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Pros: The only positive with this experience was the gate agent(s) superior customer service. That being said they were stuck with dealing with a complete failure of United to provide guidance as to how the airline was going to deal with a technical issue with the plane. The flight was scheduled for a 7:00 AM departure, from what I could tell the flight finally left Portland around 4:00 PM. Because of extenuating circumstances myself and my traveling companion cancelled our entire trip. Given such a poor start we were unwilling to trust that any proposed alternative would be any better. In other words United seriously dropped the ball. They not only owe an apology to their customers, but also owe one to their hard working" contract" employees.
Cons: Communication. As I explained to United customer service, I find it incredible that the airline industry has built a business plan based on the misguided supposition that everything they do will go according to a best a case scenario, yet they appear to not have much of a plan when things don't work that way. Second, the idea that they have no proactive system to deal with technical issues a smaller destination. There are no mechanics/technicians stationed at places like Portland. I don't know what it cost them to have a revenue producing aircraft sit on the ground for 18-20 hours, not to mention the labor costs incurred trying to redirect 100 or so passengers. It seems to me that those numbers would probably go a long way towards paying to have a mechanic(s) on duty. As an aside, I paid retail for two first class round trip tickets. Given the circumstance I would like to see United refund those ticket prices in full, then and only then, will I consider using their services again.
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ZAC BROWN BAND: THE OWL TOUR starts at 7:00 pm on 12 de marzo de 2020. ZAC BROWN BAND: THE OWL TOUR ends at 11:24 pm on 12 de marzo de 2020.
ZAC BROWN BAND: THE OWL TOUR will be held at Enterprise Center in St. Louis.
The nearest hotel to ZAC BROWN BAND: THE OWL TOUR is Red Lion Hotel St. Louis City Center (0.12 miles). The next closest hotels are St. Louis Union Station Hotel, Curio Collection by Hilton (0.29 miles) and Drury Inn St. Louis at Union Station (0.36 miles).
According to KAYAK user ratings the best hotel near ZAC BROWN BAND: THE OWL TOUR is Lehmann House Bed & Breakfast (9.6). The next best rated hotels are The Mancave (9.5) and Drury Plaza Hotel St. Louis at the Arch (9.2).
The cheapest double room near to ZAC BROWN BAND: THE OWL TOUR is $91/night. You can stay at City Place St. Louis - Downtown Hotel for 1 night for $91. Or stay at Hyatt Regency St Louis At The Arch for $106.
Use our hotel map to find hotels near Enterprise Center. Decide between on-site hotels at Enterprise Center or hotels close by.
St. Louis is served by 3 major airports. Lambert-St Louis (12.50 miles) is the closest to ZAC BROWN BAND: THE OWL TOUR, Marion Williamson County is 88.51 miles from ZAC BROWN BAND: THE OWL TOUR and Springfield Capital is 88.66 miles away from ZAC BROWN BAND: THE OWL TOUR.
Based on KAYAK user ratings, the best rated car rental agency in St. Louis is Enterprise. The nearest Enterprise pick-up point to ZAC BROWN BAND: THE OWL TOUR is 115 N 6th St.
ZAC BROWN BAND: THE OWL TOUR is in the Downtown neighborhood of St. Louis. ZAC BROWN BAND: THE OWL TOUR is 0.31 miles from the city center.
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