Kind staff, comfortable bed, good breakfast, terrace. -
Nothing. Mattresses are as bad as it gets.
Great location, right next to the park and walking distance to shopping. Friendly staff. The free travel pass is also very useful to take local trams, buses and trains. Used that to spend a day in Berlin and to go to the airport. Problems with billing, breakfast added automatically even if you did not not have any. Please, check your bill before leaving.
Its proximity to Schloss Sanssouci--one block away--& the historical center of Potsdam--one block away in the other direction. The bed was rather hard, there was only one pillow on the bed, & the staff did not greet me each time I passed Rezeption.
Location was the best!
Consistently friendly and helpful service; small menu, but food of excellent quality; very good breakfast; hotel overall well designed; loved the decor in the dining room, nothing overdone; functional and pleasant style throughout the hotel.
The location just off the Luisenplatz is excellent, the breakfast was excellent and the staff were friendly and efficient. There was no free access to the internet but wiifi cards could be bought.
WiFi was very unreliable and not worth the extra room cost to get what was supposed to be a good quality version
To be honest, I was disappointed because I felt the stay did not quite match up to the price and brand. (This could be an aspect of the hotels in Potsdam in general though, I don't know). Good points: The room and floor was clean. The young robust girl in the restaurant in the afternoon/early evening was very kind and thoughtful. Disappointing points: The bed was mattress was very soft and sagging in the middle, and the shower drain was not very robust and the water built up. Smoke was also coming into the "nonsmoking" room (while that might be a problem of a guest rather than just hotel).
The hotel is on a quiet street yet right in the heart of things--the entrance to Sanssouci is a block or two directly down the street, there are numerous restaurants with a couple blocks, and the Brandenburg Gate and pedestrian area is just across the square. Hotel staff was very friendly and helpful. Breakfasts were pricey at the hotel, but there are several cafes within about three blocks where we could get as much as we needed at half the cost.
Non smoking room. Friendly personel
There was a wonderful shopping area and train station just across the street from the hotel that should be noted. It made the stay twice as nice. The only negative was that the sink faucet ran at a trickle. Otherwise, there was plenty of water in the shower. The stay was very nice.
helpful crew, nice neighbourhood, easy access to local train to Berin way too expensive breakfasts, but it is a general remark for German hotels
Nice location, very friendly staff, very willing to give directions or help in any way. The restaurant was very nice, good food and friendly Only that we were expecting a pool and there was none
Quiet, friendly atmosphere
Location and also a very nice and quiet environment
Friendly and good food
The hotel is great got a nice kitchen and free coffee and tea, very clean and the owner is very nice. We having problem connecting on their WIFI..strange, but everything else was great.
Small hotel close to transportations towards Berlin or Potsdam, quiet, in shopping and residential area. Good quality over price.
Fresh and clean The address on the web site messed up my Tom Tom GPS, the city name to input should be Babelsberg, not Potsdam (we ended up in Golm where there is the same street name...).
free WiFi Lack of heating during night, did not switch on until 0700 in morning. No credit card facility offered. Not very friendly reception on arrival.
Nice large apartment. Clean and good value for money It advertised a swimming pool- indoor and out which is does not have at all.
The location of this hotel was excellent and our accommodation was clean and comfortable. We stayed in the little house in the courtyard and it was very peaceful after the bustle of the city. Only the usual complaint about many hotels - the bath towels just aren't big enough!
The room was attractive, clean, and comfortable. The hotel restaurant was good. Air conditioning was not very good.
very nice and clean and close to the center
Clean, convenient, quiet location next to park, friendly and helpful staff. Unique design, excellent location! Amenities were not included such as internet, breakfast, spa/wellness center - there were extra fees for these things, although it was nice to have these things available if people don't mind spending more money.
Hotel is located close to Potsdam City Centre with trams & buses located directly at main entrance making access to all the tourist sites extremely easy. Also only a couple of minutes walk from Charlotenhoff train station - on the shuttle line to Berlin Schoenfeld Airport - absolutely no need for a car. Hotel is also overlooking the Havel river in a very peaceful & relaxing setting. Decor is modern, minimalistic, quirky & colourful - might not be to everyone's taste. Breakfast not included in the room rate - there is a charge of €15 per head for breakfast which is very overpriced compared with most of what is available in Potsdam. The 'bar' area is not very inviting or comfortable & service was very lack lustre.
Great breakfast and lovely river walk
The close proximity of the sauna complex Having to pay for the sauna when we were hotel guests
Nice room, modern facilities, friendly staff Internet free, but doesnt work very well. Quite a long way from the centre of town.
Friendly reception staff who allowed me to use their computer so that I could check in on line for my return flight, thus saving time at the airport. The pillow on the bed was very thin and had a strange smell. I asked for more pillows and was allowed one extra.
If you like to stay out of big town, this is defenitely place to be. There was not clear, that this place is completly seperated from the Town and if you want to enjoy scenery of this little town and the social life you have to drive around.
Very pleasant and relaxing stay , especially good football world cup facilities No complaints
Everything-staff was very helpful and friendly. Rooms were large, clean and comfortable. Excellent breakfast. Great value for small price.
big room and bathroom
If you drive to Berlin on business that's you ultimate choice! Very close to the highway - 10 minutes drive from icc Exhibition Center which makes it effectively way more convenient than majority of Berlin's hotels. Sparkling clean even by German standards. "Stern" shopping mall with lots of great dining options nearby. Reasonable price for Internet (13 eur/24 hours). Staff's English skills could be better.
lrge windows too expensive and it is not 4 stars hotel ... 3 maximum. Far away from Potsdam center, taxi very expensive, have to pay for everything ( even for Potsdam map!). Room was not very clean, bed was weird: left side was 10-15 sm higher right side. Interent is too expensive.
The hotel was clean, friendly, the food was great, unobtrusive tram service to berlin was right outside the hotel. Tickets were free thru the hotel. Grocery store was across the street. Upscale area with soviet era apartment blocks all around. Stay here if you have a car. Price was a little much for a hotel that far from Berlin. Sauna was basic for european standards. Not european luxury but european efficient.
clean and quite place the internet service
Lovely staff, very good location. Beautiful room. The small gifts made me very happy!
A member of reception staff went out of her way to make us feel welcome and to provide us with information about Potsdam/Berlin which made our visit much easier. The room was extremely comfortable and staff were courteous at all times. We all enjoyed the excellent breakfast buffet. We enjoyed all aspects of the hotel, however tea/coffee making facilities in our room would have been most welcome.
success - great start to our holiday Staff friendliness and professionalism. Hotel very attractive all round. no
The hotel is charming with excellent and welcoming staff. The breakfast was just wonderful. The staff went out of their way to be helpful. The hotel bus directions (on their website) was confusing to the bus driver and he was unable to correctly drop us off at the correct bus stop. The hotel might wish to be more clear about a drop off point.
Everything about the hotel was excellent from the car park to the Breakfast No pool but it was Potsdam and you could use the lake
Staff was extremely friendly, hotel rooms are very nice.
Quiet room. Nice staff. Good spot to get around from I did not like paying up front it is the only place I did that. I also felt it was expensive for what we received. I managed to stay at 5 star in Dresden for less then here!!!!
Very nice hotel - elegant and welcoming. Comfortable room and excellent breakfast.
Insistence on pre-paying for entire stay is both inflexible and unrealistic. Normally one pays on departure, not on arrival. Normally one is obligated for the first night only.
Excellent breakfast, great location, close to the train station and the public communication hub. Despite the description on the front page not all the rooms offer bathroom with bathtub but with a shower. Moreover I find that there is really no space in the bathroom and that is mostly due to a bad designs which absolutely lacks functionality.
The Hotel is within a short walk to the centre of Potsdam, so sight seeing and shopping on foot was a pleasure. My only wish was that there was a gym or sauna of some kind.
location, good restaurant and breakfast, panoramic view of the city, cleaning of the room. room very small
staff helpful. Location excellent room cold
The somewhat open planned en-suite facility in the room
My room was just in front of a festival and was very noisy, specially on the week-end. I asked a room in a different part of the building but they said they were full. I doubt it. So, they don't care much about their clients.
It is very expensive considering that the room is very small and it doesn´t offer anything extra for the price. We totally dislike the bathroom, it was very small, bad located inside the room, the door was transparent and it has no good ventilation. The room in general was very smaal and has no enough space to put our luggage. The people on the reception desk were not nice.
Extremely high and unreasonable phone charges
bathrooms have no doors .. you walk through the coridoor and you hear other's at the tops
The hotel's location is terrific, right on the river and looking out at historic buildings. Breakfast was quite expensive; hotel parking (for a fee) was difficult to find when arriving after dark.
very friendly, great hotel, great breakfast. no english spoken, i booked the room for its location to the train station, but no one there could tell me in english how to obtain a ticket. so i had to drive all the way to Brandenburg for two days to get my train ticket to Berlin and then drive back.
Catering Intermittent internet availability
The people in the hotel were friendly, helpfull and made us feel at home
That smoking was allowed in the Lobby
Breakfast excellent well run;interesting building and decor Not a compliant but not geared to the tourist;lack of info ;transport to potsdam ;although staff were helpful
Good food and staff excellent. Very clean hotel. Shower was broken, no extra blankets or pillows in the room.
Kindness of staff
This is a relatively quiet hotel with good access to Potsdam and Berlin. The rooms are adequate and clean, the staff are very friendly. seating arrangements for Sunday breakfast with large round tables of 10 are more suitable for conferences or youth hostels.
Nice and very clean. Very good breakfast buffet. This was the smallest room I've ever had in a hotel. The doors and drawers of the furniture next to the bed couldn't even open all the way because of the proximity of the bed. Our double room was really too small for two people. The soap dispenser at the bathroom sink was empty.
It was a good location and an interesting hotel, very large with many dining rooms. Very good food. Clean rooms. Very small rooms with a balcony but no view of the lake.
Well furnished, clean apartment with good access to public transportation. Excellent service.
No services, no room services, we waited 1 hour to get our meal at the hotel restaurant and finally we walk out .
Nice breakfast. There were no airconditioning at all in our room.
Staff very nice and polite, breakfast excellent. Quiet and very nice place. Room not suitable for families, with extra bed there is no space.
The unfailing friendliness and courtesy of the staff
Liked that there was a restaurant on premises. The location was good as it was very close to many historical sites in Potsdam (within walking distance). Air conditioning didn't really work and it was quite hot while we were there. No one was attending at the bar so I could not get a drink one night.
Friendly staff with adequate English. Good shower. Good breakfast. Small private parking garage (book ahead). Walking distance to the Sanssouci park and palaces. Train station nearby (+ & -). Bus stops right in front of hotel. Totally frustrating free internet was barely worth it.
Nice hotel, clean and spacious rooms, lots of facilities, very friendly staff. Could be a little cheaper (10%-20%)
Comfortable room with plenty of space and storage. Restaurant open late, so that when I arrived on Sunday evening, I could still get something to eat.
Breakfast and parking were OK. The matress of bed was curved and very uncomfortable. The hotel charged an additional fee for an extra bed although they told me that they would not charge when I called them. Further, the baby cot was very uncomfortable due to a support in the center and therefore we had to sleep together with our baby in our bed.
Modern hotel, good sized room, friendly staff, excellent buffet breakfast. Peaceful country position yet only a short walk to Sanssouci Park and to train station to visit Berlin. no provision for making tea or coffee in room but kitchen would supply on request - no charge.
A friendly and helpful staff in an hotel situated close to a superb park in a city which was well worth the visit. For an extended stay the choice of menu for ourselves was limited.
quiet, good bed and good size room. Excellent buffet breakfast and helpfull staff Wifi only possible in lobby and limited selection in restaurant for dinner.
Very quiet room, very clean and modern. Free wifi at the room. Excellent hotel as 'base camp' to explore Potsdam or even Berlin - although railway station is some 20 minutes walking. Nice breakfast, friendly staff. Location is on the corner of the square is pleasant with some restaurants with terrace. No.
Nothing. Rooms were half clean. beds were uncomfy The area was atrocius i mean there was run down buildings surrounding the hotel and on the sunday we had 4 riot squad vans out in gossbeerenstrasse along with the army and police. did not feel safe to walk outside hotel.
It is nice family hotel
staff is good and the walls are decorated with film posts, which is very special. Also the breakfast is good. The next room is only spaced with a wooden door so it's not sound-proof. We could clearly hear the speaking of the neighbour.
Some of the facilities, such as CD player, DVD player, are missing.
The staff were friendly and helpful. The breakfast buffet was very nice. We travelled with a car so the paid parking was excellent. 10min walk to train station to go to Berlin, but buses available close to hotel for trip into Potsdam.
Location good for tv and film studio. Easy parking and access. Rather expensive for facilities offered.
Easy to find, helpful staff, clean rooms, interesting film theme, good breakfast. Would use again.
large rooms reception closing at 11pm and no one after to open the door
Breakfast was pretty standard for Germany, posters of filoms and film stars was a different point of departure. False advertising; they said wifi was available but it was not. When I asked about it they offered to sell access for 30 to 60 minutes but I told them there was no network available at the hotel and they seemed clueless as to how to answer that. Even if it were availabled, it should have been included for guests.
location is good, hotel good, breakfast good frame of bed is very uncomfortable
Very, very nice hotel and really serviceminded staff. Romantic rooms with balcony, everthing clean and fresh. Nice, quiet garden. Very good breakfast. Nice swiming-pool. I can highly recommend this hotel for everyone except noisy party-people. Very suitable for budget honey-moon.
The location was beautiful. The food good and the facilities good . I feel very strongly that in a hotel of this size and price that there should have been at least a fan for the bedrooms in the extreme heat, if not air conditioning. I twice asked reception if we could have some way to alleviate the heat in the bedrooms and was told both times that there was nothing available although in the alpha hotel we stayed in earlier, there were electric fans . This would stop me from going there again awe were unable to sleep because of the heat. when we booked we had also requested a quiet room with a bath and a lake view, and were given a room with no bath and no view overlooking the bar which stayed open late. The hotel was definitely geared to business clients and individual guests were not considered .
no free wireless internet
This was a fantastic hotel - very fine staff and nice room with a great view! There was superb public transport everywhere, from sights in Potsdam to Berlin (a short walk to a bus stop, then connections everywhere from the Potsdam main train station). There was no tea/coffee maker in the room.
Breakfast Buffet and staff in restraurant were excellent including the chef! no
the view of the lake at breakfast I would not recommend this hotel as even though it has a pretty setting on a lake, the rooms are really basic! The whole atmosphere was like an old people's home and nothing like the photos on this website. There's not too much of a vibe.
The hotel breakfast was awesome. The place is quiet and seems remote but is only 10 minutes from major roads and trains.Staff was the best we met in out 2 weeeks in Europe. I booked 1 comfort room and 2 standards. Upon checking out I was charged for 3 comfort rooms. I realize it was only 60 Euros but I should have looked at the bill more carfeully and disputed it then and there.
Quiet place, lake, and made my family confortable. I could not find the switch for lights in swimming pool
too far from town
Fantastic location next to the lake, with lots of trees. Very quiet environment. Hotel room had a nice balcony that looked out over the lake and gardens. Spacious room. Free wireless internet.
Quiet and very green location, nice restaurant with lake-facing terrace, excellent breakfast. A nice transport option is the riverboat line connecting the peninsula with a number of popular spots in the Pottsdam area. Please be prepared that your walk to the center of Pottsdam can take a while - but if you enjoy walking, this choice is nearly perfect.
Food, service, veiw
Very good location in a nice neghbourhood. Friendly staff.
The Avendi Hotel am Griebnitzee is a great way to enjoy Berlin and Potsdam. You have the train station near by.
beautiful view of lake/river , make sure to book a room with a view. Also good restaurant with nice terrace. Good breakfast. Rooms are large , clean and well decorated. We will come again.
location just in front of S-station, as well Berlin as Potsdam are within reachk, very good breakfast and very good eveing meal, nice and clean room. A full duvet is somewhat hot in mid-summer
A pleeasant hotel in an excellent setting. Very convenient for the railway station yet no noise from the trains. The bar area can get very smokey in the evening - no separate non- smoking area.
Excellent location, just outside of the city Berlin, with access to public transport.
The rooms (lake view) are luminous, 2 walls with just windows fill the room with light. The size and furniture of the room were also very appreciable. Bathroom was completely new and modern. I would have appreciated to have ac
The location of this hotel makes it especially nice -- just 100 meters from the Sbahn and overlooking the lake (be sure to ask for a room on the lake side of the hotel).
terrace near the water; room; parking facility Unexperienced personnel; cups not clean at breakfast