Zacatelco hotels

Zacatelco hotels

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  Average price (weeknight): $148

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Best Zacatelco hotels

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Posada de la Virgen - Tlaxcala - Bedroom
1
9.6 Excellent (100 reviews)
9.3 Excellent
Pros: The original province atmosphere
Cons: Wrong house number it says 9. It is 23. Should be corrected
9.5 Excellent
Pros: The owners/staff were extremely friendly and helpful. They prepared our breakfast at 6:30 and even drove us to the bus station, so that we could take our bus to Mexico City airport. Our rooms were super comfortable (bed, shower...). The posada is located in a quiet street some 15min walk to the main plaza.
Cons: Nothing special.
10.0 Excellent
Pros: Every room is beautifully and uniquely decorated with handmaid things from different states in Mexico. We slept in the “Chiapas room” and it had such nice little details that made it personal. The hotel is situated in a quiet neighborhood only 10 minutes walk from city center. The staff was extremely helpful with everything from checkin-time and laundry service to tips on what to do and see in Tlaxcala and luggage storage Would recommend it to anyone!
9.5 Excellent
Pros: Very nice decoration and comfortable bed. The staff were very friendly too
Cons: Location is less convenient
10.0 Excellent
Pros: It’s colonial style as well as italics too near Tlaxcala’s downtown
Overview Reviews
Hotel located in the fastest growing area and vanguard of Puebla, Grand Fiesta Americana Puebla Angelpolis stands porser property luxury and exclusivity imposed against the Star of Puebla and Paruqe Linear and next to the most important commercial center of the city Angelpolis. 168 luxurious rooms and modern architecture distributed in 12 levels that allows a panoramic from each of its rooms view. It has a swimming channel and a terrace with the finest details to enjoy a relaxing moment reveling in a striking view.
8.3 Excellent
Cons: It’s the first hotel where I was charged for coffee in my room. If they can’t afford to give nesspreso in the room for free they should change coffeemakers
9.3 Excellent
Pros: Good business style hotel. Everything is comfortable and convenient. Rooftop bar with a nice view
Cons: There was a compliment from the hotel (bottle of wine + some cheese/fruits), which was nice. Unfortunately, no bottle screw nowhere in the room... Had to leave it as it was
10.0 Excellent
Pros: Everything! I've stayed here several times and never once were we disappointed. A1 perfect location.
Cons: Not a problem but the parking is charged $100 pesos per night.
10.0 Excellent
Pros: Everything.
9.5 Excellent
Pros: Very confortable
Cons: Location
10.0 Excellent
Pros: Grand Fiesta Americana was located in a very good area that had a lot of amenities and shops, all clean and state of the art. All the surrounding businesses had formidable staff. the hotel was not very far from downtown and I loved the facilities!
Cons: The breakfast was too expensive, so I opted out.
10.0 Excellent
Pros: Everything !
Cons: Nothing
9.3 Excellent
Pros: Incredible breakfast, perfect location, excellent staff, big room.
Cons: Nice and modern architecture of the bathroom, but not very practicle. It is the only minus.
9.5 Excellent
Pros: Room was swathed in marble, bathroom large and very modern. Entire hotel elegant and large, attendants very responsive. Room size ample.
Cons: Light in bathroom too dim; when shaving, very hard to see my own face!
10.0 Excellent
Pros: Everything else!
Cons: Wine bottles need to be chilled in the 11th floor lounge. The fact that I couldn't take some food to my room.
Hotel Boutique Casareyna - Puebla City - Bedroom
3
9.3 Excellent (1,739 reviews)
Overview Reviews
Hotel Boutique Casareyna is centrally located in Puebla, a 3-minute walk from Guardian Angel and 11 minutes by foot from Santo Domingo Church. Featured amenities include a computer station, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free valet parking is available onsite.
9.5 Excellent
Pros: Rooms were large and very comfortable. Location was very good too. Can't wait to return.
8.8 Excellent
Pros: The decoration inside of the hotelp
Cons: The water in the pool was‘t really clean. This area also need a shower!
9.5 Excellent
Pros: I love the people
Cons: It was a little far from the main plaza
10.0 Excellent
Pros: Great Style, lots of space, Beautiful bathroom, comfortable beds, good linens. Great pool space and strong WiFi!
9.5 Excellent
Pros: The staff was very attentive and the food in the restaurant was great.
Cons: The elevator broke down when I was checking out.
9.3 Excellent
Pros: Love the location and the “look” of the hotel.
Cons: The pillows were hard for my taste.
10.0 Excellent
Pros: Very clean, updated facilities. Helpful, friendly staff. Amazing view of the volcano in the morning from the rooftop.
10.0 Excellent
Pros: The hotel is located very close to the center of the old town, within walking distance to most of the popular spots and restaurants. Everything else was a short uber away. The pool was really nice and the room was spacious and comfortable. When our TV wasn't working, they fixed it right away. The hotel itself is very colorful, cute, and well decorated. The restaurant was great and so was the spa.
Cons: The jogging track upstairs was a cool bonus but the workout room itself was rather small and didn't have weights.
10.0 Excellent
Pros: Comfortable rooms, beautiful property, and friendly staff.
Cons: Nothing.
10.0 Excellent
Pros: Amazing food on the property
9.7 Excellent
Pros: Confortable room, beautifully renovated building with antique pieces, great internet signal throughout
Cons: A/C system not the greatest on warm days, the unit kept turning on/off without rhyme or reason and never cooled the space well. Luckily Puebla is not always that hot.
10.0 Excellent
Pros: We came for the weekend and a surprise engagement. CasaReyna was beautiful, clean, inviting, and new surprises and attention to detail around every corner. The staff were excellent, helpful, happy to accommodate, and made us feel like family. Do NOT skip the restaurant. We had breakfast and dinner there and the meals were excellent. Hard to pick a favorite, but the poblano crepes were unlike anything I’d had before. Be sure to visit the Pool and track on the roof. They don’t mention it much but there’s a excellent view of the city and ruins from old building and murals across the road. Not only was CasaReyna wonderful but also an incredible value. For the level of service, attention, and quality I wouldn’t have been upset paying double or more for both the hotel and restaurant. Thank you so much for helping to make our engagement memorable. Muchas gracias,
Rosewood Puebla - Puebla City - Bedroom
4
9.3 Excellent (1,587 reviews)
Overview Reviews
With a stay at Rosewood Puebla, you'll be centrally located in Puebla, within a 5-minute drive of Puebla Cathedral and Zocalo Square. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Puebla? This hotel has facilities measuring 4951 square feet (460 square meters), including conference space.
10.0 Excellent
Pros: The staff is incredibly friendly and accommodating and goes above and beyond to make guests feel comfortable
10.0 Excellent
Pros: Incredible service, Great Food, Amazing Rooms, Good Lication.
10.0 Excellent
Cons: great and beautiful hotel close to zocalo. top food for breakfast and dinner. pur joy
9.5 Excellent
Pros: The roof top, very nice
Cons: That at the time of the check out they asked me to pay for the shower head that broke, I think that a luxury hotel shouldn’t do it , also I am not so sure that we did break it, it might be that it was already damaged before our arrival
10.0 Excellent
Pros: Servicio la gente que trabaja en el hotel es muy amable.
Cons: NA
10.0 Excellent
Pros: The hotel is new and stylish. An old building converted into a hotel where they thought of every detail. Great breakfast. Two excellent restaurants and two bars. An excellent spa. Perfect service. We enjoyed every moment
Cons: Every thing was perfect
9.5 Excellent
Pros: The building , the staff, the rooms, the bathrooms , every detail in the rooms, the food!
Cons: That I wanted to buy a few things in the room and it was not possible
9.5 Excellent
Pros: The hotel is one year old, but the staff are friendly and well trained as though trained for a generation. The rooms themselves are beautiful and the restaurant excellent. Breakfast buffet was non-existent, but you can order from menu. The hotel was highly priced compared to the other properties in Puebla--but with a 3-minute walk to the convention center, and another 5 minute walk to the Cathedral Square downtown it will be worth it to many people to stay here.
10.0 Excellent
Pros: The staff was helpful and fantastic
Cons: Nothing. We enjoyed the property immensely
8.3 Excellent
Cons: Person at reception area understated by far the fare of the cap working for the hotel.
9.5 Excellent
Pros: Very comfortable beds!
Cons: There should be a full length mirror in the hotel rooms
10.0 Excellent
Pros: The pool was absolutely fantastic. It overlooks the historic city and offers views of the volcano. The sunsets were spectacular. The service and accommodations were as expected for a 5 star hotel.
Hotel Cartesiano Puebla - Puebla City - Building
5
9.3 Excellent (711 reviews)
Overview Reviews
A stay at Hotel Cartesiano Puebla places you in the heart of Puebla, within a 10-minute walk of Puebla Cathedral and Zocalo Square. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
10.0 Excellent
Pros: The staff and service were amazing. Definitely, the best hotel my husband and I have ever stayed in.....Loved the nightly “turn down “ service and treats!
Cons: Nothing!
10.0 Excellent
Pros: Great place, the staff amazing and great facilities as well food
7.0 Good
Pros: the staff and the clean
Cons: the breakfast very poor for an hotel 5 star There is no buffet no choice very bad
10.0 Excellent
Pros: The hotel is beautiful, the simple hotel entrance is deceiving. Behind the doors is a carefully designed and curated hotel. Opt for rooms in the old part of the hotel where exposed walls and maintained original tiles paint a picture of the tile factory that it once used to be. The staff are friendly and accommodating, the breakfast was lovely. Located conveniently for IG worthy pictures and weekend markets brimming with trinkets, this hotel is highly recommended!
10.0 Excellent
Pros: It’s location, unique style, with very facility you want in a vacation. Pool, dining and spa!
Cons: Everything was perfect.
10.0 Excellent
Pros: Facilities, amenities and service is great. Location is in centro and close to delicious restaurants. No need to leave the hotel if youre looking to relax, as we were!
10.0 Excellent
Pros: All was great, nice big room and fantastic staff. Just a great hotel in a great location.
10.0 Excellent
Pros: Amazing service
Cons: The restaurant could improve, limited veggie options.
9.5 Excellent
Cons: The wifi breaks down from time to time, but the most annoying thing is that one has to retype name, surname, email and country of origin each time one opens a device, even 15' after closing it for a while.
10.0 Excellent
Pros: The Hotel and rooms are very nice.
Cons: The front end of the hotel where we were staying has a DJ playing on Friday and Sat till 1am. It was super loud in our room and it was pretty bad techno. The hotel offered to move us the next day which was cool.
Four Points by Sheraton Puebla - Puebla City - Building
6
9.2 Excellent (1,461 reviews)
Overview Reviews
With everything you need under one roof, Four Points by Sheraton Puebla blends the most current preferences of business and leisure travelers to create a modern and functional hotel. Located in Puebla City, you can easily walk or ride a bike to nearby businesses and restaurants in downtown, and the offices of Finsa are just a short drive away. With excellent services in a single space, guests enjoy access to a heated outdoor pool, meeting rooms and a restaurant and bar. After staying active in the pool or fitness center, fuel up at Maria Ofelia, featuring an international menu to please all types of tastes. Return in the evening for a nightcap before heading up to your room with blackout curtains and complimentary Wi-Fi. If you're traveling with a group and planning an event, you can expect an exceptional gathering in one of our nine meeting rooms, complemented by catering services and AV equipment. Whether it's work or play that brings you to Mexico, feel at home at Four Points by Sheraton Puebla.
10.0 Excellent
Pros: Location, comfortable, clean
Cons: IT doesn't has a bath top and mini bar. Food.is not very good
7.5 Good
Pros: The facility is almost new nice decoration
Cons: The bed too soft for me
10.0 Excellent
Pros: very nice hotel
Cons: the buffet was not very good
6.8 Good
Pros: The Hotel has good and clean rooms.
Cons: I booked on the booking app one night in the hotel with breakfast included in the room price. If I checked out they told me I must pay the breakfast seperate it is not inluded. They told me I must say it at the check in. I dont understand it because i showed them the confirm email from booking at the check in. Thats a reason to dont come again for me
9.3 Excellent
Pros: Plush king bed...fantastic sheets and pillows. Very quiet. Excelente desayuno. Very nice staff.
Cons: The cleaning service didn't leave more water, coffee, or wash cloths. The pool was small and the water cold.
9.3 Excellent
Pros: The staff were all very professional and friendly. The room was roomy and very clean and comfortable.
Cons: We did not like the idea of giving our vehicle keys to someone and letting them go park it. We went down for breakfast at 8:00 and 2 out of 5 things in the buffet were empty and when asked if they were going to refill them, they weren’t sure. A half hour later I asked again and was told maybe in 20 min. So I recommend if you want breakfast get down there early.
10.0 Excellent
Pros: Service and location
9.3 Excellent
Pros: design and room
Cons: room service was TERRIBLE
10.0 Excellent
Pros: Great service
Cons: The bed sheets
Overview Reviews
Descansería Hotel Business and Pleasure is centrally located in Puebla, a 3-minute walk from Los Sapos Bazaar and 7 minutes by foot from Artist Quarter. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
9.5 Excellent
Pros: Very clean and comfortable beds, shower awesome! Although being our room's window to a main Avenue with a lot of traffic, it was well isolated, really quiet!. Very close to the downtown, 3 blocks. We just had breakfast at the hotel's restaurant and it was really good, fresh fruit, an very good service.
Cons: My partner complain some about the bed too hard, to me, they were perfect, I guess it all depends on personal preference.
10.0 Excellent
Pros: Perfect location not only for a business trip. I would also stay there for a leisure visit to Puebla. You are just a few blocs away from the main square. The breakfast in the Restaurant next door was really good and there were quite a lot of choices. The room was quite big and very nicely decorated.
6.8 Good
Pros: We arrive at 11:pm and there was no hot water Call front desk and the guy was very rude he call us back at 1:am that water was ready. we rent 4room and we all complain ,
Cons: Just the fact there was no hot water the front desk person was rude and his answer was we never have this problem and return the call at 1:30 am saying hot water is ready .
10.0 Excellent
Pros: Amazing boutique hotel. Impeccable interior design, bed comfort, room spaciousness (in 2 queen bed room), and especially the location can not be beaten. Right on the edge of the old town, very easy access with car, but on a charming quiet historic street lading towards the main square of the Historic Old Town. Very safe and beautiful area, lots of restaurants and shops around. The interior looks more stylish than the photos show. The staff was great as well. I had made a mistake booking for 2 instead of 3 persons and they were very gracious and accommodating about it. Very nice restaurant on site. Puebla is a wonderful place to visit.
Cons: We loved everything. We will return for sure.
10.0 Excellent
Pros: The rooms were large, comfortable and stylish. The staff was wonderful and accommodating, Breakfast was outstanding and the location, just on the edge of the Historic Centro made it quite, but close to everything.
Cons: Everything was great,
9.3 Excellent
Pros: Wet friendly staff, great location and room.
Cons: WiFi tends to drop.
10.0 Excellent
Pros: Comfortable, thoughtful, delightful staff, great food in restaurant, facility well taken care of.
10.0 Excellent
Pros: Character and charm in an excellent location. This is the third time we’ve stayed here.
10.0 Excellent
Pros: The view, the balconi, the space
Cons: ...
9.5 Excellent
Pros: Excellent location. Friendly staff. Very comfortable rooms.
Cons: Nothing special.
Xoxula By Inmense - Cholula - Building
8
9.3 Excellent (134 reviews)
Overview Reviews
With a stay at Xoxula by Inmense, you'll be centrally located in Cholula, a 1-minute drive from Great Pyramid of Cholula and 13 minutes from Puebla Cathedral. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
10.0 Excellent
Pros: Perfect location, very cozy patio
10.0 Excellent
Pros: Great location. Very friendly staff. Large room. Clean.
9.5 Excellent
Pros: It's a great place with an excellent location. You can walk to San Pedro 's plaza and have a nice coffee. The breakfast was included, we thought it was only a continental, but it had more options. Perfect choice if you want a little girl near everything.
Cons: The parking lot is below the street and first you have to check in for they to give you the parking card. This makes you do a big trip just to get to the parking lot.
10.0 Excellent
Pros: Staff was amazing. Space was larger than expected. Food was good and plentiful. We felt lucky to be staying here.
Cons: I like a COLD room, and although the temp was ok, I prefer colder for a better sleep.
10.0 Excellent
Pros: Quite excelent place to relax
Cons: Nothing
9.3 Excellent
Pros: We had an excellent experience all the way around. There is great attention to detail and the facilities are lovely.
8.8 Excellent
Pros: This hotel has a great staff, a nice room, and a great location. Its weakness is a lack of ventalation, one small fan and no air conditioning. The breakfast is exceptional, with the exception of the coffee, which was instant and not good instant at that. The choice for breakfast main corses was varied and the options tasty.
Cons: Lack of good ventilation
9.5 Excellent
Pros: The manager and staff were excellent!
Cons: The rooms could use a little upgrading and newer sheets.
9.3 Excellent
Pros: Best customer service Love the placesho
Cons: Shower enclosure
10.0 Excellent
Pros: The room is amazing! They make you feel as a home. When you're in the room you forgot that you're in a hotel, you have your own space and your own Wi-Fi router, the complimentary cider bottle was a great detail.
Marriott Puebla Hotel Meson del Angel - Puebla City - Building
9
9.1 Excellent (2,370 reviews)
Overview Reviews
Transform any stay into a rejuvenating getaway at Marriott Puebla Hotel Meson del Angel. We boast an unrivaled location near some of the city's most prominent destinations such as the Angelópolis Lifestyle Center, FINSA industrial park and downtown Puebla. Following a day of business or adventure, settle into our sophisticated accommodations outfitted with pillowtop mattresses, marble bathrooms and 24-hour room service. If you're feeling hungry, visit our two restaurants to satisfy your appetite. La Fonda serves delectable Mexican cuisine amidst a rustic ambiance, while Restaurante Prime specializes in decadent steaks. Before your trip concludes, make a splash in our outdoor pool and work up a sweat with an invigorating workout in our fitness center. Need to host a professional or social event? We have you covered with 17 meeting venues boasting full-service catering, professional planners and AV equipment. Let Marriott Puebla Hotel Meson del Angel exceed your expectations while you're in Mexico.
9.5 Excellent
Pros: Buffet, Fitness Center, Friendly Staffs, Quit Comfort
Cons: As an Gold Member of Marriott - not possible to eat in all Restaurants without extra payment :-(
9.5 Excellent
Pros: Beautiful hotel and grounds, nice swimming pool. Excellent breakfast. Friendly staff. Excellent room service. Close to supermarket.
Cons: Would prefer a kettle in the room rather than a coffee machine. Main road location but noise did not penetrate room.
7.0 Good
Pros: The staff were friendly and very attentive. The hotel provides most of the things you need for a comfortable stay.
Cons: The room was way too small. The property was rather old, so the room smell kind of musty.
9.3 Excellent
Pros: The service is very professional and kind. also the room is very clean. And the swimming pool outside, they make warm which it very nice.
Cons: It is bit far from the center of city and the room is beside the passage of the hotel staff. In the morning, it is bit noisy...
10.0 Excellent
Pros: Beautiful facility, English-speaking staff, good amenities
4.5 Okay
Pros: Usually a great place, not so much this time around
Cons: An alarm went off in the middle of the night and no one could figure out how to stop it. No one got any sleep after that.
10.0 Excellent
Pros: Large Varity for Breakfast and location was great
Cons: Everything was very comfortable and had no issues
9.5 Excellent
Pros: Breakfast is great. Personal very helpfull and atentive. Nice terace near the pool. We stayed in one of the new wings and it was quiet. Muchas gracias senor Hector y senor Carlos!
8.8 Excellent
Pros: Facility was excellent, friendly staff and fitness studio
Cons: Some old buildings need a clean up
Overview Reviews
A juxtaposition of colonial charm and contemporary luxury, the AAA Four Diamond InterContinental® Presidente Puebla exudes the beauty of its surroundings. Steeped in culture and traditions, Puebla is home to historic sites such as the Capilla del Rosario, a 17th century baroque-style chapel fully inlaid in gold, and the Great Pyramid of Cholula. For a taste of the local cuisine, be sure to experience Cocina de los Angeles for its mole poblano and chalupas.
5.0 Okay
Cons: They gave me a room without working air conditioner, they offer to change me of room at midnight
10.0 Excellent
Pros: The bed and pillows were super comfy. The breakfast buffet was very good. Good value for money.
Cons: My room was in front of the elevator and very early there were children yelling in the hallway. I was not amused.
10.0 Excellent
Pros: good location, nice facilities
Cons: nothing
9.5 Excellent
Pros: Pet friendly service
Cons: Nothing really
8.0 Excellent
Pros: Nice Pool, Nice Room, Great Gym, Modern Rooms, I would return if the service of the staff was better.
Cons: Hotel was very nice, just a little far from the city center; but the only thing that made me angry was that after using the Vending Machine located in the Lobby and paying with a 100 MXN Bill, it broke and didn't return the money and hotel did nothing.
8.3 Excellent
Pros: Ample rooms
Cons: The shower doesn’t have curtains so all the water gets out of the shower. The lights in the bathroom, including the air extractor, works with timer so at night it stays on for a while and cannot be turned off manually.
8.0 Excellent
Cons: When I did checked in they gave me a room who had not been cleaned. They apologized & changed me to a clean room. Mistakes do happen but the first impression was obviously not the best.
8.3 Excellent
Pros: Alfredo di Roma restaurant excellent, very nice service
Cons: Location is strange, not close to the city center.
9.5 Excellent
Pros: Good value for money. Clean and comfortable rooms, great breakfast, all included.
Cons: Nothing really, everything was ok
9.5 Excellent
Cons: You have to wait a long time until you get hot water in the shower
Ramada Encore by Wyndham Puebla - Puebla City - Building
11
9.1 Excellent (1,963 reviews)
Overview Reviews
Thank you for choosing our Ramada hotel. Ramada is a global upper midscale brand with over 820 properties located in over 50 countries worldwide. Most Ramada hotels feature free wired and wireless high-speed internet access meeting rooms, business services, fitness facilities and upgraded bath amenities. Many properties have an on-site restaurant / lounge, while other sites offer a complimentary continental breakfast. You do your thing, leave the rest to us.
9.3 Excellent
Pros: Nice and clean room,
Cons: Location is a little bit far to center
5.8 Okay
Cons: Not good overall
7.5 Good
Pros: Great location
9.5 Excellent
Pros: Amazing breakfast clean trendy rooms
Cons: Nothing close to the hotel but they do provide shuttle service to malls
10.0 Excellent
Pros: The children liked the pool very much
Cons: Nothing
10.0 Excellent
Pros: Excellent hotel and service. Breakfast was great!!
9.3 Excellent
Pros: Great hotel, liked it a lot
Cons: Noise isolation on the windows was poor, lots of traffic noise. Chose hotel as it was just off road I needed to take but with roadworks it took 15 minutes just to rejoin the road
10.0 Excellent
Pros: The staff was amazing, and it was a REAL breakfast what was included ( buffet with a lot of options to choose from)
Cons: Room service wasn't available like 30 minutes when I wanted to order but once I was able to place the order, everything worked
7.5 Good
Pros: Nice place to stay
Cons: Small pool
7.0 Good
Pros: The place is clean
Cons: Attendants very rude, absurd procedures y. Rey very noisy up until 11 pm.
Jf Grand Puebla - Puebla City - Lobby
12
9.1 Excellent (698 reviews)
Overview Reviews
Located in Puebla (La Paz), JF Grand Puebla is within a 5-minute drive of Galerías Serdán and Triangulo Las Animas Shopping Center. Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator (lift). Planning an event in Puebla? This hotel has facilities measuring 5382 square feet (500 square meters), including a conference center. Free valet parking is available onsite.
10.0 Excellent
Pros: Everything!
10.0 Excellent
Pros: everything everyone was great and perfect
Cons: nothing
9.3 Excellent
Pros: Such a nice place! Staff were lovely too!
9.5 Excellent
Pros: The location is convenient for me when I travel for work purposes. There are many restaurants you can visit which are walking distance.
Cons: They could invest a bit on new towels, they are somewhat old/worn out already.
9.3 Excellent
Pros: The beds are very comfortable!
8.8 Excellent
Pros: Breakfast was very good. Staff always very attentive and kind.
Cons: Bed a bit uncomfortable.
7.5 Good
Pros: Clean, pretty, affordable
Cons: Visitors from US shouldn’t have to pay for bottled water
10.0 Excellent
Pros: Nice bedroom, confort beds, great hotel and location
Cons: Nothing
10.0 Excellent
Pros: The staff very friendly, and I felt very safe. They took care of myself all the time.
Cons: The only problem, to say something is that the fridge didn't cool and the safe box didnt have the instructions, so I could not use it.
9.4 Excellent
Pros: La atención de todo el personal es muy buena, Emanuel especialmente ha tenido una atención muy amable y cálida. Muchas gracias
Cons: No tiene alberca.
Overview Reviews
Modern Puebla Holiday Inn Express Hotel with Panoramic PoolThe Holiday Inn Express® & Suites Angelopolis Hotel offers guests a reliable travel experience, providing functional accommodations and practical amenities. We are located in Angelopolis, the fastest growing area of Puebla, surrounded by corporate offices, cultural and entertainment centers, and universities such as ITESM Campus Puebla and Complejo Cultural Universitario (CCU BUAP).Nearby, you can visit CRIT Puebla and enjoy cultural activities at the Metropolitan Auditorium or the International Museum of Baroque Art. Go golfing at La Vista Country Club or spend the afternoon shopping at Angelopolis Mall, which is within walking distance from the hotel.After a day of work, go for a stress-relieving workout at the 24-hour Fitness Center and enjoy incredible panoramic views of the city and sunsets lounging in the outdoor pool. Keep up with your office from the 24-hour Business Center with free high-speed internet access, and host meetings or small conferences at our different event rooms.End your days in comfortable, modern rooms, and start them enjoying a complimentary breakfast buffet that includes a regional dish.
7.5 Good
Pros: Location
Cons: Room too small
7.5 Good
Pros: Clean and new. We had an adjoined room and we could hear everything from the other room. That was a little bit anoying
9.3 Excellent
Pros: New and neat facility
Cons: Dificult spot to drive out of the hotel
10.0 Excellent
Pros: Breakfast was very good
Cons: Ice machine on different floor
Hit Hoteles Aeropuerto Puebla - Huejotzingo - Building
14
9.1 Excellent (176 reviews)
Overview Reviews
When you stay at Hit Hoteles Aeropuerto Puebla in Huejotzingo, you'll be near the airport, within a 15-minute drive of Great Pyramid of Cholula and Val´Quirico. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Huejotzingo? This hotel has facilities measuring 538 square feet (50 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available on request).
10.0 Excellent
Pros: The bathroom I liked alot
Cons: The bed was so noisy
10.0 Excellent
Pros: All was great!
6.3 Good
Cons: Food
5.8 Okay
Pros: Close to the airport
Cons: Can’t sleep because of the factory behind the hotel makes a lot of noise.
10.0 Excellent
Pros: The hotel is very accommodating. The staff were very friendly and helpful. The room was simple but extremely clean and tastefully decorated.
7.0 Good
Pros: The room was very quiet and shutters blocked out all the outside light. The room lighting was nice. The bed was comfortable. The bathroom was spacious. The room was clean, spacious and attractive.
Cons: The exterior of the hotel and the lobby are not attractive. The parking is not secured, though we had no problems.
10.0 Excellent
Pros: Ideal stopover for next day flights. May be ok for businessman to local industries.
Cons: Nothing to say
9.3 Excellent
Pros: Close to airport, clean, comfortable, breskfast
Cons: Could improve the workout room with fans, water and sanitizer.
10.0 Excellent
Pros: The room was modern and clean, bed and pillows very comfortable. Beautifully presented. Convenient location when you have an early flight- free shuttle to airport.
NH Puebla Finsa - Puebla City - Building
15
9.0 Excellent (1,405 reviews)
Overview Reviews
Conveniently located five minutes from one of the city’s most successful business parks, the NH Puebla Finsa is perfect for business travelers. It has easy access to the airport and the highway, as well as being close to major companies, including Volkswagen and EDAG de México. The hotel’s 138 rooms are comfortable and modern. They all offer views of the city, including panoramic outlooks from the rooms on the 14th and 15th floors. Decorated in relaxing beige, the rooms also feature hardwood floors, a TV and a mini-bar. Family rooms and connecting rooms are available on all floors, and if you’re looking for extra space, you can book one of the generously sized suites. For those wanting to host a networking event, conference, business meeting or course, the hotel’s flexible business center is ideal. The hotel also hosts all types of social events, including weddings. Breakfast at the NH Puebla Finsa is a generous buffet featuring American and continental favorites, as well as Mexican specialties. At other times, the hotel restaurant serves Sunday brunch, international cuisine, local dishes and vegetarian options. Kids’ menus are available too. The well-equipped, complimentary gym and the ground floor pool, equipped with sun loungers and drinks service, are perfect for unwinding before or after work.
10.0 Excellent
Pros: The gym is very well equipped and has everything you need to make a 2 hours exercise routine
10.0 Excellent
Pros: Everything
Cons: Everything was OK
9.3 Excellent
Pros: Staff is helpful and polite.
Cons: Should better its description in booking which should indicate well is one bed or two beds.
9.5 Excellent
Pros: It was a new Hotel so everything was new, nice and clean. The decor is beautiful and the staff was GREAT!
Cons: Unfortunately it was a little far from where we needed to be. But I would still highly recommend it.
8.3 Excellent
Pros: Large clean room, nice view on Popocatapetl. Very very friendly staff!!!
Cons: Slow elevator, very cold room, and if you want to heat, the air condition is very loud. Even in the restauran it is very cold.
9.5 Excellent
Pros: Super clean and neat hotel, brand new
MM Grand Hotel - Puebla City - Building
16
9.0 Excellent (698 reviews)
Overview Reviews
With a stay at MM Grand Hotel in Puebla, you'll be within a 10-minute drive of Angelopolis Commercial Center and Estrella de Puebla Observation Wheel. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 3918 square feet (364 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
10.0 Excellent
Pros: Everything
10.0 Excellent
Pros: The receptionist. She was the most perfect doing her job. I arrived Sunday at 3am in the morning only to sleep a couple of hours because I needed to leave town at 6am. She got me a taxi ready at 5:45am, researched buses prices and the time they were leaving the city and woke me up in the morning. I loved the perfection of she doing her job. Thank you
Cons: Everything was awesome
2.5 Mediocre
Pros: Well located
Cons: I left behind at the bathroom a Tous chain and a pandora bracelet, we were in a rush while making the checkout because we had 2 Calls from front desk 15 minutes after the check out time (very rude) so in the rush I left behind this 2 items, I didn’t notice until many hours later, so I called and didn’t have a response, I had to go back to the hotel and they haven’t even checked yet, so I told Arturo from front desk which was rude but in the “kind way”, and I am still waiting at front desk for the search.
8.0 Excellent
Pros: Big room with big bathroom
Cons: The bathroom needs to be cleaned better, we could find some hair of other people on the ground.
6.0 Good
Pros: nice hotel
Cons: staff was mediocre... front desk attention was poor
8.3 Excellent
Cons: Air conditioning made a lot of noice, difficult to sleep at night
9.3 Excellent
Pros: Absolutely beautiful. Quiet, classy, amazing tub.
5.8 Okay
Pros: almost all people of the service were very kind and helpful
Cons: the buffet was poor there was no hot water and I had to pay for an extra towel since in the room there was only 2 medium and old towels
7.0 Good
Pros: Rooms were good
Cons: Food had no taste at all Smell of the river passing near the property Force of water of the shower and bathroom
5.8 Okay
Pros: Room was big.
Cons: The staff were pretty unfriendly at times and they kept trying to charge for everything extra, a puppy and even extra towels. I wouldn't mind but there are no clear details of extra costs on booking.com at the time of booking. It just days they 'may charge' in a very hidden text with no actual details on how much. So it is impossible to know. They didn't charge after I complained a lot. Service is also normally excellent in Mexico, in a basic way such as saying good morning before the guest etc. I had a delayed response twice when saying good morning. The staff need better training and more focus on the customer. Floor also had some hairs.
10.0 Excellent
Pros: The personal are so kind
Cons: I like everything
8.5 Excellent
Pros: No complaints.
El Sueño Hotel & Spa - Puebla City - Building
17
9.0 Excellent (572 reviews)
Overview Reviews
With a stay at El Sueño Hotel & Spa, you'll be centrally located in Puebla, just a 4-minute walk from Puebla Cathedral and 6 minutes by foot from Zocalo Square. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
8.8 Excellent
Pros: The shower and the bed
Cons: The bathroom sink area and the hangers in the closet of the same area. The TV that we were never able to figure out how it worked , If it did work. The light in the outside hallway that was left on all night and therefore shining into our bedroom. The security box that was difficult to figure out and seemed to have a mind of its own. We were never instructed how to use it in the first place along with the TV and trying to figure out by reading the instructions next to lmpossible.
9.5 Excellent
Pros: The service and cleanliness of the place and been so close to the downtown of all the places.
Cons: Wish they had a Gym to work out.
4.5 Okay
Pros: I liked the friendliness of the staff. I disliked the part where I was ignored and had to have my bf step in. The place has a good concept going on but has a long way to go to achieve true 4 star quality.
Cons: I didn't appreciate being dismissed. I also didn't appreciate that I was told "when you check out you can fill out a questionnaire that the owners will read"....what service did that do for me if I had just checked in and I was already miserable with two more nights to go!? A/C was extremely noisy: management dismissed it with a "I check the AC everyday" There was too much light going into the rooms, couldn't sleep. Their response: past 12am: we can see if we can turn off some of the hotel lights. Still couldn't sleep. Past 2am: we were switched to a different room that had "natural light" come in from an open air space from behind an open bathroom floor (marina) and I guess really bright "natural " AC light. We hardly got any sleep and my partner, who is a light sleeper, did not get any sleep. Another bothersome issue for us, we live together yes, but definitely do NOT like hearing each other's necessities every time we had to use the bathroom. Honestly, we were shocked to have booked a "4 star hotel" and had such a horrible experience that definitely hindered our first time in Puebla because we were sleep deprived. El Sueno means "the dream" but we definitely did not have any dreams that one night. Furthermore, we were originally scheduled to spend 3 nights there but could not make it past the first night and had to check out early. Fortunately, through some arguing, we were able to cancel the other two nights. Unfortunately, a FULL rate was charged for that night and not was we had paid per night. We feel really taken advantage of. Am I supposed to be grateful that I was refunded some of my money on a nonrefundable fare? I don't think so when an alleged 4 star hotel does not deliver and is not up to standard of any other 4 star hotels that we've stayed at...and we've traveled quite extensively both for business and leisure.
5.5 Okay
Pros: I liked the spa and the food.
Cons: The staff and front desk were rude and the room didn’t look as good as the pictures. The spa and the food were the only things I liked and the staff at the spa were nice.
7.5 Good
Pros: It was delicious. Very clean and it met our expactations.
Cons: Where they parked out vehicle, not sure how secure it was.
9.3 Excellent
Pros: the room was comfortable, the place looks nice.
Cons: the bathtub was a little dirty, cold water in the pool and television and bureau lamp are old
10.0 Excellent
Pros: EVERYTHING! It’s a very special boutique hotel in the center of Puebla. The food was outstanding! The decor, the fresh flowers everywhere, the service. Aldo, the manager was incredible, always making sure that everything was perfect. The value for what you get is great!
9.3 Excellent
Pros: very nice considered concept, more an art hotel than spa! Everywhere are delicate and interesting details to find, very very nice! Staff are very friendly! The room concept is a must to see! Price and location are very good.
Cons: Don’t expect to have a spa experience during your stay!!!
8.8 Excellent
Pros: The staff and the location were both great. Just a couple of blocks from the Zocolo. The hotel itself was very clean and beautiful. The staff was very attentive and took care of our requests promptly. Breakfast was also great with varied options for all tastes.
Holiday Inn Puebla La Noria - Puebla City - Building
18
8.9 Excellent (2,607 reviews)
Overview Reviews
Welcome to Holiday Inn Puebla La Noria Holiday Inn® Puebla La Noria hotel is located between important avenues, close to business, industrial, commercial and entertainment areas of the city. Enjoy easy access to the Angelopolis shopping center, the beautiful Baroque Museum, the impressive Metropolitan Auditorium, the University Cultural Complex, and reach the great universities like ITESM Campus Puebla, UPAEP, BUAP, among others, in less than ten minutes. During your free time, explore the colonial zone of the Historic Center recognized as a World Heritage site by UNESCO, the beautiful archaeological zone of Cholula, enjoy the smallest volcano in the world, and visit the Africam Safari. Very close to the hotel, you can enjoy the wheel of fortune "Estrella de Puebla". Enjoy the large outdoor heated pool, relax while tanning and read a good book on the lounge chairs and get rid of the stress of the day in the 24-hour Fitness Center. To help you stay productive, we offer a Business Center 24 hours a day and complimentary Internet access. We also invite you to try regional dishes in our Frutas y Flores Restaurant. Travel with your pet and feel comfortable being a pet-friendly hotel. Kids Stay and Eat Free Kids ages 18 and under stay for free when sharing their parents’ room. Up to four kids ages 11 and under eat free any time of the day in any Holiday Inn® on-site restaurant. *View Terms & Conditions for Details.
9.3 Excellent
Pros: Personnel very friendly and professional, room was on a high level as requested with nice view, bed was very comfortable. All in all very good!
Cons: Shower stream was very strong. A little uncomfortable
8.0 Excellent
Pros: Very nice and clean business hotel. Very good buffet breakfast. Reasonable price. Small but clean pool. Helpful staff.
Cons: Quite far from downtown. Could add more weights to their gym.
10.0 Excellent
Pros: My family/friends and I had a really pleasant stay. The day and night staff we're kind, attentive, friendly and very helpful. We came from NYC for a family wedding. We spend 6 days 5 nights. We had questions on how can we get around and places to eat the staff was very helpful. We got it 2 nights during our stay at 4-6am after partying it up Francisco who works the night shift was really attentive towards us. He reminded us if we need any room service, water or anything else to please let him know. The complementary breakfast was DELICIOUS!!! They have hot coffee/chocolate,fresh juices, a buffet style Mexican breakfast, fresh fruit, a very sweet lady chef making fresh tortillas and eggs (any style) on the spot. The hotel room, bathroom, bed sheets, towels, pool, restaurant and the waiting area are very clean! (I'm a clean freak so I know what I'm talking about) Thank you Holiday Inn Puebla La Noria for such a clean, safe, delicious and friendly stay. I highly recommend this hotel. I already recommend this hotel to 5 different families back home.
9.3 Excellent
Pros: everything excellent!
Cons: nothing
Fiesta Inn Puebla Las Animas - Puebla City - Building
19
8.9 Excellent (1,703 reviews)
Overview Reviews
If you are traveling to Puebla, please make sure to arrive at the hotel by 10pm. Due to an ongoing maintenance project, the highway to access the hotel is closed from 10pm to 5am and it could affect your ability to access the hotel. Please plan appropriately to avoid any inconvenience.Fiesta Inn continues to evolve and transform as a leader in Business Class hotels with the Fiesta Inn Puebla las nimas. The hotel is designed to let visitors pass their time as they wish, with spaces that are functional and welcoming, so guests can work independently or socialize in groups. Today, the Fiesta Inn is more than just a hotel. It's a community of travelers all working to get ahead.Located in the Las nimas Triangle, one of the main plazas of the city, the hotel is adjacent to the John Paul II financial complex and is close to the Angelopolis shopping center and the University Cultural Center. It offers easy access to many of the most beautiful buildings in the city, which has been declared a UNESCO World Heritage Site. Fiesta Inn Puebla Las nimas is an Eco-friendly hotel, so it is a 100% smoke free hotel.The hotel check-in time is 3pm. Check-out is 12:00 hrs. A convenient Express check-out service is available.
9.5 Excellent
Pros: The location was perfect for the event I attended, the food was really good. The room had this nice balcony and bed was super confortable, so I really liked it and had a great time at this hotel. Hot water was really good and the amenities are great!
Cons: I think its a bit nosy, you can hear the doors from above. The valet parking takes a time to get your car, but besides that its a great service. The water needs a bit more pressure.
5.0 Okay
Cons: Too much noise in bathrooms hall way You can hear the noise from the next door room
9.5 Excellent
Pros: The service was really nice and polite. It's very clean and tidy.
Cons: Only the food was a bit expensive for the place in Puebla, you can found other restaurants more traditional and cheaper.
10.0 Excellent
Cons: They charge you the parking ticket
10.0 Excellent
Pros: Excelent service
Cons: Nothing
9.5 Excellent
Pros: Location and service are amazing!!
Cons: It’s mildly overpriced
10.0 Excellent
Pros: Good! Lots of different options
10.0 Excellent
Pros: Everything
10.0 Excellent
Pros: beatifull
Cons: breakfast
Ikonik Hotel Puebla - Puebla City - Building
20
8.9 Excellent (804 reviews)
Overview Reviews
A new hotel of 69 rooms and a restaurant with high quality finishes in a totally contemporary style located in the central area of Puebla, near the Convention Center hosts of important social and cultural events. The hotel has Wi-Fi in all public areas and rooms. It also includes a general lobby, a bar, a restaurant, bathrooms, kitchen, fitness center and general services.
8.8 Excellent
Pros: Pet friendly.
Cons: The noise. Traffic can been heard on all sides. Windows are the issue. Need double pane. I think your aware this issue of all the past reviews. It seams be a constructional issue. Sure it’s price $$.
9.3 Excellent
Pros: Great value for money
Cons: Rooms should be better isolated from outside noise
10.0 Excellent
Pros: The locations is great in Puebla.
8.3 Excellent
Cons: The rooms are a bit smaller than I expected.
10.0 Excellent
Pros: Excellent Location, walking distances to El Parián, The Catedral, Downtown
8.8 Excellent
Pros: Very comfotable bed.The shower has good pressure.The people on the front desk are very good.
Cons: Very little natural light in the room
10.0 Excellent
Cons: It was very noisy from the road
7.5 Good
Pros: Good variety of food for the breakfast. Coffee machine and AC in the room. Good location, less than 10 min walk to the main square.
Cons: Not all staff spoke much English. No espresso machine in the breakfast room. A hand soap bar was taken every day and replaced (not always) with a new one.
10.0 Excellent
Pros: Just perfect!!!
8.8 Excellent
Pros: Well furnished/elegant room and very comfortable bed. You can choose between quiet but a bit dark internal rooms, or rooms with a spectacular view of the city but a bit noisy because of the street. Breakfast is very good and includes both continental and warm Mexican specialities.
Cons: During the night you have to be a bit careful when walking back (<10min) from Zocalo in the city center.