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Proximity to town and airport Smoking by guests in rooms even though hotel had a non smoking policy
Staff were mostly friendly and helpful, the premises were generally well-kept. The cleanliness and facilities were adequate, but not outstanding and they were no justification for the hotel's high rates.
Very modern facility. Great decor. They were almost closed for the season
The Staff were fantastic, and the location is ideal. Free Wi-fi that actually works and a great cafe on the first floor with balcony that was so relaxing. I can't wait to go back.
The location is exellent. Room is very clean and comfortable. Staff, specially at the reception was very kind and helpfull.
The position of the hotel was extremely convenient and the rooms were well insulated against noise. Our room had a lovely sea view and a balcony. The staff were pleasant and helpful. It is excellent value for money.
Location was excellent very central and outstanding views from the balcony. Breakfast was average.there was no fresh milk and attendance was poor.
Helpfulness of staff
Warm welcome at 10 pm after long flights-harbour view as requested. Excellent breakfast from wide selection in airy breakfast room overlooking harbour. Soundproof rooms although next to road.
This is a high quality hotel with plenty of marble staircases. -
Comfortable bed, clean bathroom For Greek standards, outrageously expensive considering facilities
Beautiful place with very friendly and helpful staff, they also spoke very good English.
They went above and beyond what was expected, we were treated like guests in their home.
The relaxed and unassuming atmoshpere helped make this an enjoyable hotel for vacations. I would consider returning.
This is a wonderful hotel. Very clean, extremely well run by a very friendly family who fall over themselves to help with anything you need. The situation is excellent the rooms are very large and have everything you need. They are beautifully decorated and lovely to return to after a long day on the beach. The breakfast was lovely with a great deal of choice and dining is outside should you wish. Would not hesitate to return to this hotel again. Certainly the best we have seen on the island. Faultless!
The owners of the hotel were very friendly and helpful. The general setting of the hotel made for a very enjoyable break.
excellent breakfast helpful staff excellent swimming pool no
The location close enough to the village and the size of the room. The breakfast meal was monotonous, did not vary and was often sparse on content. Not enough fruit or vegetables.
Quiet surroundings, large room. Free internet access. Breakfast was not too crash hot.
the family that runs the hotel are wonderful and helpful
work on Wifi for rooms
The hotel manager was absolutely lovely! Breakfast was varied and delicious. It is not 25 km to Skala Eressos from Skala Kalonis as booking.com had advertised - but instead it is 49 km. Very different.
very good location, right in the middle of the island, you can easily reach to east and west of the island, 5 minutes walk to the beach, clean rooms, very helpful and sincere staff
Very pleasant - hotel is basic and apartment like; attentive staff and value for monet
Very nice play to stay, in walking distance from the centre of the small village with several shops and nice restaurants. Hotel staff is very helpfull. Nice swimming pool available.
The Staff Need more pillows
location, the rooms that was renovated was nice poor breakfast, not renovated bathrooms, we arrive at 12:00 but we had to wait oven an hour because our room wasn' t ready. This is not very nice when you haven' t sleep - the ship arrived at Lesvos at 8:00 and we where at Chios port from 04:30-. The hotel appears to be something that its not. The 85 euro per night, for a twin room was a lot for what the hotel offered -get with you shampoo and shower gel because the hotel doesn' t provide them-. We asked for recipe for our stay but we never got one
Clean and friendly good location no
This is a fantastic hotel. We had so much great time there.The hotel is owned by a family and they are lovely people. They did all they can to ensure a relaxed and a pleasant stay. They're so friendly and nice people. The hotel is very close to a nice beach (about 250 meters) and a variety of small shops, Tavernas, restaurants are available near the hotel, which is a great advantage. Skalla Kallonis is so far the best place for a family in Lesbos and if you go there, Imerti Resort is the best hotel I've ever seen in that area so I definately recommend there.. Many thanks to everybody at Imerti who made our holiday special and lovely.
Hospitality no double bed
The owners were willing to do anything to make us happy. They were very kind and helpful. The beds were perfect as they were not too soft and not too hard but offered just the right amount of support. No extra pillows or blankets. Fancy shower fixture was cheap and confusing to use. Difficult to get suitcases up the spiral staircase.
Hotel Sappho is a comfortable place to stay. The rooms are basic, but clean and I had a lovely city view. For a little more, you can have a room with a harbor view. There is a great breakfast room with ample and comfortable seating and a view of the harbor. I loved the decor and views in this room. The breakfast was fine and the coffee was good. The location is excellent, close to many restaurants, clubs, the beach and the port. I recommend this hotel.
I loved being surrounded by olive trees and a working farm. I loved the charming little dogs Hermes and Sappho, who made me feel at home and who frequently visited me in my room. I enjoyed the elegance of the room and surroundings. The view from my balcony was beautiful. The hotel staff were very helpful whenever I had a problem. Sometimes Hermes and Sappho followed me when I went out for an excursion. This was charming some of the time, but on at least one occasion it was frustrating, as it made me miss my ferry. I worried that the little dogs would be hit by a car.
attractive location; simple but comfortable; quiet & unostentatious; friendly staff. difficult to find; internet directions to it virtually unintelligible!
Rooms are very comfortable with facilities that are convenient for longer stay (including a kitchenette and a large balcony). The hotel is in a quiet and exclusive location in the heart of the nature. Hotel staff is very friendly and helpful. The beach is very near, but offers not the best conditions that we have seen on the island.
very nice environment as it is build within an olive grove, an ideal place to relax. the room was very tidy and clean.lots of animals for families with kids to play with, friendly staff, excellent breakfast
We loved the special attention we recieved . we wish to thank voula for her friendly help and her conversation during breakfast. The friendly family style really made our stay very happy. i will be returning there in a few years time and will recommand this hotel to all my friends travelling in that part of Greece.
Friendly and helpful staff. Excellent breakfast. Kindness to their many animals, mostly rescued from being abandoned.
A charming place, with a small local beach just across the road - an ideal summer retreat. Delicious Greek breakfasts. Very friendly and helpful owners.
Spacious, clean room, modern structure, view to the sea, a short drive from a numerous interesting sights and places to visit. Car noise from the road in front of the hotel at night can be a little annoying if you're looking for a completely quiet and undisturbed sleep.
I was not at all satiafied by the ratio price/luxury.Far far away from every intresting place.I will not go there again.