Overview

Best Western Burn Hall Hotel
Top Romantic Hotel

Tollerton Road, York, YO61 1JB, United Kingdom
+44 134 782 5400

$58+

Overall guest ratings

8.0/10 Good
Based on 1,352 reviews

Review highlights

  • 9.1
  • 8.8
  • 7.8
  • 5.6

Good to know

  • Very quiet
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    The Best Western Burn Hall Hotel in York is packed full of personality and countryside character! We offer fine food, comfortable accommodation and a can-do approach to customer service, which all combine to make our hotel as inviting as its stunning setting! Nestled in the heart of North Yorkshire, the Best Western Burn Hall Hotel offers the best of both worlds, secluded enough to offer tranquility and relaxation yet close enough to the county's must-visit towns, villages and cities to give you easy access to the shops, cultural hot spots and tourist sites that keep people coming back for more every year! Enjoy your stay.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Business center
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,352 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      8.3 "83% found the restaurant service to be one of the best."
      7.5 "Housekeeping was great, according to 75%."
    • 8.8 "Location is great."
      8.5 "85% liked the proximity to sightseeing."
    • 7.8 "Good amenities."
      10.0 "100% found the grounds to be nice."
    • 7.5 "Good breakfast."
    • 5.9 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.6 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 5.0 "Rooms are ok."
      4.6 "54% didn't like the uncomfortable beds."
      4.5 "55% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.5 "75% had problems with the shower."
      0.7 "For 93%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
      4.4 "56% found problems with the furniture."
      4.5 "Air conditioning was criticized by 55%."
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    Overall Rating

    8.0 Good
    Based on 1,041 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.4 "84% found the restaurant service to be one of the best."
      7.2 "Housekeeping was great, according to 72%."
    • 8.5 "Location is great."
      8.1 "81% liked the proximity to sightseeing."
    • 8.0 "Breakfast is good."
    • 5.8 "Internet is average."
    • 5.6 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      5.1 "Only 51% thought the air conditioning was adequate."
    • 4.9 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      4.4 "56% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.9 "51% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      2.3 "77% had problems with the shower."
      2.8 "72% said the bathroom was dirty."

    Overall Rating

    8.0 Good
    Based on 175 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.3 "83% found the restaurant service to be one of the best."
    • 8.9 "Location is great."
    • 7.6 "Good amenities."
      10.0 "100% found the grounds to be nice."
    • 7.2 "Good breakfast."
    • 5.3 "Rooms are ok."
    • 5.0 "Average comfort."

    Overall Rating

    7.6 Good
    Based on 13 reviews
    • 8.8 "Great service."

    Overall Rating

    8.0 Good
    Based on 121 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.7 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.8 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      2.2 "78% had problems with the shower."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Very quiet"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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