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Poor service for 5 star.
cuisine, cost effectiveness,clear beach, good services Though according to conditions of booking prepayment should not be taken, I was charged at the moment of booking a hotel; the hotel is very old, many things in the room are broken and it is impossible to improve them ( f.ex. bathroom equiment)
I loved it!
Hotel has really excellent seaside location with true sandy beach. The strong point is for sure very good, helpfull staff. The quality of restaurants is not 5 stars
It has a very chilled out, friendly and relaxed atmosphere. I liked the fact you don't have to dress up while in the hotel...you can go from your room to the pool or beach and back in your swimmers!! It's a nice easy walk to the night life and restaurants of Ayia Napa. The beach is great. Although its beautifully clean and the rooms are bright, breezy and well appointed, it's quite an and old hotel and shows it's age in some areas. It's not 5 star compared to international stantard but charges as such.
the beach and the sea. cleaning the room more efficient (there were ants and bugs in the bathroom) and changing the air-conditioning system -in my room (110) I felt daily smell from the kitchen
Excellent location on the seaside, clean and spacious rooms and hotel territory, good sandy beach and large swimming pool. Hotel's equipment (e.g. key-opened safe locker, hairdryer) and furniture are in not excellent condition, food in the restaurants is good, but not delicious.
perfect beach; not far from city center (max 15 min); shopping/ touristic area starts just outside the hotel; good restaurants
The Grecian Bay has all the facilities you could need for a nice holiday, in a very good location. The food is one of the restaurants was of a very low standard and there was drilling outside our bedroom early in the morning which was really loud and annoying!
The smile of the cleaners Yes. 1. Required reservation for swimming pool. 2. Charged 10.7 euro per day for the breakfast of a 2 year old boy. 3. Whereas on your page it os stated check out time 12:00 - 15:00 they demanded check out at 12:00 sharp claiming that it is subject to availability. Subject to availability is not stated on your web page. 3. Poor selection for breakfast. Poorer than 4 and even 3 star hotels we have stayed in spain, poland, brussels etc
The pool and access to the beach was great. Lovely beach. The food was not great. The beds were extremely hard and uncomfortable. You had to pay 2€ each day to use the minibar and to use the safe you had to pay 3€ per. day + deposit on 10€! No ATM machines nearby. 15-20 minutes walk in to Protaras City center.
exelent location,great view,cofortable rooms
It was a family hotel therefore many children were making noise..there was no shampoo or soap in bathrooms. This never happened to me in other three star hotel.
Good basic hotel giving the service we expected in a nice quet location walking distance to main restraunt area Would have liked more food choise on the buffet
Next to a nice beach. Loud music from hotel entertainment programmes until mid night
Rooms pretty old, need renovation. Poor facilities. In general doesn't look like a 4* hotel.
The cleanliness of the hotel They need to upgrade their rooms
Very helpful staff. Very nice view from the balcony. Quiet hotel. The breakfast was not much to brag about. The beach is small and there are a lot of rocks in the water. However, it is close to everything else, so we went to Nissi beach in Agia Napa for the day, and that was brilliant. I would recommend it - especially if you have a car.
view, front desk terrible service ,lounge do not know how to make drinks
The Location The allocation of sunbeds , should put a large reserved sign on them
Excellent hotel, staff, and location. Reception is veeery good
How relaxing and comfortable the hotel is. Also like all the improvements since we were married there last year, such as the improved superior rooms, the poolside furniture and set up. It would be nice if it were cheaper to stop there per nite and if the bar costs were cheaper.
The location.It is by the beach,close to restaurants,bars and shops.It is a bid noisy though if you choose a mountain view room. They don't allow the use of the swiming pool after 7p.m which we found a bid upseting because was still very hot to do anything else.
The location was perfect. You could sit by the pool, and swim in the clear blue sea, which was amazing. The hotel was clean and fresh looking. Very modern and appeals on this basis. The breakfasts were good. The Guru bar was nice, very romantic. Not cheap either for the accomodation or any extras (drinks etc). The hotel staff weren't particularly friendly or attentive. The rooms (we had a standard sea view room) aren't spacious by any means (especially the bathrooms). Not a big deal but people should be aware of it,
al a carte menu excellent and attention to us cannot be faulted. have recommended your hotel already.
One of the best locations in Protaras. The photos show the new renovated lobby and suits, while the usual rooms are not renovated.
Calm relaxing pleasant good standards and nice breakfast, beach very close buy, very clean and very very comfortable beds
Beach, jet ski, friendly and helpful personnel Bathroom very old and not maintained, light of letters of the hotel name were broken; in general this hotel does not suit a 5 star (have seen lot of hotels)
My workshop was in the same hotel
Pool and beach are very good very old for a 5 star hotel with poor maintenance
The size of the hotel was big and the room also very spacious! Some of the personel was very friendly and try to be helpful. Breakfast also good, not great! The porters never helped with suitcases! The most peronel are foreigners speaking differnet languages making it impossible to comunicate. Cleanningnes was not good, and anything had to do with food In the room, at the pool or at the restaurant not good at all! Finaly I got sick and they didnt have one pill for the fever or the stomach pain..
Larnaca does not have any business hotel, and after several other trials, this hotel turned the best of the league of resorts in term of comfort. Room is large, bed is comfortable. And time permitting, pool is very nice and the sea clean and warm for a nice early morning swim. Breakfast, included, is large and varied but very industrial and tastes nothing. Next time I shall bring my own honey. Fruit juice is diluted concentrate from a machine. Although the room was renovated, this remains a basic sea resort so do not expect for something cozy.
rooms are not as modern as expected
Near Beach. Do not think it should be 5star, not comparable with other 5 star hotels.
Excellent service and very high quality of food. The only problem of this hotel is location: extremely far from all.That's an excellent hotel but if you don't have a car or a motorbike, be aware that you have to wait for a taxi (outside the hotel is nobody's land).
Close proximity to the beach, the beachside catering and the friendly and attentive staff Key cards not working properly
Staff were very helpful especially since my booking was lost and they had to find me a room at 5 A.M. when I arrived and was suffering a sense of humour failure, nfortunately the reversing truck alarms at 7.30 A.M. didn't help my frame of mind. Hotel is generally "tired", carpeting to the rooms was very dirty, and some time since the rooms were refurbished.
Stunning location on the beach, excellent facilities, and friendly staff.
The location was good as well as the pool and terrace area were great. The staff were also helpful when asked. The hotel does not reflect the 5* category. The quality of the funiture in guest rooms, furnishings and the general decor of the hotel is old and outdated. One would expect more quality design in a 5* hotel. Though the General Manager who is a professional person explained that the hotel's refurbishment is based on customer wants and demands.
free WiFi in lobby, breakfast not to charge for WiFi in rooms, indoor swimming pool
The hotel staff was amazingly kind and polite all the time! Also the hotel manager upgraded our room free of charge.
Location was very good and we were attending a wedding at the hotel. The staff at reception were extremely helpful and professional. The porter was very helpful and very willing to assist us. Cleaning staff were quiet rude at time of check out.
I liked the fact that the hotel was so close to the wonderful beach. The hotel staff was excellent. The breakfast was wonderful, many things to choose from. Clean and tidy. The room was big enough. There was a water leak in the bathroom. We had asked for maintenance which was sent immediately. We had left the room while they were fixing it. When we got back the bathroom was dirty, obviously because of the maintenance and the problem was not fixed! We kept quiet about it because we didn't want to ruin our vacation. The pool was tiny for 5 star hotel but we didn't mind, we had the beach!
The receptionist (whose name I have forgotten unfortunately) was a most helpful woman who arranged for our transport to Larnaca after our shuttle to Larnaca failed to come.
The personnel was very pleasant, kind, always with a smile on their face, ready to help you. We leave it on everyone’s judgment to decide if this is a 5 star hotel! Mislead by the average total grade of the hotel. Compared to the Four Seasons Hotel in Lemesos, & other 5 star hotels this should maximum have 3 stars. Strongly not recommended for a stay due to the following: 1) Waiting every morning for apprx. 20 minutes to find seat for breakfast 2) The swimming pool(only some meters long) is suitable for a small apartment complex 3) Broken lift 4) Expensive, E.G. a bottle of water 500ml costs €4,5 while at the same time a supermarket near sells 12 500ml bottles for €3,5 only! 5) Hotel internal areas are small 6) Difficult to find dinner seat as well as sun bed during the day 7) Carrying your bags from underg. parking only by stairs
The staff were really friendly and helpful from befor I arrived and even after I had checked out
the serenity of the sight no, everything was OK
The chocolates they had in the rooms for the christmas day . we paid for a side sea view room and we have placed in an inland view room .Also the mini bar was empty , we had two single beds instead of a double .Also the hotel rooms need rennovation as it is quite old fashionable .
For swimmers and diners, excellant Health facilities very good Access to beach by cliff walk caused me cocern for less active people provision of a small library / dvd collection for the non swimmers or people not trying to get a tan Many tourists take advantage of the excellant Hotel, but a more relaxed mid range priced restaurant, to encourage people to do everything on site. Provision of public phones
A bunch of waiters just standing and not doing anything!! Every time we ate at the hotel our plates would just sit there for a long time. Tihe sides of the pool were very dirty (plastic cups, bottles, straws etc...) Also, there is an underground club that is owned by the hotel in which people are partying until the early hours. We could not sleep we could hear the bass of the music and finally a big fist fight broke out at 6 in the morning. It was horrible. It should have been a three star hotel not a five star!
outside the hotel especially the view for 5 star hotel is poor
fantastic place for swimming,extraordinary clear water with turtles and lots of fish. Beautiful ,quiet and confortable. nothing
A very friendly and serviceminded stff Better speed on Internet connection (wi-fi)
Nice pool and see view. In the middle of nowhere 40 minutes from Larnaca and 20 minutes from Agia Napa. Continuous plurping sound of the pool even in night time. Obviously old hotel with old rooms, and small old-style elevators. No pay TV. On the pictures looks better. Run down taxis serving the hotel.
I loved the amazing cafe/bar called Cliff bar with a view of the Bay and great cocktails, the Japanese restaurant on the 4th floor with a view of the bay and very nice dishes and the underground club that fits up to 1000 guests and stays open until morning hours. THere is also a small shop that sells summer clothing and accesories at very good prices!!
the views from the hotel were breathtaking, with a beautiful bay below to spend your day at the beach. It's well worth a visit again as the surroundings of the hotel eg the cliff bar, the pool area were idillic.
Everything was ok Not really
I think if you have small kids and don't want to leave the pool area, the place is ideal. There were decent restaurants within walking distance. The child's playground area looked nice. I found the beach in the area was not so nice, and not as good as the one in Ayia Napa, which is not convenient to get to by bus. Renting a car may have helped. I would have liked nightlife options in the area.
I Work and Travel around the Globe. Doing this I expierenced many Hotels. The Lordes Beach Hotel has a wonder Clean establishment on the Beach. It it close enough to Larnaca for shopping and nsight seeing. It is a thirty minute drive to Iaya Nappa (SP) for a perfect Day Trip. The Staff understands the Hotel Gusets and are very Friendly. Great Hotel! The Cleanliness, The Staff, The Hotel Cocktail Bar/Lounge with entertainment. I cannot say enough about how Great the Staff treated me.
The availability of the staff I was satisfied of the service
The staff was very helpful and gentle. Every room has to have its own ambrella booked for all days.
I really liked staying in this hotel. I liked the atmosphere,its location and its beach. Our mini lux was very good for our honeymoon
In our one night stay we were impressed by the professionalism of the staff and the quality of the breakfast. Surroundings and garden areas in very good order and well maintained. N/A
room tidy although cramped with 3rd bed but as it was free of charge very good value, facilities good, pools good, the staff were attentive drinks and food were extremely expensive is the only minus point, sun loungers always taken by 7am and guests would not use them till 10 or 11am sometimes later, which seems to be the case in all hotels, although the last hotel we stayed at in Lanzarote staff would remove towels from sun longers early in the mornings if the guests did not use immediately. another english tv channel would be useful
The excellent daily continental breakfast and selection of food items no.
location ideal base for exploring area not enough toilets near to pools/bars etc
facilities, breakfast was excellent, beach was quite nice cleaning start at 8 am... breakfast ended sharply 10 am, these days are building activities next to the hotel - noisy
Breakfast was excellent with a wide range of choices. The bar and the terrace were also very nice. The beds are not at all comfortable...they were actually one of the worst beds I ever slept in. Even though the terrace was very nice the music was annoying - British cheesy pop.
Swimming Sunbaking and Relaxing
Relaxing atmosphere, very clean room. You can enjoy a sea view even in the shower! (transparent septum) Very good breakfast. Expensive internet in the room.
the design of the hotel the indoor´s swimingpool
Ambience of the hotel. Good pool area. Restaurant good.
Everything was great except the fact that you have to pay inorder to use a frisge service which I found rather ridiculous to tell the truth.Staff very nice reception too.I Also would like to thank Yiota for giving me relevant information about cyprus. Say hi to her please!!
very nice rooms
The Jacuzzi on the balcony As for a Family sweet the view must be better... the sea view was very narrow :)
Very friendly and helpful staff. Thank you Claudia for all your help! The seafront rooms face the main road and you can hear the traffic. We had to move to a quiet executive room to be able to sleep.
Located on the beach. Provides beach/pool towels No tea/coffee making facilities. Stupid and inconvenient beach towels changing system. To sum up - average beach hotel, not 5*, just 4* max.
Cleanliness, and friendly Staff no kettle in the room
No need to go anywhere. Food is great, the beach and swimming pools are on your doorstep and there is an on-site supermarket. No parking problems at all. No cash needed anywhere. Only negative was a hard mattress that made sleeping less comfortable
Family suites are nice and big, just what needed with 2 children. Loved the pools and all outdoor environment. Breakfast was rich. Most important the kids loved it as it had good facilities for them.
The pool area is amazing for relaxing, sunbathing and swimming. WiFi was so expensive and was not available in the rooms.
The sports facilities, level of comfort and interior decor, other guests that I met The quality of the in-room computer wifi system could have been better.
Good facilities, spacious pool complex and situated on beach. Staff very helpful. Easy walk to bars and restaurants but allow around 25-30 mins for central area. This is a large hotel catering for package tours though the scale of the place copes with the numbers. The in-house entertainment can be off-putting. Breakfast is a crowded event. Difficult to attract attention for coffee. General breakfast experience was poor.
That they were a lot of scheduled events, especially for kids I had to make a huge distance to go from the one side of the rooms to the other
breakfast was good. pools environment was good.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx pools were not so clean. Entertainment very minor at the hotel day and night. restaurants not so active...At check in, they had us prepay the full amount of the stay. We had to leave 1 day earlier for emergency and they refused to refund...televisions are still old fashioned although this is supposed to be a 5 stars...
We loved how the hotel was right on the beach. We simply alternated between swimming in one of the hotels pools or alternatively at Nissi beach in the beautiful Mediterranean sea. Did not expect to have to pay extra for the use of the safe. TV channels were slightly limited. No Tea or coffee making facilities in the room.
non easy to find and not well sign posted from main road
The location is good, the Staff was ok,equipment of the room is completely suitable for a 2 star hotel. The breakfast was very, very poor. It would have been nice minimum a few fruits or vegetables. But nothing. There isn't refrigerator in the room and that would be necessary in this area..
With a perfect location by the lanarca international airport, the hotel incredibily offered the most vast room and furniture equipment I had in my tour of multiple cyprus hotels with 4 stars
No hot water from 11pm to 6am when checked out
Everything was clean. The receptionist should try to offer day trip offers and also where would a good place be to eat or to visit. The breakfast could use some more options.
service was excellent
Convenient for the airport. Swimming pool looked very attractive. Breakfast was adequate. There was a lot of noise outside the hotel during the night.
nothing exept it was close to the airport never come again to this dirty hotel
near to airport inferior bathroom, breakfast poor: perhaps this reflects the price.
Very helpful staff at reception. Good cable TV selection. Wi-fi connected in room, but better in lobby or on balcony. Close to airport with good bus connection. Nice Pool. Good Value overall. Very basic breakfast with boiled eggs, toast, juice and coffee/tea. About 20-30 minute walk to town where there are the most shops, restaurants, bars.
Good value for the price.
nice pool, nice garden, nice rooms. There is no coffee, tee in the room! The towels is not so clean and smells bad. Very small balcony. Breakfast was poor.
THe area is very green, nice park around, homely atmosphere
The environment is great, the hotel is clean and well organised. Great breakfast with a wide variety, friendly staff. Airconditioning is inadequate especially when very hot outside and matresses need to be changed.
Staff were very friendly and spoke good english. Rooms were well arranged and clean. Good choice of food from the breakfast buffet.
It was very close to the beach A deposit is needed for the TV remote control
nothing pool was dirty, no air condition in rooms, rooms were dirty
we both thoroughly enjoyed our stay at mon-repos . the complex was very pleasant ,not too big , nice quiet location ,the apartment was very clean and spacious . all other parts of the complex were also clean and well maintained . both the manager and staff were very friendly and most helpfull !
i liked rico he was verry kind no one cleans the rooms and u shuld put shampoo in zi bathroom
Only stayed one night so hard to tell.
Very nice hotel.
quite, facilities for self-service, close to the sea, pleasant atmosphere no
Quiet location, spacious rooms, hotel staff, swimming pool, in other words everything... The solar heating system was not always on queue
It was quite and private and away from the the hussle and bustle of Ayni Napa.And some lovely beaches and restaurants nearby. No
Cleanliness and good pricing
The smallness of the place, and the safety for children to roam about and have a good time safely. Excellent restaurant, lovely swimming pool Inadequate air conditioning in bedroom; no 'information sheet' in apartment; inadequate supplies for handling hot pots, or drying dishes etc. Hot water unreliable
Pool!!!!! Excellent! Everything was great!
We absolutely loved the hotel, the staff was so friendly and the hotel itself was perfect. Nice rooms, beautiful swimmingpool and enough restaurants to choose from. Would definitely come back again.
The staff was nice. The room was clean and comfortable but not outstanding as one could await for a room that is supposed to be superior ( high season : 200 E per night says a memo in the room ). The breakfast is fair very english oriented. small things not really annoying but funny : You have to pay on arrival. A first for me. You have to pay for the safe in the room. The linen are changed only 2 to 3 times per week by regulation. Not that I would have them changed everyday, but I may have to for some reason. And I do not like not to have the choice to keep them or not.Interrestingly also, this remark that you cannot take away food from the breakfast buffet, or you have to pay for it. Never seen that in my life.What is more annoying if you want peace : I had a room with view on the swimming pool: from there you hear very well live concerts given at the pool. Again it is in town center in a very party oriented town ( peak season ). So you must know what you want.
Friendly Staff / Clean Room
Location, cleaniness, staff, gorgeous
Location Hotel was definitely not a 4 star. It was an old hotel that was only half refurbished. A 2 star hotel with a 4 star facade.
Outdoor pool is wonderfull and all ambient around it. Breakfast is also good,various food is offered and served. Nice bars and restorants of this hotel.Close to main street, situated just in Agia Napa city center.Parking is free. Standard rooms are 3star rooms, everything is limited....only 8 TV channels, what is really poor...if you can, better choose for superior rooms. Famous Nissi beach is not reachable by walking only by car, and public beach is 7-10 minutes by walk and is not really good. Local Church bells are ringing 07:30 in the morning so if you are not good sleeper this time will be your wakeing up time. Reception did not want to borrow us eletricity plug converotr, they sent us to local shop to buy it.
excellent staff,very friendly.great facilities and excellent food.We ate dinner both nights. Noise from front of hotel after midnight.Cost of internet which did not work properly anyway.Most cafes give free access for the price of a coffee.Our party of six spent hundreds of euros and then 8euros for internet-wake up to the real world.
near the night life and beach the air condition in reception and breakfast.the behaviour of the staff
the luxury of the hotel and the facilities that offer together with the relaxing environment is a pleasant for any visitor there.Also the price was excellent. the only small dis-advantage was the cypru's stations on tv.Only 2 stations were visible.
Hotel is very nice situated at the beach. Very nice big terrace open to sea where you can enjoy your breakfast, all is easy for access.Good recreation program, table tenis, boching at the beach, volleyball at the beach..Open restaurant is very nice and prices of snakes are afforadable. Hotel is 5 minutes drive from Agia Napa city centre, so around 4km, and it is at ideally quite position for resting. Very nice sandy beach just at the front of the hotel. WI-FI internet is free and access is everywhere in hotel. Gym and indoor pool are just giving a good picture of this 4 star hotel. Special programs for guests in the evening hours with music and tombola, as well as good program for children. Rooms are speciuos and good, quite large. First nice we were sent to hotel near by as our hotel was completely full. Umbrellas and beds at the beach you must pay for it.
great seaside location, nice sandy beach, kind and polite staff, clean rooms, well-organized animation programs (although we were not particpate in it)...Breakfast menu was also.o.k.. So, it was a pleasant (but unfortunately short) stay over there on a good - low-season - price level. We will come back, for sure. nothing special, only to pay for the sunbeds and umbrellas or the night porter with dandruff...
The location of the hotel
the open veranda/pool bar/breakfast area and its location on the golden sand beach.
A perfect location, relevant equipment, plenty of room, vast & comfortable with careness services at the wonderful beach.