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The friendly staffs and the modern facilities and clean room
Convenient stopover location en route to Zermatt. Good breakfast and clean, basic rooms.
Everything was neat and clean and modern. The private parking worked well and it is well placed in Visp.
The staff were friendly and helpful. It was nice to have space in the bedroom and a balcony. It was an excellent location. The extra touches were really nice - ie a basket of apples by the elevator. The bathroom was very compact!
Easy access, comfortable, nice design features, good breakfast. The electrical outlet and above bed lighting were broken. We ran out of toilet paper and tissue on the second day.
Good, central, quiet location
Offered an early breakfast if we required it No restaurant for dinner
Very close to train station. Nice rooms. Good breakfast. There was no shutter on one of the windows. The street lights were really bright and shined through so it was really hard to sleep.
goof value; very clean; little "extras" (e.g. free fruit)
Desk staff was helpful and the location was convenient to the train station. No air conditioning required windows to be kept open which creates considerable noise.
Good greeting, nice meal and staff very helpful. Location outstanding - Zermatt and lots of walks.
Free wifi proximity to the station the staff were nice
Close to the station, clean, helpful staff, quiet, very recommended, excellendy wireless internet
central location very basic rooms
Service, local food and wine
The hotel staff made our stay very pleasant. Good breakfast. Near to Zermatt to enjoy Matterhorn views.
I highly recommend this hotel to anyone as it is one of the best in Switzerland. It was very relaxing and the food was just brilliant. The staff are also very friendly and nice and always check on you if you're doing well. It is highly recommended for anyone. Everything was perfect.
The hospitality, swimming pool and excellend food
Very nice family hotel, great country-side location, pool with mountains view, nice breakfast.
We greatly - from a to z - enjoyed our stay at the Turm Hotel. Just love it.
Good hotel, cosy, nice people Nice breakfast, with nice facilities sausa etc
We enjoyed our 3-day stay in this hotel very much. The employees are very friendly and professional. The breakfast buffet is great, we did not miss anything. The location in the village of Grächen is very nice, although one has to consider that it is 8km uphill from the main road towards Zermatt, and it is up to you whether this is an advantage or a disadvantage.
The staff and the service is excellent. Most of the rooms has mountain view and the room is quiet and spacious. Very clean and comfortable to stay. Will stay there again when I am in Switzerland next time. Grachen is about 1.5 hours travel from Zermatt so be prepared
The staff were very friendly, welcoming and helpful. All rooms have an excellent view and are comfortable and clean. We got the impression from booking.com that the pension had a restaurant. This is not the case - a fact which guests might need to know in advance.
Must be one of the best views in Switzerland to wake up to at 1400m above sea level and about 700m above Visp. Very attentive owner made us very welcome.
Location and the view to the mountains and valley from the room with balcony was amaizing. Breakfast was also very good. Possibility to park a car. Free Internet. Staff very friendly.
Herr Zimmerman, the owner, is a very dedicated person and helpful in giving good directions about what to see and do in the area. The room walls, bed support and floors were all knotty pine and beautiful with a sense of authenticity. The room had a balcony that looked down on the Visp valley and the mountains beyond. The Pension kastel is in the small village of Zennegen, 1400 meters above sea level. Quiet and lovely area. The breakfast provided was really good with good variety and balance between protein and carbohydrates.
The staff here were wonderful and so hospitable. They gave us many great locations in the area to check-out; Zermatt town and the Matterhorn, Beurgerbad @ Leukenbad thermal baths, spa and wellness centre (awesome slides for family fun!!!). We were only going to stay for 1 night and ended up staying for 3! We would definitely stay here again :) They do not provide soap and shampoo. This was the only negative.