Overview

Best Western PLUS Alpen Resort Hotel

Spissstrasse 52, 3920 Zermatt, Valais, Switzerland
+41 27 966 30 00

$84+

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Overall guest ratings

8.2/10 Excellent
Based on 1,119 reviews
See all reviews

Review highlights

  • 9.5
  • 8.6
  • 8.3
  • 8.0

Good to know

  • Friendly service
  • Spacious rooms
  • Train station is close

Nearby

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    About

    The BEST WESTERN PLUS Alpen Resort Hotel is a modern first-class resort, situated near the railway station in the traffic-free Zermatt, Gornergrat station and ski lifts. All our comfort rooms have a balcony with view of the famous Matterhorn. The restaurant features excellent food and a large wine card. Start your day with our complimentary full breakfast. We have an indoor pool, sauna, a seasonal salt water pool (33°C) massage service, tennis court and other ways to have fun. Our rooms feature a flat screen cable television with more than 100 channels, bathtub, hairdryer and mini-bar. Enjoy your stay. A city tax of 2.50 CHF per person, per day is to be paid directly at the hotel.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Safe
    • Sauna
    • Ski storage
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business center
    • Laundry service
    • Spa
    • Pets not allowed
    • Train station shuttle
    • Steam room
    • Babysitting or child care
    • Internet
    • Laundry facilities
    • Meeting/Banquet facilities
    • Kitchen/Kitchenette
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,119 reviews
    • 9.5 "Terrific location."
    • 8.6 "Breakfast is good."
    • 8.3 "Great service."
    • 8.0 "Rooms are great."
    • 5.9 "Internet is average."

    Overall Rating

    8.0 Good
    Based on 346 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.6 "Nice rooms."
      9.8 "98% thought the view was good."
      9.8 "98% thought rooms were spacious."
      8.0 "80% said rooms were clean."
    • 5.5 "Vibe was decent."
    • 5.3 "Internet is average."

    Overall Rating

    8.1 Excellent
    Based on 615 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
      8.7 "87% were happy with the price of the breakfast."
    • 8.3 "Pool is good."
    • 7.7 "Good cleanliness."
      7.6 "76% said rooms were clean."
      8.6 "86% thought it was clean."
    • 7.7 "Good service."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% were happy with the shuttle service."
    • 6.6 "Internet is average."
    • 5.2 "Vibe was decent."
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    Overall Rating

    8.5 Excellent
    Based on 156 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Rooms are great."
      9.8 "98% thought rooms were spacious."
      9.9 "99% thought the view was good."
    • 8.4 "Pool is good."
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 5.2 "Vibe was decent."
    Hotel type
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Train station is close"
    data provided by TrustYou

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