Overview

Best Western PLUS Alpen Resort Hotel
Top Family Hotel

Spissstrasse 52, 3920 Zermatt, Valais, Switzerland
+41 27 966 30 00

$78+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 1,554 reviews
See all reviews

Review highlights

  • 9.0
  • 8.6
  • 8.1
  • 7.5

Good to know

  • Friendly service
  • Train station is close
  • Spacious rooms

Nearby

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    About

    The BEST WESTERN PLUS Alpen Resort Hotel is a modern first-class resort, situated near the railway station in the traffic-free Zermatt, Gornergrat station and ski lifts. All our comfort rooms have a balcony with view of the famous Matterhorn. The restaurant features excellent food and a large wine card. Start your day with our complimentary full breakfast. We have an indoor pool, sauna, a seasonal salt water pool (33°C) massage service, tennis court and other ways to have fun. Our rooms feature a flat screen cable television with more than 100 channels, bathtub, hairdryer and mini-bar. Enjoy your stay. A city tax of 2.50 CHF per person, per day is to be paid directly at the hotel.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Safe
    • Sauna
    • Ski storage
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business center
    • Laundry service
    • Spa
    • Pets not allowed
    • Train station shuttle
    • Steam room
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 1,554 reviews
    • 9.0 "Terrific location."
    • 8.6 "Great service."
    • 8.1 "Breakfast is good."
    • 7.5 "Nice rooms."
    • 6.4 "Vibe was decent."

    Overall Rating

    8.2 Excellent
    Based on 497 reviews
    • 8.7 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 8.0 "Generally very clean."
      7.8 "78% said rooms were clean."
    • 7.4 "Nice rooms."
      9.7 "97% thought rooms were spacious."
      7.8 "78% said rooms were clean."
    • 6.2 "Sufficient wellness & sports facilities."
    • 6.1 "Vibe was decent."
    • 5.4 "Internet is average."
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    Overall Rating

    8.2 Excellent
    Based on 823 reviews
    • 8.9 "Location is great."
      9.4 "94% thought it was easy to get to the train station."
    • 8.8 "Pool is good."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      10.0 "100% found the restaurant service to be one of the best."
      7.8 "78% thought the service was very professional."
    • 8.1 "Breakfast is good."
      7.1 "71% were happy with the price of the breakfast."
    • 7.1 "Nice rooms."
      9.7 "97% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.0 "80% said rooms were clean."
      8.7 "87% enjoyed the balcony."
    • 6.3 "Vibe was decent."

    Overall Rating

    8.6 Excellent
    Based on 233 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 9.0 "Excellent pool."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 7.8 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.2 "82% said rooms were clean."
    • 6.5 "Vibe was decent."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Train station is close"
    "Spacious rooms"
    data provided by TrustYou

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