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Breakfast assortment was good. Internet connection great throughout hotel even restaurant. Balcony. Nice kitchen, Big bathroom. Easy to find. Small things, heat hard to control, TV only had Chechen language; at least a English News channel would be valuable to guests who don't speak Chechen. Location while easy walking distance of center and public transport is sort of rundown area
very friendly and always accessible to staff. Orderly and elegant hotel you have a little choice for breakfast
The staff were very friendly and helpful. The overall hotel was fantastic. Very stylish mixing contemporary and traditional styles perfectly.
The hotel is simply stunning both inside and out and finished to an extremely high standard. The decor is beautiful and compliments the historical building. The staff could not be more helpful making all the necessary arrangements for us to enjoy our holiday. Our room was extremely spacious and comfortable, fitted with a high quality bathroom, creating a picture of modern elegance. Our stay at the hotel was truly luxurious and there is no doubt we will be returning.
Fantastic design in an old listed building.Excellent service
We get room just under the roof with windows to the sky, this was really nice. We are using this hotel always when we are in Brno Maybe check-in can be little bit more faster :)
Twin beds instead of a double.
Wonderful new design hotel in historic building. Everything perfect. Restaurant wonderful, staff attentive and friendly. This is how a hotel should be! Sadly Spa area was not open. Otherwise all was wonderful.
It's a fabulous hotel. Ultra-hip contemporary design with generously sized, quiet and restful rooms with all the comforts you could want; very welcoming and helpful staff for whom nothing was too much trouble - the service was exceptional. The building is beautiful and very well located - a restored palace right in the centre of town near all the major sights and shopping/restaurants. Gym and spa not yet open. When they are it will be our perfect city hotel.
Really nice hotel. Room was amazing. Just in the downtown, with very good location. Breakfast was also really good. I can only reccomend!
big room, new decoration. breakfast could be enhanced.
quiet surrounding, nearby parking no money change service (euro/crowns)
The apartment is big with sufficient facility. Receptionists are with good service Staff attitude is bad
the room..it was really nice... We had a room on the inside part, where the buses park and there was no air conditioning in rooms so we should have an open window and heard the noise of teh buses when arrived and park the bus...
Very comfortable and welcoming modern hotel, helpful reception staff, a little out of town but on direct tram route.
Huge room, very clean, all you need for a business trip.
I had a bad luck, there didnt work a TV :)
Hotel is new and rooms are above 3 star standard. Breakfast was served as rich hot buffet with variety of all kinds of food. Hotel staff was friendly and helping. Hotel is 15 minutes away from the city centre.
Staff were very helpful and polite, the service was great and food was excellent Wouldn't recommend hotel vista to anyone.
Right next to the main train station. Great location. Wonderful staff. Hotel showing some age, but it's clean and has all the modern amenities. 2 small beds instead of 1 big one.
Hotel Staff provided an excellent service. The room facilities were off exceptional standard.
It had a central location and we were able to park safely and easily. The room was good and comfortable.
Room was too hot, heater could not be switched off, had to change room at 1am in the morning.
Great staff, very friendly, very professional. When the parking ticket machine didn't work, the staff let me park for free in their area. Great breakfast, very good AC, great room. Not much parking downtown and the parking ticket machines took my money without giving me a ticket. But when the hotel heard that they let me park for free in their lot.
Beautiful historic achitecture and restaurants. Yes I find it innappropriate for hotel of this class and its excellent tourist location to have a small army of prostitutes hanging around in the lounge, reception and bar in the evenings. This gives a poor imprerssion to serious business people and tourists.
Very good value for money
This is a very smart hotel for the price I paid. The restaurant was lovely but nobody seemed to use it.
Good, comfortable large bedrooms Smoking in the lobby and lounge
It was central to the city and opposite the bus station which was very convenient. It was a nice hotel and was very clean. The service was not very good from all of the staff.
Comfortable room, great location, Nice restaurant. Bar and minibar were expensive, free wi-fi only available in the lobby area, no tea/coffee facilities in the room, no ironing facilities in the room.
the friendly staff and the nice breakfast to go early the morning we left to catch the train we were totally happy
Great stuff, very good breakfasts, wifi internet for free everywhere. Amazing.
I have got confirmation but unfortunately when I came to a hotel a receptionist said that they don't have free room for me!!!!
I't was like royal, to come in and see the glamour in reception! I knew immediately that I can enjoy!
The room was nice, typical of a 4-star hotel. There was a balcony, which was a great plus (seemed that every room had one). But especially great was the wellness centre that you could book for yourself and the whole complex (sauna, steam sauna, jacuzzi, solarium lamps) cost only 450 Kc an hour (up to 6 persons). And there is a bar with 2 bowling lanes open till 2am with very reasonable prices.
I like the rooms and breakfasts are very good. If you want the room with aircondition, dont hesitate to ask on the reception. Parking for free and wifi internet also - everywhere. Nice bowling.
The hotel is modern and a room was clean with a very comfortable bed. However the hotel is not in the center but easy to reach by tram in 10 minutes (tram no. 1) I definitely want to mention that the price what we booked on booking was not the same as we paid in the hotel. It was very unpleasant when we faced with the fact that we have to pay eur 150 instead of eur 136. (originally price on booking) Still do not accept and understand why it is happened like that however we paid the higher price. And also the hotel do not accept euros only local money.
I though the hotel fulfilled the expectations of our party, in both style, confort, cleanliness and value for money. Additionally the breakfast was very good and comprehencive NO
The hotel was easy to get in and out of quickly. I was in town briefly on a business trip and It was ok for a 1 night stay. The hotel was recently renovated so the rooms and areas are new and clean. While the rooms are newly renovated I don't think the plumbing had been upgraded as the water in my sink and shower had a yellow a very distinct tint to it making me think the plumbing was original.
The hotel have parking space. There was too much noise because of reconstruction works, the price did not include air conditioning
Location No complaints
The location is really good. Near the old town, across the street from the castle. The food was ok, the rooms pretty nice. Coffee at the bar downstairs is really bad, they serve it in some old communistic cups.
Very good standard of room; helpful desk staff. Smoking areas not acceptable.
Comunistic stuff without smile, dirthy pool. If the room we have got was Premium, I can´t imagine the size of standard one.
As a business traveler I like when everything goes right when I arrive to the hotel which was the case. I arrive late and the restaurant was still open with a nice carte. Hotel staff was pleasant, polite and smilly.
good position in the city and good brakfast very difficult access due to the road construction
The room was perfectly adequate for the rate, liked the large bathroom. It was very clean, comfortable and the location was unbeatable! The other hotel in the immediate vicinity had a much more updated, modern decor (Comsa Hotel) for very little more money (we visited friends who were staying there, so saw for ourselves)
Very good location. Nice and clean. Comfortable beds. Good breakfest. Very unprofessional front desk staff. Maybe someone should tell her that smartass remarks of the personal nature are not such a good idea in the upclass hotel of this nature.
The gym facilities No
My stay at the Hotel was for business. I was able to meet with colleagues for business discussions at the hotel.
We liked the good services from the hotel staff. We liked that is was in very short distance from the city center. It was written that wireless internet is available in public areas, we couldn't find it.
Great location. Good breakfast. Fine rooms. Good service.
Location was the prime factor i.e. near the city centre. Also it was good value for money. Warm breakfast juices seem to a feature of eastern european hotels and this wasn't an exception.
Service minded staff and the location of the hotel is close to everything in a very nice and quite area of Brno.
Good service and quiet place, excellent breakfest and in walking distance from the centre Non availability of CNN, Eurosport and other news in english
City centre location. They were helpful in getting taxi trips sorted and with translating - staff spoke English well. We only stayed for a weekend as we went for a wedding. The rooms were pleasant with high ceilings and a modern finish. The breakfast area and selection was limited. I think that they were not very busy so it may have been difficult to cater for a few people. The ‘fresh’ flowers on the breakfast table had mould on them they had been used for so long. But all in all I would go there again if I needed a middle-range cost-effective base for my activities. I would not choose it for a romantic or ‘special’ hotel stay.
breakfast had a good selection of food every day
A very clean , well run hotel . Situated in a quiet street but only 5 mins walk to the centre and 10 mins to the bus / railway station . nb . Bus no 76 to the airport runs every 30 mins from a stop inbetween the bus and railway station . The breakfast was excellent ; warm eggs and sausages !! The room was sound proofed , the bed was comfy and the shower very powerful . A bar directly opposite but try Vegas bar at end of the street ; free bowl of soup as soon as you sat down !!! Could not suss out the tv ; Looked for sports channels !
Close to town, very nice food and rooms are comfortable We didnt get all that was included with the luxury room but still had to pay for luxury room.
It was close to the city centre (15 mins. walk). in a broad tree-lined but relatively quite street, which contained a series of restaurants cheaper than those in the centre. Very new hotel. Comfortable room, with small bathroom with excellent shower and bidet. Good breakfast. Friendly, helpful and knowledgeable staff. Bathroom had some poor design features, and the room safe refused to work. Breakfast room was very chilly, due to air-conditioning.
The helpful and friendly staff. I have Parkinson's and the staff were patient when I was slow responding to questions or moving about.
staff very rude
nice double bed, good quality pillows, nice breakfast buffet, professional receptionists in summer time it is better to book rooms with airconditioning since the rooms face south, bit smaller bathroom then usual
buffet and beautiful receptionist!! na
The staff were excellent: helpful, friendly, polite.
The room is very clean, and the bathroom is very good.
I did like very much cleanliness, pretty new furniture but I missed air condition in all places - room, lobby bar ect. I have no complaints
staff was quite rude and didn't speak either English or German which is a shame in an international hotel. The rest was fine. Great breakfast. the reception staff was dreadful and patronizing
Room was good. View from 12th floor was good. There was not even an electric kettle in the room. They charged for a kettle of hot water as room service, I think that was mean.
The hotel and the restaurant is perfect!
Staff were helpful. Restaurant was good. Courtyard restaurant was very pleasant. Room was small. Public areas were not air conditioned - vey hot. Some distance from centre.
Very nice and helpful receptionist as well as other members of staff. Hotel restaurant offers great gourmet experience high above the Czech standard. All for very reasonable prices. Nothing, everything was just perfect!
Waiter at dinner was professional, suprised himself that hotel do not offers local drinks. location out of town, near con struction site - you can hear works since early morning, mix of hotel rooms with bussines officies, very loudy in the morning, lack of any information at breakfast - once you finish your choice of buffet you cmay learn that hotel offers also breakfest 'a'la cart".
location - rounded by highways from 2 sides and a car repair shop from 3rd and a shopping mall from the 4th
Food @ the Restaurant was really good. Free parking space. Free wifi. Really small rooms. We had a double room but hat difficulties where to put our luggage. The breakfast choice isn't very good. a lady works there and looks after the buffet but if there are for example no fruits left she doesn't get new ones. Bad coffee.
The staff were very friendly and helpfull. Food was good. Hotel was very clean
It's a design hotel with a lot of attentions for guests Difficulty to find it
Flexibility of personal and friendly accomodation. Breakfast is quite good and restaurant extraordinary good.
Service was excellent and the rooms were perfect and comfortable Check in and check out hours they should re-adjust this...
Its location makes it easy to get into town. Rooms are spacious and separate toilet and shower is very nice. We had a 3rd floor room - no lift and with 72 steps its hard work getting luggage to your room. 3rd floor rooms have skylights (3) so you have a choice, leave the skylights open and wake up at 0430 with traffic noise/light or close them and wake up at the same time in a hot room - the result if it is raining.
staff ok, breakfast ok,
The lift is absent. It's very straing for 4* hotel. The hotel has 3 levels.
I had the big room, very nice indeed, very big bathroom with bath and big shower, very quiet and very friendly personnel The big fridge, wich is nice to have is a bit noisy at time, the room is on the first floor, so no view.
The value of the hotel and location was very good and what we needed for the stag-do There was no lift for the boys on the top floor - but not really a major issue!
Immaculate new hotel.Very freindly There is some traffic noise in the mornings
Nice atmosphere, quite place, close to centre No
The hotel is located on a quiet street, parking is at the back of the hotel - strange parking area. Inside the hotel is it very comfortable and the staff and very warm and friendly.
Friendly staff. Young people creating a business. Newly renovated rooms. Beds are very hard. No elevator.
Not much i'm afraid...very dissapointed..not child freindly at all
Lack of Air Con
The are was nice. NO
we have stayed here many times over the past 8 years and it is always excellent. Breakfast is fantastic and the location for our visit is perfect, right on the lake with little cheap bars and restuarants all serving traditional food and drink. It has really gone up in the world since our first stay in 2002 when it cost £12 a night, a beer was 12p and a meal for two was £2. It has increased 4 fold but worth every penny and exceptional value The hotel has turned in to a 'wellbeing spa'. These customers take preference over hotel guests and that was a little frustrating. It has also tripled in price in 3 years so I hope they don't eventually price themselves out of the area.
Nice located, with beautiful lake view. Rooms are renovated, well-equipted, clean and nice. Big choice of food for breakfest which is included in the price. Big tarrace available from restaurant. There was a wedding when we stayed in Santon, but nothing could be heard in the room, very quited. Very small elevator in the part of the hotel where we were accommodated.. Old-style hallway.
Very helpful and friendly personnel In the dark it was very difficult to find! When you leave the motorway it's not indicated.
There is an excellent restaurant down the hotel, just by the lake.
The restaurant is excellent. A little bit scuffed.
Good kitchen, good hotel room equipment, nice area
Good size rooms
gorgeous decoration in the bedrooms, lovely breakfast, ideal location and excellent service
Loved medeval ceilings and stain glass. Wonderful breakfast and breakfast spread. Felt pampered. Wish the restaurant was open for lunch or dinner. Such a beautiful dinning area.
Central location. Good size room.
location poor to be for stars standard
They upgraded us to a suite of rooms--totally gorgeous with wonderful paintings and furniture. Breakfast was very, very good. Only the failure to signpost where the arriving client is supposed to go--a sign out at the start of the pedestrian zone would certainly be an improvement.
The decor. Very helpful staff. Noisy air conditioning/ noisy location above cafe/bar
Near shopping streets The room and batfroom was too small.The bed not good . We did not get a room in mainbuildig although we booked it Bedlinen was not changed each day,and same price for hotel room each day.No possibility for looking out the window ( window was coloured ).
Character of hotel No restaurant open
The hotel is right in the pedestrian zone on the Cabbage Market. The furnishings are quite unique, the breakfast is super. Nothing I didn't like about this hotel
great location, authentic Czech experience. tv options poor, no tea in room only expensive coffee
the hotel rooms are beautiful. I've liked the style a lot! there isn't internet signal in the hotel. If you use your own internet devices (air card) for the connection, you wouldn't able to use it.
Very friendly helpful staff. Nice place.
Was very central Needed some air conditioning
It is in the center vof the old town and all historical places are very close. In addition, there are many shops around Sometimes noise from street is higher
Locaton is excellent. Although retro stlye is trendy these days, the furnishing, design, service level seems belonging to somewhere between 70's and 80's. Only pricing level is uptodate or even higher than usual.
Good location very close to the center Hotel needs updating.
We arrived late in the evening and were friendly welcomed at the reception and processed quickly.
It was my second stay there. Nice place for normal price in the center of the old town Sometimes the noise from the street is higher
Location to shopping ,public transport. Just a little dull on walking in but after that fine
The location was great and the staff very friendly Parking was not "available" and we had to pay for it.
nice location the breakfast was bad.
central location, comfortable room poor breakfast
a bit old-fashioned, but nice atmosphere upper levels too hot in summer, lower levels - too close to noisy street