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The location and overall room comfort. The drunk loud teenagers at 5 in the morning that the hotel staff seemed to do nothing about.
The excellent location and the presence of kids club No it was perfect and I extended my stay based for one more night more than what was planned
Modern annexe with very comfortable room, free internet connection and spacious en suite. Quiet suburban / village location, just about walking distance from rail station A long way to the breakfast room if it was raining!
Surrounding, quiet, clean The speed of the internet was too low.
atmosphere is great!
The hotel had considerable charm. Its facilities and services far exceeded its three star rating.
peace and privacy, good breakfast, comfortable, if small, room
The staff was very nice and the included breakfast was done very well. The food for the evening meal could have used less salt.
friendly staff, breakfast was a bit pricey but solid. air conditioner was really weak, room service pizza only. pillow was extremely uncomfortable, mattress was too hard. didn't get any sleep.
Everything there was very pleasant and rest and also very beautiful and aesthetic. The staff was nice and courteous
On your webpage you offer this hotel as spa-welness hotel. In fact, spa center is separeted from the hotel and it's payable.
The room and the toilet are clean. The breakfast is great with the view of city and mountains. The internet is expensive. The air conditioner didn't work well.
good enviroment , motor musem
good service and the room is clean and big The bar is closed. We wanted to get something to drink but we had to go to another bar somewhere else.
this house was not what we expected. We want to have the entrance for the therme, but it was'nt possible. Small rooms.
lovely setting, nice rooms, great breakfast.
as non german speaker the staff were excellent. One lady spoke excellent englilsh and was very helpful about here I should visit. She even rang a number of information centres for me to get clarity. Very good and I would return without a doubt.
Our appartment had a balcony with wonderful view on the hills in Oberhof. The room had a kitchenette which was quite practical for making small meals. The bed could have been more firm.