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staff at the Hotel Berchtold was very nice and outstanding service orientated. Also, good English skills that international customers can get information easily.
Clean & spacious room and friendly staff Not really, but I appreciat if heating system works more.
It was quite, comfortable, and had an extremely helpful staff. It was near the railway way station and only 15 minutes to Bern.
Comfortable business room - close to station. Nice atmosphere Could not get the heating quite as low as we wanted.
The bar and resturant is god with local people
Location, cleanliness, price! Room had a mechanical noise that I could not shut off
When I checked in the lady was lovely, rooms were fresh and clean and bathroom was spotless When I did check out, I had a completely diffiernet experience with the receptionist, I found her to be very rude, I am not sure if she as too young, but there was no, How was your stay, Enjoy Switzerland or anything. In comparrison to when I checked in in turn the receptionst was spot on, attentive and polite with allot of ease.
Very clean nice size rooms, restaraunt had good choice on menu with very nice food, Staff very friendly and helpful None
A hotel with a high standard but not inpersonal like a lot of large business type hotels. noted that passersby stopped for a drink/ coffee etc. Good breakfast.
Very nice location, very nice rooms, internet free, good breakfast.
the room was really nice and clean.the whole hotel had a nice feel to it. the hotel was let down by the restuarant and bar being closed. Apart from the town Solothurn there was not much to see in the area.
Quiet place. On Sunday no staff there, but very well indicated where we had to get the keys from. On Monday morning the staff took really nice care of us. Great breakfast! //Tranquilidad y a pesar de llegar un domingo y no haber nadie en recepción, estava muy bien indicado dónde teníamos que recojer la llave. Lunes por la mañana la gente que nos atendió nos dió un muy buen servicio. Un desayuno fabuloso! We only missed air conditioning...and maybe a little pool around, as we got there with 34ºC // Le faltaria aire acondicionado en la habitación (justamente estuvimos cuando las temperaturas en esa zona eran de 34ºC)
The place is beautiful and very relaxing. The hotel is located outside of the city but not too far away, so it is easy to go anywhere (by car). Our room was extremely clean and spacious. It is one of the hotels where I'm delighted to return.
Very good and very new, family run hotel with great restaurant (always busy with locals). Contemporary furniture and design nicely housed in refurbished village inn. Very clean.
ottimo staff - no problems with english - excellent room no phone in the room