Would you like to save as your currency permanently or for this visit only?
Only one english speaking staff, room service operator could not speak english. Considering this hotel is located next to an International Exhibition Centre, there should be english speaking staff.
Very good A/C, good breakfast I've made last minute booking - booked a night in the hotel thru www.booking.com only 40 minutes before arrival, near 10pm. When I arrived to the hotel receptionist told me that booking office is open till 8pm, so she can't see my reservation still, and she can't give me a room for the price I've booked, only for a regular price. I asked for a manager, she told that the manager is also absent at this time. She was very impolite and tried to put me out without any rooms. But I persuaded so she was needed to call a manager. The manager explained her everything by the phone, so finally she managed to give me my room. But she even didn't excuse.
Kind and service oriented staff Room with a few of the hall was horrible, the window could not open and the airco could not cool so I did sleap in hot room. the hall downstairs was entered during the night and the people building some stands made a lot of noice.
Rooms were large and extremely clean, staff were polite and service oriented. It seems, there is absolutely no acoustic insulation between rooms.
Location near expo. Many things but especially the walls are so thin that you even hear "breathing" of your neighbour..........
spacious rooms, clean, near the exhibition centre poor choice of breakfast buffet, poor transport connections to Moscow centre
The room was good.For the attendes of the exhibition at Crocys Center this hotel looks perfect.You do not need to go outside,everyhing is in one complex of buildings. The restourant service is not too good as the hotel.
I wouldnt choose this hotel if i didnt take part at exhibition. not comfortable for people who came for sightseeing, far from the city, through there is a metro station 5 min from it.
Spacious, clean, and comfortable rooms. Location is right in the expo center, which is key with Moscow traffic. Though it is supposed to be a business hotel, the Internet connection was mostly down, and spotty at best, despite repeated complaints. They are also very cheap when it comes to amenities and perks - For instance, they argued with me when I asked for an extra bottle of water and some more soap.
So so Communication, little english speaker
Very friendly staff, nice decoration, clean, near the airport. The transfer from the airport was not very efficient, nor the driver friendly. Strange, maybe just bad luck?
I loved the hotel's location in the midst of a family neighborhood and surrounded by woods. It was about 15 minutes from Sheremetyevo, but a world apart. I will definitely consider it if I have a long layover next time I am in Moscow.
Staff were very friendly and helpful. Hotel had all the facilities you might want, in a home-like atmosphere (except most of the cable TV didn't work!). The restaurant in the hotel provides really good food at reasonable prices. We went for a day trip into Moscow from the hotel, and although a bit of an adventure getting home, it worked quite well.
Very friendly hotel staff, good food, nice room, free airport pickup and dropoff, not expensive. Nothing bad.
Conveniently located close to airport - avoid traffic when getting there. In the middle of nowhere with difficult access to the city = expensive and time consuming. Hotel should prepare much better info about access to hotel because even my taxi driver could not find it for 30 min.
Everything was great, especially transfer service.
This was the nicest hotel I stayed in while in Russia for 3 weeks. The free transfer to and from the airport is great. The location is a nice suburban area with a close-by train station. The breakfast is great. The rooms have A/C and the sheets on the beds are extremely soft and comfortable. A bit expensive.
good staff, pick-up from and delivery to the airport, good value it is not convenient if you want to visit Moscow-city
great staff, shuttel service, clean , quiet, close to airport, great food, very nice disign. to reduce price
Room, breakfast There was not the transfer which had been booked.