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I couldn't believe how good it was for the price. The staff were so friendly and we had a really delightful meal there in the evening. The room was very comfortable; we wished we had been able to stay longer no
Friendly efficient staff, menu in English, plenty of onsite parking. Would have liked there to be a lift and/or offer of assistance from staff.
Nice, spacious room, good food in restaurant.
Quality of food was very good...a surprise for us. No bathtub in room.
Very friendly, helpful staff. Staff also very responsive to my queries prior to arrival. Comfortable room & public areas. Good breakfast. Nice bar area for evening meal. Jacuzzi and steam room available - which we used for an unlimited time. Very interesting building and garden area. Free parking. Looked a bit overgrown & dark/unoccupied, from the outside & when we arrived, late at night, there did not seem to be anyone around - the hotel was locked up & we had to bang on the door several times before anyone answered. We had booked a room for three adults & were given a room with two double beds. However, each bed only had a single duvet under the top cover so my husband & I (sharing a bed) were cold in the morning, having 'fought' over the duvet during the night. The hotel provided an extra duvet the next morning and also an extra chair & extra water - all things that should have been provided if the room was supposed to be for 3 people! Also, our wardrobe was in a corridor outside the room??? Very strange!!
Receptionists were very kind and helpful. Food is nice. GPS navigators for some reason do not contain exact hotel address, so we had to drive through the street. Otherwise perfect.
Value for money was very good. A well kept and maintained facility w interesting rooms. Could use lifts. Bar was closed due to a convention.
This hotel is off the beaten track but well worth a visit if your looking for a quite and relaxing stay in a charming surround.
The staff were very friendly and did their best to help me... a non Polish speaking Australian travelling alone tp find their way. The atmoshere is great and a wonderful place to relax.
Charming building, beautiful park fair staff excellent reataurant and clean room. Its a nice remote place. It is very hard to find this hotel w/o navigation system. did not see any signs posted whithin the town or on the way to the hotel up until I get to the main gate of the castle. Its a kind of hidden place.
Very kind staff; excellent food; charming building, set in a beautifull surrounding. With good weather, it is refreshing to have a meal on the outside. Nothing major, except for cleanliness of the rooms, as the materials (decent) require a bit mor thoroughness
Everything about the hotel was superb - very friendly and helpful staff, who all spoke English. They couldn't do enough for us. The rooms, meals and amenities were first class. The setting, in an English garden, is spectacular - it was only the heavy fog that prevented us from seeing it in all its glory! Tea/coffee making facilities in the room would be nice. The place is a bit difficult to find, so some more signposts to it would help.
Friendly lady at the reception, nice rooms, good restaurant, walking distance from the town centre when I was there, there was a problem with the reception of tv-channels. Only few channels were OK, not all. Seems that there was a problem with satelite connection.