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the staff were extremely friendly and helpful. The location was beautiful. The room was comfortable and well appointed. Another option for dining would be nice as well as a place to get snacks after hours.
we were only there for a very short night stay, so can not realistically comment.
Absolutely everything, the hotel staff were friendly, helpful, polite. The hotel itself is fantastic, the stay not long enough!!
Staff were enthusiastic to help make our stay enjoyable New Hotel with a few teething problems, when all problems sorted out, this is a good hotel and I will definitely return The large ugly picture of a cow on bedroom wall (we covered this with a large bath towel) The safe was not secured to the wall (I could have carried this under my arm) For those that like bathroom privacy, the bathroom window into the bedroom may not be your thing Small wardrobe space to hang clothes for two people
The hotel & rooms were beautiful. The pool was nice & clean. The location was lovely. I was not able to benefit fully from the use of the pool with my children due to time restrictions. I did not find the staff easy to talk to. The childrens menu for my stay was not available. I had a leaking tap in my room. I did not think paying an extra £40 for the tea/coffee & toiletries package was worthwhile.
Nice new stylish rooms, decent food Noise on Saturday night until 1am - avoid staying on Saturdays due to wedding receptions.
Everything it was wonderful could not fault it.
The staff were very friendly and welcoming. The hotel was up market & stylish. You could have walked about in designer, formal or leisure wear and no-one would have batted an eye. 100% for cleanliness. The food was excellent and catered for all tastes.
Helpfulness and friendliness of staff of the staff I did not like the way the gentleman in the restaurant (we assumed the manager) barged in front of me to reprimand the duty hostess. We had observed her for at least 30 minutes and had commented to each other on the excellent job she was doing as the restaurant was becoming busier. Disappointed the cleaner was in our room as we returned from breakfast.
The setting was beautiful and I really liked the gym. The staff were all very friendly and the room was comfortable and well-designed. Thought it was very cheeky that you added £24 for breakfast that I didn't eat be 'default'. The reason I specifically took a room without breakfast is because I was going out for a meal with family nearby. Also it was very hard to reach reception by telephone - once I waited a full ten minutes.
The room and all its facilities. The cleanliness, design and layout, the whole place was beautiful We felt that the staff were rushing us to have our meal to get cleaned up and the bar closed early at 10.50 without any notice. The menu was fabulous and we just wanted to enjoy it.
the room was beautiful and spacious on two floors.. It was a clean modern design which was highly stylish yet with an air of country comfort. The breakfast was served in the pub which was a really quaint traditional country inn. The receptionist stayed up until 2.30 to greet us as our plane was delayed. She was delightful.
There are like individual little houses with private parking just in front of your room door. So you have to carry your luggage about 3 yards... I had to leave hotel at 5am. I didint have to waste my time checking out: just left the card in the room, in the car outside the door and gone. Interior is stylish, beautiful cosy bar in front. Staff is very helpful and friendly.
Modern, comfortable food. Very good, well above average pub grub. Charming, helpful staff Lack of working telephone in room - but staff let me use their phone in bar, with no charge
Large, modern room. Beautifully finished. Simple and stylish. Spotlessly clean. Quiet. Large en-suite with amazing water pressure in a full-size shower. Lighting a little too subdued if you needed to work.
Handy location for sightseeing around Somerset Over priced for a basic room without breakfast.
Excellent room and location. No hot water in the shower
Lovely room - spacious modern and clean Day we stayed was unseasonally cold - would have been good if heating in room had been turned on when the room was made up as the room wasnt even warm until the middle of the night due to the high ceiling :-(
The food was excellent and the staff were helpful at every turn You would probably need a car to stay here as Taxi's have to come from Bristol
An excellent service, with first class accommodation and good food No
Ease of booking in. The receptionist was very pleasant. the hotel was ideally situated for our needs. The room was very hot despite the radiator not being on.
it had a nice veiw over looking wales
The lovely situation, the charm of the old building....
Large family room with a seven foot king size bed and a single divan. Freeview tv and free car parking. Hot drink facilities. Great view across the Severn estuary to Wales. Selef service hot breakfast in pleasant surroundings. Carpet well worn and badly fitted around bathroom door. Lack of double glazing means not eco-friendly on a very cold night, but room heated ok.
The staff were welcoming and friendly, the rooms very spacious and service in the dining room good. Food varied and mostly very good The bar was not as comfortable as the lounge. .
Thew food was excellent both breakfast and evening meal. The toilet did not flush the toiloet paper away.
Staff all fine - good service in Restaurant. Room 204 - Bathroom completely out of date - shower useless - difficult to flush toilet Towel rail loose - needs a complete overhaul and a good clean
friendly staff and helpfull room very small ( in roof ). bed very uncomfortable.
Staff were very helpful and prompt delivery of room service. The location and view. Small double bed which was not comfortable and clearly the mattress needs replacing
the room was lovely and big, lovely view ov the sea, the bathroom was a decent size
Room was gorgeous, quick and easy check in and out, car parking cheaper for hotel guests No fridge space for own goods eg water, our view wasn't great, hard to work out restaurant/ room service.
Angelina's restaurant very good food,close to many areas to visit,easy to find, fishing lake Ramps high to drive over in a sports car!, We were going to an mg rally.
The chalet was very comfortable and roomy. It was very well equipped. Had everything a family would need. Home from home. The site was very clean and staff helpful. There was no public phone box on site.
Room was clean, although other people said theirs wasn'T. Breakfast was good. Staff seemed to feel put out that they had to serve us, dinner in the on site restaurant was awful.
Good accommdation and facilities. Rooms were spacious and warm. Left to own devices and can come and go as you please. Would be advantageous if checkout time was a little later ie 12pm instead of 10am
Roomy,airy comfortable accommodation. No spare socket to charge a mobile phone or to have a shave. Shower facilities require upgrading
The Warrens fitted our particular needs for this trip. Appreciated the ability to park outside the room. We would have liked darker curtains or black out curtains in a white material as the room was too light all night.
Clean and bright. Cheap and cheerful. Excellent bathroom facilities. Not enough towels. Only one electrical socket which was used for the tv. Had to unplug to use for mobile phone, hairdryer etc
frendly, enjoyed breakfast and a very nice evening meal will go again
warm rooms hot water basic but very good value for money