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the food was exceptionnally tasteless. Note that I did not order diet or detox food. I mean the regular menu. I was amazed to find canned arthichokes on my plate in a country where you have them fresh at this time of year.
The facilities were excellent, the outdoor pool was in a lovely location by the lake - the spa and different relaxation rooms are unique to this location. The buffet dinner was expensive and not that great, in general the food could be improved - unfortunately the fine dining restaurant wasn't open.
Very lexury and comfort hotel it is very nice for relaxing
very nice hotel, nice luxury design. they have alot of water activities. the room was not ready when we arrived.
High Quality Spa Facilities Nil.
the interior design of the hotel and the gardens .i also like spa facilities especially for children.the food range was excellent and the room was good in size , clean and of modern furniture.our stay was enjoyable. we couldnt enjoy the spa facilities as there was no privacy ,special timing or section for only women especialy for the indoor swimming pool .
Everything was excelent except most of the hoteel staff were not friendly and they don't speak English. Most of the hotel staff were not kind except one lady called Sema she was wonderful in dealing with the gusts.I also had an issue with the AC in the room and I called them 5 times but with no efforts they just sent a technician and the did not fix it or even move me to other room. I would recomend the other hotel located by the lake where I moved to directly after I spent only one night in Gural hotel.
Quality of food. Staff helpful though not all could manage English (but I don't speak Turkish). The air conditioning wwas totally inadequate. Therefore had to have balcony door open at night.- andf hence noisy. TV was very limited for business travellor fortunately I bough severtal DVDs with me.
facilities and location
the quiet atmosphere was nice the foo was amasing sitting out side with the nice whether the pellows are old so the bed it was not comfortable
has an excellent fitness center no coffee maker in the room, no international TV channels
I did like the view and the wether it was showering most of the time and we were above the clouds on top of the mountain, it was so green. the only thing i didn't like is that the hotel is far from any city it was about 30KM to ezmit which is the closest city.
It is excellent place to relax and enjoy the nature.
Location very good , beautiful views out there , i like the swimming pool , sauna , Turkish Hammam . the transport from the train station to the hotel bit expensive , the hotel suppose to offer free shuttle service .
Nice facilities, and hospitality of resturant managers Receptionist who cannot speak English. Payment was already made when checking out through the credit card even when I needed to pay in cash.
Excellent value for money, very clean, friendly staff and secured parking no comments
nice rooms , comfy very poor breakfast and its doesn't change