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The staff was excellent. They were helpful and very friendly. The restaurant was great. It is close to the airport. I have recommended the hotel to friends that are planning trips to Santiago. My trip was over to quickly. I look forward to my return. I did inquire about a hotel reward program. The staff said there wasn't one. He may have been unaware of the program.
I enjoy the service and the bed was comfortable
Club level breakfast and snack Check in staff downstairs was rude. Gym is old and broken. Hot tub is not hot. Pool is not heated. Would not even go into the restaurant. Was there a disco there? Overpriced for Santiago
The casino Not good at all.
Lo único bueno que tiene es que está en El Centro de la ciudad y bien ubicado Las habitaciones no están preparadas para que el ruido de afuera no entre, por lo cual con el cacino de al lado no puedes dormir bien. Por otro lado, las habitaciones huelen a baño sucio y en vez de cambiártelas mandan a poner ambientadores de olor.
the servise was good, parking, key to room had to re-new every day
It was convenient to get to from the Autopista. Good water pressure in the showers. The mangu was delicious at the continental breakfast. The front desk staff and the door men were very helpful. The rooms were pretty dated and a little dreary. It's not that peaceful of a stay as the casino and it's bars/clubs are right below. There was some obvious prostitution happening in and around the hotel. One of the male waitstaff made a very inappropriate come-on to my friend, that really made her feel incredibly uncomfortable. Location is not really near good Dominican food or local spots.
Friendly staff and accommodating. I like to stay there when I am in Santiago. I will stay again. hot water was sparse,
First of all, I like the bed's comfort, and then the customer service staff. I don't like the location. It's a little bit noisy.....
The staff was wonderful, and the facility was clean and comfortable. No complaints. I would have liked a pool and more dining options, but for the price, it was a great deal!
Very cute, comfortable, and safe place for a solo female traveler. Definitely take the recommendations for the taxi there because I got ripped off by someone who did not know where the place was, so have the owner set up a taxi for you. The owner is very friendly, helpful, and accommodating. I also loved the room. The bed was big and comfortable, and the TV was huge, and the bathroom adequate as well with hot water in the shower. The AC and fan worked fine to cool the room. The restaurant was very quaint and convenient, and the food very good! There is also a natural foods/vegetarian restaurant across the street which I wanted to check out but they did not take cards. I loved it and would stay there again if I am ever back in Santiago.
The comfort, the price was decent, the workers were very nice and curteous. I would def book there again. Internet very spotty. Only worked near room door and in hallway. I was on the third floor. Internet needs stronger signal.
Clean, comfortable room, helpful staff. Minibar prices not too exaggerated, about what you might pay if you were out at a bar. WiFi was not great, but worked.
From the time that i exited the hired taxi i was impressed with it's location, it's staff, and it's facilities. The location of the hotel was close to grocery stores and everthing else that anyone could appreciate. The staff was very professional and accomodating. Although the hotel was not newly erected, one could tell that they take a lot of pride into maintaining it.