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Reception staff Breakfast
Better information that some activities is charge extra, like sauna.
staff attitude, efficiency, food quality wedding party in the restaurant disturbs other customers
Nothing Poor facilities, poor food, no atmosphere, small bed and room
Beautiful location by lake and park, good spa but not open weekends. Booked 2 double rooms but got 1 x twin & 1 double. Hotel did not specify bath or shower in rooms -got shower & prefer full bathroom. Would like your website to offer more detail of hotel to select options more accurately.
The service received at check in by the receptionist, and then by Room Service. In the Hotel description is written that garage on site is free. I did pay for the overnight 30 Polish Zloty! The selection at Breakfast is very poor and of low quality.
It was a smart hotel, facilities were good It was a good hotel in an industrial town, very quiet and limited menu. It seemed that the staffing was linked to the
SPA / Wellness not holding its promise. Rooms need an overhaul. Generally speaking not meeting 5* requirements.
Staff is excellent, very helpful. Pool was ok. Very clean hotel. Food was great. Not too many options if you are vegetarian. Food looked organic, natural. Near a nice lake. I think this should be a 4-star hotel. No windows, no fresh air. There are small things, one small thin pillow, please more pillows. Old crt tv, not too many channels.
the kindness of the staff, the situation of the place and the pace itself
All staffs are very good and kind.
The hotel had loads of character being a traditional hunting lodge, in a quite, peaceful location, where you can relax in style. The food in the resteraunt is very good.
It was snowing and the location in the woods with the lovely hotel building was enchanting and I would say, the best time to see it. The rooms were clean but basic. I understand that this is a form of listed building so there is only so much that can be done, however the bedrooms felt a little sad. The public rooms and restaurant on the other hand were great.
The Hotel is well located in the 'new town' of Tychy. Staff are friendly and helpful. Rooms super clean. For business stay no problem - free fast wifi via ethernet cable. Tychy was built in the 1960's as a new town as is not pretty !! The people however are great.
nice rooms, good breakfast, good internet connection, nice staff
Good location for wot I wanted to do I should of been told there was a wedding . Kept me up all night. Trying to relax.very unfair on people staying there
nice and clean hotel with more than the basics.