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The staff, the pool and breakfast The room was grim, badly furnished, and depressing
Comfortable hotel with good facilities, nice pool and spa. Comfortable air conditioned rooms. Food good quality and helpful staff.
The hotel itself was situated in a lovely area One of the staff members wasn't very useful or helpful. The dinner that was included was slightly misleading as it was finished by 5pm and therefore I could not take advantage of it
Staff was excellent and helpful. Reception is open 24 hr / day. Hotel is located near international roads, far from the center, so it was really quiet and nice surroundings, very green. Breakfast all the same but good. We had clean but worn out towels. Breakfast wasn't included into the price and a little bit overpriced. No transport to the downtown, only taxi (quite cheep, but anyway). Not for a long stay.
It is conviniently located near some international roads, the reception is open 24 hr / day. The room wasn't very clean, pillows had strange smell and luckily we stayed there just for one night.
Everything was perfect. Staff was very frendly. Food in the restautant was perfect.
Silence and comfort. Wireless internet.
Beds were the best we had slept in. Breakfast very good. I will say that Booking.com must be able to tell a 'twin room' from a double, but the hotel sorted it out for you, much to their credibility.. I enjoyed my stay very much Gwenda krop I was travelling with my 22 year old granddaughter. asked originally for a twin room, and after several emails stating a 'twin room' which means a room with 2 single beds, we were given a 'double room' then a queensize bed room!!! My granddaughter certainly doesn't want to sleep with her grandmother.... BUT the Hotel was very good and fixed our problem, I have no fault with them at all. I think the web site needs pore options available. Thankyou Gwenda Krop
Friendly staff,good basic food,helpful English-speaking receptionists. Beds need new matresses.
Reception staff very friendly, polite and helpful. Hotel was clean, pleasant and quiet.
Cheap & clean hotel for 1 night's stay breakfast wasn't included into the price
The welcome was excellent as was the room and breakfast. A great location and excellent value for money.
1 night stay does not give much time to have any oppinion, but I liked the breakfast
Beautiful location, really nice hotel for money.
Improve english comunication in the Reception.
value for money jacuzzi and sauna took a long time to warm up when people were not using it before us, thin walls between rooms
The hotel was very well fitted out with quality fittings and finishes. The whole hotel has been made over in a very attractive, modern but practical way. There was a lovely view from our room of the mountains. It was a little walk from the centre of town, so maybe older people for instance, might find it a bit far. But it is only a 10 minute stroll to the centre. I thought the hotel had a communal spa bath- it has a steam room but it looked like it was only used in the winter, but we didn't ask to use it.
very nice and clean hotel with very spaceous and nicely decorated rooms and excellent/quiet location off the main street but still within walking distance of the city center hotel staff spoke no English and only limited German! no satelite tv
Staff was very friendly & helpfull
Affordable price. Some amenties in place
Everything was really great. Hotel is easy to reach with navigation. Room was clean and quite. Spa was very nice and food in the restaurant nextdoor was very good. I will surely come back next time I'm in this area. Considering the price of the hotel compared to other Polish hotels, I think that the Spa should be free of charge.
Staff were very helpfull. Very quiet & relaxed atmosphere.
everything was ok, position, clean room, enough breakfast, free parking place... it's good to have also free sauna?!?
The staff is very nice and helpful. The surroundings are very beautifull. The room floor was very dirty, a lot of spots on the carpet. There was a problem with a door lock, the maintainance worker tried to fix it but the attempt was unsuccessfull: later we've got stuck in the toilet room again... The breakfast and dinner are very poor: don't recommend to order it.