We arrived by car. You can get to downtown Madrid by Metro in aprox. 50min. Good-value for 4* with breakfast. Breakfast isn't 4*, although it was adequate. We got a bit depressed, being in the uninteresting outskirts of Madrid.
Good price relation. The location e is in the middle of car shops.Breakfast is a little limited for a 4 star hotel
Very friendly staff. Excellent accommodations for a very good price. New hotel, very clean. I highly recommend it. Hard to find
The room was quite clean. This was specifically about the hotel itself but about the location. We booked this hotel as we were attending a wedding that was outside of Madrid. It took almost three hours by train from the airport and we only found our way around because my friend speaks the language.
the hotel staff was very friendly Maybe they should put something to have breakfast...
The room smelt of cigarette smoke
Conveiant location Small shower
own kitchen facilities restaurant pricy
Very nice kitchen - any dishes are given when you ask. Extremely helpful hotel staff. We had a very hard time finding it the first time - make sure you get an excellent map if unfamiliar with the area.
Everything was very good We found it very difficult to find as roads were not on our sat nav.
it was in the town centre and shops, cinema and swimming pool were all within walking distance. staff were friendly and helpful. it was quite a distance from parque warner where we were basing our holiday. taxi cost to the park varied between 20 and 35 euros. it is most unfortunate that there is not a taxi base in parla.
The price was absolutely great in compare with the level of hotel. We expected something nice but the reality was better than our expectation. In standart room we had living room and bedroom, bathroom was large and everything was very comfortable. Personal was very helpful. Breakfast was OK, nothing special. No
The staff was very friendly, efficient and helpful.The suite was very nice. The telephone in my room would not call out of the hotel. I reported it but it did not get repaired during my stay.
Location (near Warner Park) Front Office personel.
No noice, big room, big bad, big TV... No hot water (max 40C') No internet if you have no laptop.
No place to smoke Non smoking hotel
The bed was comfortable and the room well appointed. There was NO HOT WATER. It was tepid. Therefore we were unable to have a bath or a hot shower. After travelling we only want a HOT bath, a COMFORTABLE bed and a QUIET room. We were allocated another room BUT although the water in that room was warmer it was still NOT WARM ENOUGH for us to have a comfortable bath. An engineer was called out to no avail. Water was still cool in the morning!!
Surprised of poor breakfast quality (was in restaurant at 8:45!) practically nor more food and only one person to serve (no more clean dishes, only spanish speaking peronnel!!!) really deceived.Geeral confort: very good, big and clean rooms TV: have sone engish or french speaking channels Breakfast: more staff to help the only waiter and some english speaking one
nice suburb, shopping mall nearby, cosy comfortable rooms use of kitchenette cost EUR 30+ per day!!!! unbelievable. Parking and use of Wi-fi were expensive, too. Wi-fi not available in room, but in the corridors where there is little air condition.
the beds are huge and comfortable!!! no-one spoke english
We were travelling with our two dogs & found your hotel to be ideal. Your staff were extremely pleasant & helpful.We would certainly recommend it to our friends & would be very happy to stay again should we be close to Madrid.
The staff where very friendly and helpful, booked for 2 nights and stayed 14, very peaceful location and hotel, easy access to transport systems
The bath-room design. The smell of cigarettes in non-smoking room was way too strong.
its location, near Madrid and nice little town to walk around in. Nice friendly receptionist no
Clean room, good tv and air-con
closed car parking (no need to get all the bags out of the car), decent rooms, decent breakfast Staff only speaks spanish (no english, no french, no german).
Very pleasant room with good facilities Breakfast although cheap was disappointing in quality and choice
Expensive for what it is - but ok for an overnight stop
Large and airy Breakfast buffet not worth the money.
Free mini bar, free internet, great spa, absolutely no complaints You market this as a 4 star, but it is officially registered as a 3 Star (even though it probably deserves 4), so my complaint is with you rather than with the hotel
decoration, style, comfort, restaurant food and service.
the details... price ....
modern hotel. Excelent relation quality/price
new hotel /convenient for a business trip in the area / quiet also / very good in general I was given a large room but which was smelling tobacco. I asked for a new one and was given a ...much smaller one...kind of punishment as the hotel seemed far away to be full....at the restarant also empty when I arrived because I was alone I was given a single table ...the closest to the kithen entrance...
the service, like the free minibar. the breakfast was not included and it cost 9 euros. anyway, its a good breakfast.
We choose this hotel because the location is excellent for us. This is the third time we have stayed at this hotel, the two times before have been excellent, however this stay was not so good, we were charged an extra 25euros for an extra bed for a child, which we did not mind but the bathroom had only 2 small hand towels and we had only 2 pillows in the room between four of us, luckily we had brought our own. The hotel staff were quite unfriendly and did not seem to be very child friendly. I do not think that I will stay again.
cleanliness of hotel.immaculate. very few english speaking staff
The Weather There was no Bar open until 20:30hrs. had to go out to get something to drink. Dining room only opened at 20:30
Have stayed before and like the location, room & facilities for a convenient overnight stop while travelling between Southern Spain and the UK
It was clean and just as described. The problem that we had with the toilet flush was fixed straight away.
Close to shops and restaurants. the room was kept spotless the smell of toilets in the reception
Good location, parking outside, rooms adequate but not overwhelming in any way. Places to eat walking distance. booked non smoking room and though marked as non smoking stank of smoke.
Close to the main A4-E5 road south of Madrid. Good sized rooms. Helpful English speaking reception staff. Just little things like the knob on the shower diverter tap wasn't connected to the spindle, which created an unnecessary difficulty in taking a shower. We can never use the remote locking on our car because the frequency is jammed - probably by the nearby police station.
Once I'd found it, it was OK It was too hot and short of opening the skyight fully I had trouble bringing the temparature down during the night. The paperwork I had gave the address as Egido Don Manuel and address as Principe, 71. I came by public transport and, mistakenly walked from the station. It took me an hour to find the hotel. I don't speak Spanish. I kept asking for Egido Don Manuel (thinking Egido was another word for hotel) and getting blank looks and for Principe,71 and getting the same. When I finally arrived on Calle de Principe there were few numbers and when I arrived at number 71 I found it was called Hotel Don Manuel. Branding gone mad. I suggest you give the name as Hotel Don Manuel and the address as Calle de Principe, 71 to aid those of us with limited Spanish. Improved signage inthetownwould help too.
Clean, comfortable, nicely located. Room was close to reception and quite some noise from the corridor and the reception (phone!) could be heard.
The room was a little too warm and I could not adjust the temperature.
Handicapped Accessible,comfortable & clean and good location
High room temperature and refrigerating system not functional.
Easy walk to main centre, the Palacio & the gardens. No. It is in a good location & on street parking outside. This facility not flagged in the hotel info though.
No breakfast before 7am.
The location of the hotel was right outside the Palace, shame about the residential building right next door that was covered in graffiti - we couldn't get our vehicles into their underground carpark as we have land rovers so we had no choice to use the on street carparking - which there was spaces to do but the area made us a bit cautious. To be fair nothing happened to the vehicles so all was well. A short walk away was town where we could get food and drinks, unfortunately the hotel restaurant was shut for the entire month of August so that was a bummer but its short term. Hotel was really gorgeous and I would stay there again though.
good location to amenities, had secure underground parking although very expensive, only stayed the one night as was travelling through. when we booked on the site it said only 3 rooms remaining but hotel was empty, no bar open, also outside across the square there is a resturant called Godoy that is very nice unless you have the specials offered by the waiter, we did and they charged us 168 euros for a starter.
Very efficient and noiseless air-condition - very good. Rooms are very comfortable and give a quite spacious impression because they spot ultra high ceilings of around 4 meters. A 4 star house like these, especially if situated in Spain, should have a pool.
Beautiful hotel & room - everything absolutely impeccable
Staff welcome very professional. Room was excellent. Service overall was first class. Breakfast buffet was one of the best we have experienced. Hotel parking costs were expensive and unkown to us there was free parking available around the Hotel area.
Excellent position, comfortable room, good breakfast, helpful staff Limited facilities due to refurbishment of dining room - a sense that this hotel did not offer such good value as others we expereinced
Very good location a short walk from the station and just across a square from the Palacio and gardens. Central and close to restaurants etc. If we had known how much there was to see in Aranjuez we would have stayed for two nights rather than one. Totally recommend.
Car parking costs extra!
Great location, in front on the castle. Very big rooms. Good price.
poor layout of the reception, limited availability of sauna
Nothing The staff are distance, no food available, no room service, no Gideon Bible in room, no tea/coffee in room
The weekend rate is very good value for a good room and good service
The modern, simple elegant furnishings and fittings. Quiet location yet convenient for station and Carrefour. The staff all of whom were friendly, helpful and professional. Not being able to get a coffee before 7am. The bar area was not really conducive to enjoying a drink, being just an extension of the reception space.
Quiet, clean, close to train/metro
It is very convenient to the main road and having a garage to park in keeps the car safe however this facility does cost ten euros I have benn to this hotel twice and the restaurant has not being open, however ther is plenty of restaurants within walking distance
very good hotel.everything perfectly:service,room and all hotel very neat and quiet,
Room and bathroom both very clean. Normally do not use too much amenities in bathroom but this time it was a must as my own were forgotten to home. It was good to have razor, toothbrush etc. readily available. Stayed just overnight, did not have time to explore very well.
it was my seknd time in this hotel.first was perfect,this time not everything was how i want bat was not so bad.its good hotel.
We booked two rooms without breakfast, we arrived in the evening but one room was not ready. We had to wait while the room was cleaned. The manager appologized and we get free breakfast next morning and free parking.
perfect interior of rooms, excellent clean , very quiet , excellent bathroom restaurant employees
The parking was secure and free. The train station to take you into the city was just up the road and only took about 25 minutes. The bed was very comfortable It was right on the train line, however the room had shutters which blocked out the noise and it was hardly noticeable.
Spa Bath - Front Windows - Balcony No
A very pleasant hotel at excellent location with very nice staff (I would advice only better knowledge of foreign languages).
Good location. Good beds. Spa bath was very welcome after walking for hours! Decore is tired, especially in rooms and some ground floor areas eg broken floor tiles.
The bar and restaurant were both warm and welcoming on a wet November night. The breakfast was excellent - individually cooked bacon and eggs!
I liked that they offered free WIfi, I was expecting it to be wireless, but you needed to connect, but besides that this was very useful. The location of the hotel was great, only concern, not enough lighting in the bathrooms, Not a sound proof room, so when other guest come in late, the ego in the hallways is very loud, and this happens quite often making it difficult to sleep, especially if you are jet lagged
The room was warm and comfortable. The restuarant was closed, it did not state ths on the internet. No tea or coffee making in the rooms.
Courteous and helpful staff, clean hotel, great location, free internet connection Bar and restaurant closed for staff holidays, no secure parking
Staff were friendly and helpful, hotel very clean and well situated in town Only thing I didn't like was the beds in the double room were two single beds pushed together I prefer one double bed, plus the beds were very hard and uncomfortable.
Very near the Palace
Hostal was very clean, comfortable and friendly. The courtyard was a bit neglected.
All the personnel were very friendly and concerned with our happiness. While I understand energy concerns, I did not care for the exposed low energy light bulbs
The staffs are kind I wish the hotel were arranged and clean as a public place.
lovely courtyard and free wifi connection, easy parking, near to palace and other historic sites, inexpensive, light breakfast included. Noisy, a bit worn.
The location was good, the staff friendly and I absolutely loved the patio which we were invited to use as we wished. The room was big (and the bathroom huge) and although it overlooked the road outside there were no noise issues at all. If I booked again I would try and ask for a twin room. We found the double bed to be very small (in its huge room!) but that is not the hotel's fault: seems to be Spanish standard! Breakfast is included in the rate and I was looking forward to having it out in the lovely patio but it is served in what appears to be a public cafe at the entrance to the hotel and, unfortunately, smoking is allowed in the cafe so we just downed our tea/coffee and the one croissant that was offered to us (the alternative was toast) and beat a hasty retreat as we were surronded by locals puffing away!
The hotel has old Spanish charm and is conveniently located within walking distance to the Royal Palace and gardens. Free WiFi was included, and the staff was kind and recommended a great place for dinner.
Right in the middle of town. Wonderful courtyard. Staff great. Rooms pleasant and quaint. Airconditioning wonderful and appreciated! None
we loved the spacious twin bedded room (enormous beds) light, cool, airy and relaxing. we also enjoyed having a drink in the inner courtyard.
Lovely attractive courtyard, very friendly welcome, clean, comfortable. Central to everything. Peaceful, no problems, I would go again.
Good location for city visit, very kind staff, price is correct.We had a bedroom on patio side, quiet and pleasant. My friends had a bedroom on street side and it was noisy in the morning.
Location was excellent for an overnight stay, and to visit the city.
The room and bathroom were spacious and well equipped. Pleasant garden area and close to the town centre. Nice hotel but lacks atmosphere.
upon arrival looks ready for a facelift but inside very clean ,comfotable and staff very pleasant and helpfull.breakfast good ,would not hesitate to use again ,good on site parking ,handy to walk into town
good location. Staff very friendly and helpful. Food and wine very good value.
Closeness to Aranjuez attractions Food in general not that good
Excellent location for visiting Aranuez and Palace. Useful as overnight stop travelling north/south, via Madrid. Very clean well furnished, stylish acccomodation. Lies between two busy roads. Needed to keep windows shut at all times.
This is our third visit to this hotel. That says it all. We really like this hotel. Great location. Park up and walk everyhwere.The town is stunning. A world heritage site. Just so beautiful. Free parking at the hotel. Dog friendly. We plan to revisit in 2011. We have recommended this hotel to many friends ( with dogs) .
location, and access to a swimming pool the hotel was a little tired but very clean, and hotel staff were very nice, they could do more about advertising that the restaraunt is actually open there was no details about the restaraunt in the room
Conveniently situated en route north on Madrid, close to town and palace. So good for exploring. We enjoyed our dip in the pool. Our room was comfortable and the bathroom was enormous. The breakfast was sad and not to be recommended.
It was quiet yet very near to all the main tourist attractions, we walked everywhere. A great stopover and well worth the visit