The location was excellent. Parking was available which was a huge bonus! The staff was very friendly and accommodating. A great visit!
nice hotel, nice location, nice ambience It was mentioned that the hotel would have a fitness room. The small room was located at the swimming pool area and the room also contained the sauna !! Obviously non of the equiment was maintained for years and half of the maschinery was not useable at all. So not usable at all.
The hotel is idealy situated, with good private parking right in the centre of Gerardmer. The rooms were spacious and quiet. The breakfast varied and plentiful, the service excellent. A very enjoyable break.
The hotel is in a very nice setting, right by the lake and within reach of the Vosges mountains and beautiful villages like Colmar and Riquewihr. The hotel did not have air conditioning and it was too hot to sleep in the rooms. We couldn't open windows because of the noise outside. We booked a table in the restaurant on the Sunday night after choosing a menu which was displayed. When we arrived, again, the temperature in the restaurant was unbearable and we were told that there was only a buffet. We left, as we wanted waiter service and then had trouble finding a restaurant which was open.Such a shame, our stay could have been so nice.
Excellent hotel, superior room is beautiful. Nice village, hotel is near the lake Gerardmer. Worth more then 3 stars in our opinion. Owner was very interested in our opinion. Breakfastconcept is ridiculous, standard price is €16,- supplement of €8,- when you want eggs for breakfast. Better have breakfast at a local terrace for €6,-.....
Lovely Hotel, all the facilities we wanted. Very hot when we were there and no aircon or fans. Quite uncomfortable sleeping.
Good hotel and fascilities, but rooms a bit run down. Nice bar with friendly staff. Breakfast not great rooms run down a bit, breakfast not great
Relaxing, clean None
friendly helpfull staff looked like 5 star when we arrived heated outdoor pool very nice with bar reasonable prices.right in town by bars and restaurants but still quiet at night. seperate w.c. but extractor fan not sufficient so we had toilet smells in the room
perfect stay! the hotel is very nice,comfortable and clean room,new fresh bathroom. Good breakfast.Internet available.I advice it to everybody! everything was perfect!
Free wireless internet, very reliable. Ideal if you want to experience the mountains. Located on main road, so very noisy if you had to leave the window open for ventilation as we did. Too hot otherwise because of heatwave. This hotel would be excellent for a winter ski break, but not ideal for exploration of the major towns of the lower Alsace.
Very friendly staff, excellent service, good restaurant
very friendly staff, clean rooms and good beds
very nice hotel , friendly staff
Friendly staff, good facilities. I came to the Vogezen to climb the Ballons on my bike. The breakfast provided a solid basis for these trips and the spa was a great way to relax after the trip.
Hotel room was very nice and had a very nice fresh smell everytime I walked in at the end of the day. The staff where very frendly and helpfull. We where told we could have breakfast and dinner at the hotel everynight for around 48 euros. I made it clear to the women sayin is that 48 euros for the whole week we are staying and I said that 3 times and she said yes for the whole week. Me and my friend thought happy days thats a bargin and at the end of our stay we got hit with a bill of 500 euros for both of us and that was for 5 nites stay with breakfast and dinner while we where told it only cost 48 euros for the week which makes it 96 euros for me and my friend, I regret paying it know because we got absolutly robed. When have you ever heard of such a ridiculous price of 500 euors for food for 2 people you would think we would be staying for a month.
close to the slopes (10 min by car), nice and fairly clean room. Go visit Le musee de mille et une racines in Cornimont :-)) It's unique! the staff was not particularly friendly ... if u want to use the sauna, don't forget to book it
Friendly staff/owners ; nice, honest breakfast although some fresh fruit would have been nice ; some rooms are still to be refurbished/renovated, which is also planned. Due to renovation, the bar was closed. (But Rome was not built in one day either)
Owners were very pleasant. Hotel is currently being refurbished which meant not all facilties were available. Standard of rooms was good. Lack of facilities (see above).
Friendly, helpful English speaking staff. Good breakfast.
Location of this hotel is very good. It is too expensive and the heating system is very poor.
Very dark and un-welcoming room, although comfortable. Hotel lacked any character and breakfast was a bit disappointing in the variety of food available.
Staff pleasant and helpful Bar + computer access shuts at 9.30pm
The staff is very helpful and nice. When choosing the type of room we want, I was attracted by the description in booking website that this room is "more spacious than the standard room". In fact, this room should be described as a "family room" with a semi-separate smaller room of two twin beds. So, since we are a couple without children, the extra room/space does not give us any real benefit.
Ideal location near to bars and restaurants. Very clean hotel, large rooms and good value. Breakfast quite expensive but room reasonably priced.
super nice personal, good location, beautiful hotel - everything was just perfect! ;))) we liked everything very much :)
Clean, comfortable, nice staff. Dinner was okay. Beds were uncomfortable, a big piece of foam
Good breakfast. Clean and comfortable room. Bathroom ventilation either not working or inadequate. Water from shower spread over floor outside shower cubicle. Design problem?
Good quality restaurant rooms were not ready ( not clean) at our arrival (around 14h15)
The receptions staff was wondeful, friendly and positive Mattress is a slice of foam. A bit tought on old bones.
Service of Rection staff was excellent Moved to smoking room which turned out to be disabled room, shower did not work properly.
The hotel was very clean. Our room was an apartment which had more than adequate space for us and all of our walking gear. The bed was most comfortable. The only problem we had with the hotel was that there is no name on the hotel itself to alert you that you were there.
Big room Lof of noise via ceiling/floor. Bed was way too small
The staff was very helpful and professional.
Huge rooms. Great rates. Friendly staff.
The renovated room & bathroom, the restaurant (ambiance, food, wine), the desk personnel. The bed (too soft), the restaurant personnel.
Good location close to lake front. Good restaurant. Helpful staff. No seperate lounge area
The location Having to pay more by booking through the internet !
Not expensive and well located, the food at the restaurant was good and the staff attentive. Rooms were dated, cramped bathroom, and not a very comfortable bed.
Nothing I booked room with lake view...no lake view..the lake was so far away...so we could see the casino instead. Breakfast was gone until 9h00...if you go later you will not find anything. The hotel is very old, everything is old. Restaurant was kind of ok. But the waiter was taking our full beer glasses non stop. You really have to guard your drinks.Forget about spa...swimming pool is small and warm but in the other hotel. For sauna and hammam you have to pay 8-15 euros per room. You could also hear you neighbours. Please have in mind that this is a one star hotel.
The location was brilliant. The town of Gerardmer is a real treat after having stayed 4 or 5 times in La Bresse. The issue was not the hotel, but the folks that were in the hotel who came back from the casino and were very loud. It is to be expected, the casino is across the street.
Lovely, friendly staff who were very helpful bearing in mind our poor grasp of their language. The walls seemed very thin and we could here far too much of our fellow guests toilet habits!! The heating sysyem and bathroom must be due an upgrade although this may be adaquate in a 2* hotel.
We were close to the city. The staff was really kind and the most important they accept animals at the hotel:)))))
Very nice people. They were really helpfull. It's not a big room but that was not important for us. the services also very good. nice cleaned rooms! No
Very nice personnel, good localization and reasonable price. The only small inconvenience was the room size.. a bit too small .. the rest was really OK and I can recommend this place for low budget travellers.
The room was very nice and the staff was friendly. Facilities were in order. Breakfast could've been a little more varied.
It was good simple hotel. Staff were friendly and nice. Bathroom was surprisingly very small.
Clean and spacious rooms, very quiet location yet convenient for the town centre and lake. There was no fresh fruit or cereals for breakfast.
Good welcome from Monsieur when we arrived, with good information about facilities. Lovely decor - modern combined with traditional furnishings. Good on the eye. Lovely sunny breakfast room. None
No frills bed and breakfast hotel. Room comfortable, simply furnished and decorated (grey one in pictures). Hotel is not far from the lake or the town centre offering plenty of places to eat out. Pleasant outside pool. Good breakfast. Friendly staff. Free motorcycle parking offered in hotel garage.
comfortable but not luxury, nice breakfast in cosy atmosphere, great service from the owner and his wife. Familyfriendly, homely feeling,fireplace was lit every afternoon. many stairs without an elevator, very small shower
Very helpful manager. Excellent rooms, reception area and breakfast room. Good heating and proximity to the lake. Highly recommend this hotel
Super Service :) The family-room was nicely furnished, the pool was warmed and the owners did their very best. Free parking and good location. At least worth off money. Breakfast from the skandinavian point of view was pour or less - as it usually in France is.
The location and the rooms the help from the stuff and the breakfast , as was more that poor for the price. Maybe because the language.
Clean, comfortable room. Nicely furnished. Friendly and efficient staff.
Staff were without exception excellent and the dinner we had was both very good and very good value
Situation is very good because at walking distance of the center of Gerardmer. Good value for your money.
good room. very conveniant. quiet you need french
Great value for money! Great Breakfast!!!!!!!!!!!!!!!!!
very good food / value for money at restaurant
cleanliness of hotel service in restaurant
hotel is located on a noisy street. not what you expect in a holiday (mountain) resort.
Excellent food and staff.
Very enjoyable surroundings, very nice pool, much above the usual hotel standard, good food Price for the 4 person room much too expensive, service at the restaurant a bit slow, especially with young childfre
Very comfortable room and excellent restaurant We found it difficult to find
The restaurant is superb! We expected the reception staff to speak English!
Swimming pool and garden are great, especially with children. Although practical with children, the apartments definitely need renovation, in particular carpets should be replaced.
this is a delightful hotel with all good services and an amazing restaurant, not to miss, truly amazing restaurant!!!
The unit we received was very spacious and had a small kitchen and dining area. The area were the hotel is located is very beautifull. We parked our car just outside the hotel and only had to walk a few steps to it. This is convinient when there is so much snow on the ground. once in the room we realized there were no towels, no soap or shampoo, and no toilet paper. We went to ask the front desk for these things and they were promptly given to us.
Internet connection was not available
Good restaurant, large bedroom for a reasonable price, very quiet room ideal to rest.
Good value family room, dinner and breakfast were both excellent. Very big pool. First impressions weren't great - the next door property is very run down, the hotel is a bit scruffy but lots of refurbishment in progress. No shower in the room.
Nice room Wifi connection was very poor. only able to connect in hotel lobby
Good setting close to the lake and a quiet setting with a balcony enabling us to use the evening sun for drinks. The bathroom and toilet could do with updating.
The restaurants are both very good they each have their own charm. If you want it more casual lunch or dinner cheaper too the "Toit du Lac" is perfect for you, if you want a gourmet dinner then the "Côté Lac" is the one for you. The service and staff are very friendly and love to do their jobs, both restaurants serve excellent foods and beverages I travel in a wheelchair and booked by E-Mail directly at the Hotel with the same room rate booking.com had given me their "Accessible" room. The room has a very spacious bathroom, but then the "spaciousness" is over the bedroom is really tiny and to turn the weehlchair around I had to use the little entry hall!?! There is no fridge in the room, the television set was basically falling off the wall! During all of our stay the elevator smelled really sour, due to the spa being on the first floor, and even after complaining several times, even to the director the situation did not change, thank goodness I could keep my breath long enough between stops
Friendly and helpful hotel staff, super cuisine, and very comfortable room.
The location overlooking the lake was good. The terrace and lounge areas were very well done, comfortable with a great view. The buffet breakfast was overpriced at 20 Euro per person. We would not expect a luxury hotel to run out of bread at breakfast. Only 3 or 4 tables were taken at breakfast and food was not replenished as it ran out.
This hotel is very nice. The furnishing and decor is attractive. Mr. Valentin (proprietor) takes care of his guests and makes them feel very welcomed. We were there for the StrongmanRun, and he opened his kitchen for us on Sunday night (usually closed for dinner on Sunday). The meal was delicious, and he paired it with a wonderful wine...nice. Thank you, Mr. Valentin. The bed was too firm.
Execellent room, Correct service / price
Clean,Warm, Well located, Easy access, Good View of Pistes, Some road noise early am
The distance to the skislopes also the aera was very good.Food very very good!Good value for money Babychair was not safe and from (I think) 25 years ago.This they need to improve!We had a room with a double bed were my hysband could not sleep in because it was way too short or my husband is too tall.I think that they should put in all rooms bed with open ends.My sister and mother had those beds! We couldn't change with them because we were with 1 child and 1 baby.
extremely vriendly personel, clean room, pets more than welcome
Nice atmosphere, cuisine is very good You can hear the noise from the road.
A comfortable place to break a journey in a pleasant area. The breakfast was good. There weren't any really. The hotel is a reasonable walk from the centre.
Parking was avaliable next to hotel Cost too much comparing to what it offers. Products on the breakfast were old.
The room was spacious and clean, just what I expected for the price. The price displayed on booking.com was 50 euros for the single room, but I ended up paying 54 euros instead. When I told the receptionist about the discrepancy she said that 50 euros was the price to pay if dinner had been had at the hotel.It was not such a big difference, but the price was still different from the one mentioned in the reservation and I think it should be updated on booking.com
A very pleasant hotel. The owner was friendly (and spoke some English). The food was excellent. The room was nicely furnished and very comfortable. Breakfast at 8:30 - later than preferred. Quilt too small.
friendly and relaxed atmosphere, beautiful location.
Location is good, staff is very welcoming and we got a huge 4 persons room for only the 2 of us!! More windows : )
the location for a quite relaxing stay was ideal,ideal for hiking or sightseeing the area,very friendly owner who was more than helpfull
The silence... The location was very pleasant. The bed was too short; the lighting in the room was too little; there were no side-bed lamps; no hairdryer; based on other hotels I booked in this same vacation, the price was high.
Location excellent Host very friendly and helpful.Restaurant very good.
There was no sound proofing between the rooms so it was easy to be disturbed by the other rooms.
Friendly atmosphere, attentive staff at evening meal and breakfast. (Yes, as someone points out on your website, breakfast was just bread and jam - but that is what you get in France. Good coffee.) My partner (1m78/5foot 10 inches tall) thought bed a bit on the short side as his feet touched the foot board.
friendly atmosphere, peaceful location .. very relaxing
Close to La Bresse Hohneck Ski area, I would most definately stay again.
The location is very nice and the rooms were swish & in good condition, but small. Food for two adults could easily cost more than the room rate for a night. They charge additionally for everything including Breakfast and access to the Sauna and Spa. The staff were inconsistent with some very nice and some very angry people.
Beautifully stylish hotel in a beautiful setting. The staff ware very friendly and helpful. The restaurant was very good and the bar was very nice. The fitness was brand new and the swimming pool was nice. A refreshing place in the Vosges. At our stay, the spa was malfunctioning and wifi was in repair.