaurants and pubs. I eventually had to leave.
High quality feel to the room, quality textiles and linen. Excellent bed. Food first class. Will definately stay again. Although my room was beutifully finnished it was rather small - room 26. Brealfast service a little casual.
Comfortable bed, good breakfast.
Excellent room, clean, comfortable. Modern but plenty of character. Friendly helpful staff. Excellent food, dinner and breakfast. Not enough milk with tea-making kit. Motion detector in bathroom needs to be more sensitive to prevent blackouts. Don't need "muzak" at breakfast!
Great on-site restaurant Parking behind hotel is difficult to find on arrival and has narrow spaces
The hotel is ideally situated for my needs. It is pleasant, comfortable and quiet. Only a small point but it would be nice to be able to switch off the bedside lamp with a switch on the lamp rather than having to reach through the bedside table and switch off the power from the socket.
The superb resraurant with excellent service and value I have none
Lovely comfortable room, clean hotel and good breakfast. Very good idea to have a small communal fridge with fresh milk and bottled water. Friendly, helpful owners. Quiet but excellent location. Lots of restaurants within walking distance. Would recommend tour of Kenilworth Castle. Nothing bad to report.
Victoria Lodge has been decorated beautifully and finished with personal touches that most large hotels fail to manage. I would recommend more people to use Victoria Lodge instead of the larger hotels & made my booking as a corporate stay.
Extremely clean, very thoughtful and friendly owners - all the little things were there, in the room and at breakfast, catered for vegetarians, very well cooked food - very enjoyable and restful.
Convenience to town centre, extremely clean, very friendly. Good size room with bath for the baby.
owners where great everything was spotless the breakfast was beautiful nothing everything was excellent
Warm welcome and friendly owners. The rooms were very well presented and had comfy beds, large bathrooms and extra touches. The fridge (located on the first floor landing) also provided fresh milk and bottled mineral water which was an added bonus. Overall a very enjoyable stay and we will definately return in the future. Nothing.
Warm welcome, inviting entrance and cosy reception area
fresh milk and water for the tea/coffee from fridge Very friendly and helpful owners Superb breakfast
Friendly & attentive staff. None.
The room was a fair size, everything was spotless, the furnishings were tasteful and good quality, staff were pleasant but not intrusive. Breakfast was tasty. It's a shame that the reception area, right by the front door, was small and had to double as the lounge.
Good selection for breakfast
The evening meal was up to standard, and we received good service. Error made by staff regarding our booking. Only one room allocated for 4 people, instead of two booked. This however was sorted out, but one room was inadequate as the bed was small and the duvet was not big enough for the bed!
Close to an event that we were attending for the week-end. Dirty rooms, clumps of dust on the walls, poor decor, wallpaper ripped off in places. Holes in the sheets and not fitting the bed properly, bedspreads dirty. Asked to change rooms a small improvement but not much!
place on the outside a bit run down manager was very helpful not enough staff
Good facilities, friendly and helpful staff, good standard of cleanliness, new restaurent excellent, food served efficiently. No lift installed yet, hard for elderly people to use upstairs bedrooms, but we had help to carry our luggage up to the second floor arrival, which was appreciated. Until the lift is installed customers should be warned of this hopefully temporary problem. Room service should be provided with hotel and local information on various public services
Clean and very comfortable Nothing
We ate at the restaurant and this actually spoiled our stay at the hotel. The food was dreadful, we had a pasta dish which wasn't cooked properly. The waiters brought dishes out 1 at the time and took ages to serve. Whiles we were there 3 lots of people left, 1 family and 2 single people. The 2 men sitting at the next table said that "the food was ok and that you needed a week to be served" . I told the head waiter that the dish wasn't good but he didn't seem bothered by it. So I would say that unfortunately although the hotel was good, the fact that the restaurant is so bad did spoil our stay.
The room was very comfortable and good value for money with my husband and I paying just £44 a night for a double room exc breakfast.
Nothing Room, Food,staff,communcation Already in the hands of the people claiming to be the hotel owners &Wyndhams the company who issued the franchise.
Lot of road noise, difficult to get any sleep
A nice find. Good unique comfortable rooms . Will defiantely use this hotel again if in the area. Bathroom in Room 3 was a bit cold though . Radiators need bleeding. Breakfast choice was a bit basic but adequate and good quality. Volume of the music in bar was a bit loud late at night as my room was directly above.
Very nice atmosphere in a beautyfully renovated cottages. Good bed and a wonderfull bath. Nice staff.
The cocktail bar was great and the choice of cocktails. I also liked the wet room The Walls were very thin and I could hear everything that was going on in the room next to me. Also I didn't like the fact that they didn't do proper food just bar snacks.
Staff were very attentive and friendly. Nothing was too much trouble.The room was clean, stylish and modern. The bathroom was beautiful. The cocktail bar was an added bonus.
Excellent room and facilities. Friendly and helpful staff. Good breakfast. Best shower ever! Bed could have been a bit smaller.
Rooms really well furnished. Bed very comfortable and big (King size). Nice little courtyard area. Wet room bathroom is super all Molton Brown toiletaries. Staff very helpful and welcoming, even bought breakfast to my room. Real 'boutique' accomodation. Highly recommended.
the lovely welcome from the staff, excellent service.Very comfortable room with nice modern fittings and super bathroom. The continental breakfast was very well laid out and plentiful , newspapers to read etc. Their cocktail bar was very popular with the locals too which was nice to see and again service impeccable. Fabulous boutique hotel, highly recommended. No complaints whatsoever.
The room at the Kenilworth was beautifully decorated, very clean and comfortable. The room (room 1) was situated in the main house and was directly above the bar, even though it was a Saturday night and noisy downstairs in the bar there was only a quiet hum upstairs which we easily slept through. Staff were really friendly and very helpful, they offered superb service. A very enjoyable stay.
The hotel is in an ideal location, very clean, beautifully presented, fabulous service, very modern and has a wonderful cocktail lounge with brilliant staff.
We thought the Kenilworth lived up to & exceeded our expectations of comfort, quality, location & excellent service. The staff could not have been more helpful & provided every assistance when requested. Their down to earth & friendly manner made us feel relaxed & added to the home away from home feeling to this beautiful hotel.
It provides all that I require for my short stays, good food, comfortable rooms and Wifi access. It is very noisy in the rooms nearest the road.
warwick castle & breakfast decoration very tatty
We felt rushed during the meal in the resturant
It was in an ideal location. A lovely outlook into the countryside.
The large size bed was very comfortable The lamp in my room was not working and was dangerous. The staff dealt with it promptly though
Hotel staff gave excellant customer service Bed was not good, and bathroom water system was noisy next door
Food at night was not very good value. I complained about one meal and did not feel it was taken very seriously. The beds in the room were uncomfortable and the extractor fan did not work in the bathroom.
Service at breakfast very good, as was the food. Beyond the reception area, the hotel appeared very tired.
The staff were very friendly and approachable. Management were not in evidence. The staff need more training, and management need to take control.
Lovely Rooms and attentive staff Lack of choice in the restaurant
Friendly and helpful staff a well cooked 'English' breakfast was offered in addition to the 'continental one that we expected from the website information.
Evening Meal very good value for money, if you like curry. Poor decorative finish to room Carpet in bathroom - very unhygenic Very expensive for standard of hotel Breakfast could be improved
Manager very polite & helpful as I needed to use their facilities to search the internet,also apologised for not being at the hotel on our arrival. No staff on site on arrival- had to telephone & wait 15 minutes. No towels in one bedroom, dirty ashtray in bedroom drawer & broken toilet seat. Shower holder unsafe, water scalding; burnt feet whilst adjusting shower temperature. Shower leaked very badly. Room noisy from traffic & planes, no curtains in room to shut out light from street lighting.Fire alarm system in fault- panel continually beeping! Wallpaper hanging off walls- held up with cellotape- general decor & fittings very poor & old; needing refurbishment.
Excellent hotel with very good food and very friendly staff
Though there were few amenities, we did get an alarm clock to wake us, thankfully. The food in the restaurant was okay. Our needs were attended to just fine. We were assigned to a smoking room, ugh. The waitress at dinner did not seem to see that we needed forks etc. to eat with. It happened twice. No elevator. The taxi cost bucks to the airport.
friendly and polite staff room decor and bedding very tired and worn. Food at restuarant poor.
Location and parking. Welcome from Receptionist. No
Very good food god, staff very good. Did not replace towels that was taken or tea bags but when asked was given tea bags.
The room 004 did not have a window that we could see out of or open to ventilate the room. The bathroom was very small and had no mat in the bath to prevent slipping.
Nice location, great breakfast and staff are friendly Room decor dated and some of the electrical points were broken (h&s officer would love this place!) shower mouldly on the tiles. Very creaky floors and doors also could do with an oil! Parking at rear is poor for residents as the car park also gets used for the open indian resturant on the hotel so coming back late means no space to park.
The restaurant in the hotel was excellent with a good range of South Indian food that was presented well and which was good value for money. The room was excellent and the staflf could not have been more wecoming.
the wi-fi, good food, comfortable room, very helpful staff, free carparking and a central position for the agricultural showground squeeky floor boards
Good kitchen, good location Internet accessibly only with the laptop, not computers available for axes to internet, not information about local restorants
Internet access was too expensive. Rooms were spacious and comfortable. There was a lot of noise transfered from the room above 306. Just creaky floors and hollow ceiling I guess.
Best was the room decor Pokey reception desk under the stairs
it is a beautifully preserved old building with lots of character and very close to town centre the website description about there being parking on site is very misleading. we checked in at 2.15 & were told that the only 3 spaces they have were all taken; the woman who checked us in was very rude & abrupt & didn't care that all the parking spaces were taken. 'not her problem' was the attitude; rather unwelcoming
Friendly and full of old charm. Good breakfast. Close to the castle and the shops. A hum all night possibly the freezer nay just be the room we were in.
Location was good and the history and looks of the hotel The wecome was dreadful room was dirty we had lunch when we arrived and had to ask for my money back as my wifes chilli was full of grissal and fat. I think if we had not got our money back I would have gone to another hotel to stay
The staff were friendly, the breakfast was good. The bed was very hard and creaky. The bar had intrusively loud music - so we didn't stay there to eat in the evening.
The best thing about The Tudor House Hotel would have to be it location due to our visit to Warwick Castle,however a close second would have to be its charm and atmosphere. A bit overpriced,the four poster bed was not as impressive as I thought it would be,and did not really fit in the room.
Food was good No real bad points, Hotel is old and showed in decor
Location and cHARCTER of building
Charming building, shared rooms (breakfast room, etc.). Staff was quite nice The bed in room 10 was not only terrible (springs sticking up no matter what position I tried to adjust myself into) and should be replaced or topped with an actual mattress. I've never had such a bad bed in a hotel/motel. Additionally, apparently you also have poisonous spiders. I awoke from what little sleep I got on my second night's stay with a rather large welt on my side below my arm, and my arm at the point where it had rested against my side. I checked out; took train to London, and by evening the welt had grown to 12cm x 24cm, turned redhot in temperature and also purple-red in color and my entire right arm ached so terribly, I thought it might be a heart attack. Also raised my blood pressure to 160/103, which is terribly high and dangerous. Turns out it was a black widow, the dr.s think. You have black widow spiders in the guestroom and bed of room 10. I was really quite ill with it for 48 hours. As if the mattress being uncomfortable was not more than enough to rank this location very poor, indeed.
quaint - cheerful friendly hosts - lovely & super clean front bedroom has a very slanted floor - understandable due to the age of the building. but still uncomfortable a little when sleeping. Also front bedroom had a lot of traffic noise all night.
Staff, decor, room lighting, bar snacks, checkout, Price of food and drinks,
Hotel very modern and convenient to racecourse . Guest ares clean and spacious. Some confusion regarding car park charging for overnight guests and food expensive
The staff were excellent and the food good Having to pay £3 per day for car parking
The staff were very helpful Food in restaurant was not hot enough
It was extremely comfortable and peaceful. The service and choice at breakfast was great. A pleasant stay. Changing facilities were a little cramped in the leisure area.
Food was excellent. room was very clean and the staff very friendly Nothing we didnt like
Clean, comfortable, style of furnishing. professional staff who were well trained and efficient. Car Parking Charges Limited food choice in the main restaurant, buffet style did not like, good starters but main course is not to my liking in terms of quality
expensive to stay. Unacceptable to have to pay £5 per night for car parking and £18 for internet access. In the Far East these would all be Free for Guests. would not stay again because of this. (Also £3.95 for a bottle of water in your room./ Outrageous!!
rooms need updating
Large clean comfortable room, good breakfast, pleasant helpful staff Bathroom door lock mismatched with door
Convenience, and excellent carvery right next door (The Porridge Pot)
Facilities within the room was excellent. The shower was easy to use. Breakfast was unhurried and offered a great selection. Would have liked a small settee so that we could sit comfortably although there was a chair by the desk
not a lot faceless, poor facilities and expensive
I found the hotel to be be first class in terms of staff service and a relaxed atmosphere. I would have liked to see more of a choice in the breakfast buffet on the cooked side.
It exceeded exectations for such a modestly priced hotel. Facilities - breakfast, space for working, comfort of bed, cleanliness of room, provision of essential toiletries - were all excellent.
We used the Holiday inn Express while visiting a family member. It was comfortable and convenient.
convenience for our destination
On arival a member of staff told us we had arrived early (45 Min) and had to go away. There had been a traffic accident and all the roads where grid locked. The reception we got was a bit off hand in the circumstances I would not mind but we use this hotel quite a lot and may now have to look for another. Training in customer relations may be needed we pay there wages.
Suitable location and car parking satisfactory- Breakfast was a complete failure due to lack of freshly cooked items without having to wait considerable time. Noise from other activity booked into hotel.
Despite twice speaking to the same person on reception in the early part of the evening, to report the bathroom light was not working this was not fixed. We could therefore not shower in the morning as the bathroom was in complete darkness. We were looking forward to our stay and were very disappointed. What a shame as we would now aviod making another booking at the Corus chain of hotels.
The restuarant was very good and the service here was wonderful (in the restaurant) The room was filty, in total disrepair and not what it was advertised to be at all. The termperature of the room could nto be controlled at all and the rooms were stifling hot.
Hotel was easy to locate. Room had everything necessary for an overnight stay. None
room service was very poor. If number was answered it seemed staff were too busy to also have to do roomservice, therefore it was late or not responded to.
The location is very good for the city centre and airport I found the staff very disinterested in their clients.
The gym didn't open until 7, which is quite late
Was good value for money The decor in the rooms especially bathroom could have done with modernisation
the location the bed linen was dirty, the mattress was very old and uncomfortable. We couldnt get through to room service, the operator or reception for 20 minutes. The room service staff were rude, the food was extremely poor. The room was very small and not worth £59, it was also unclean, and our food was left in the corridor for 12 hours.
access to pool emptiness of restaurant
The main hotel part. The acccommodation being outside. It felt like you were going to a swimming pool.
Quiet, polite staff. My wife complained that the bed was too soft
the site was excellent and just a sort distance from town
Very friendly staff. Excellent breakfast. Good value for money. Our room did not reflect the rooms advertised on the web site and this was a huge disappointment. Sauna not working.
Wonderful setting, good value for money. Good facilities. The furniture in the room was very basic and looked cheap. Booked double room for 2 people, yet bed pushed against wall, so not very practical for 2.
Lovely room with plenty of hot water and contempory products. Excellent quality towels and very comfortable bed. We were impressed with the ipod dock as well. Polite staff which contributed to a brilliant evening at a wedding reception. We were a little disappointed that we weren't informed of the sauna/gym facilities as we would have loved to have taken advantage of these. Perhaps pointing this out on booking confirmations would be a good idea as we didn't have time to look at your web site.
Clean confortable room, very good value weekend rate, good breakfast in attractive conservatory. Pleasant helpful staff. Accomodation building typical of a conference venue and the main building apart lacking any character.
The staff were very attentive and nothing was to much trouble. They ar a credit to teh hotel and company. PLease pass on my comments.
stayed at hotel after a wedding that took place there. found the staff helpful and friendly and food was exellent. none
The suite was fabulous and made our visit There was a large party staying and that meant we were in able to get a table for dinner.
It was within walking distance of good shops, pubs and night life The bed,s were very hard
position of hotel
Cleanliness of hotel...staff were friendly Paying for Parking at the Hotel £8 per car per night
Staff very friendly Double bed was 2 single mattresses pushed together, no fitness facilities