Overview

Best Western PLUS Alpen Resort Hotel
Best WiFi

Spissstrasse 52, 3920 Zermatt, Valais, Switzerland
+41 27 966 30 00

$110+

Overall guest ratings

8.3/10 Excellent
Based on 1,314 reviews

Review highlights

  • 9.4
  • 8.8
  • 8.5
  • 5.6

Good to know

  • Spacious rooms
  • Train station is close

Nearby

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    About

    The Best Western Plus Alpen Resort Hotel is a modern first-class resort, situated near the railway station in the traffic-free Zermatt, Gornergrat station and ski lifts. All our comfort rooms have a balcony with view of the famous Matterhorn. The restaurant features excellent food and a large wine card. Start your day with our complimentary full breakfast. We have an indoor pool, sauna, a seasonal salt water pool (33°C) massage service, tennis court and other ways to have fun. Our rooms feature a flat screen cable television with more than 100 channels, bathtub, hairdryer and mini-bar. Enjoy your stay. A city tax of 2.50 CHF per person, per day is to be paid directly at the hotel.

    More hotel details about Best Western PLUS Alpen Resort Hotel

    Best Western PLUS Alpen Resort Hotel Prices:

    $110 - $383 (Based on average prices for a Standard Room)

    Best Western PLUS Alpen Resort Hotel Rooms:

    80 rooms

    Other names used to reference this hotel:

    • Best Western PLUS Alpen Resort Hotel Zermatt
    • Best Western PLUS Alpen Resort Hotel Zermatt Valais
    • Best Western PLUS Alpen Resort Hotel GVA
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    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Safe
    • Sauna
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business center
    • Laundry service
    • Pets not allowed
    • Train station shuttle
    • Ski-in/Ski-out
    • Steam room
    • Outdoor tennis
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    Reviews

    Guest reviews of Best Western PLUS Alpen Resort Hotel

    Overall Rating

    8.3 Excellent
    Based on 1,314 reviews
    • 9.4 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.1 "City centre within easy reach, said 91%."
      7.5 "75% liked the proximity to shopping."
    • 8.8 "Pool is good."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
      8.3 "83% found the restaurant service to be one of the best."
    • 8.5 "Breakfast is good."
    • 8.1 "Very good internet connection."
      7.5 "75% said the wifi quality was great."
    • 5.6 "Vibe was decent."

    Overall Rating

    8.3 Excellent
    Based on 538 reviews
    • 9.2 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 8.8 "Breakfast is good."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.5 "High comfort."
      9.1 "91% thought rooms were spacious."
    • 7.5 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.8 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.6 "Only 66% said the rooms were modern."
    • 6.7 "Sufficient wellness & sports facilities."
    • 5.7 "Vibe was decent."
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    Overall Rating

    8.2 Excellent
    Based on 604 reviews
    • 9.2 "Terrific location."
      9.5 "95% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.6 "Pool is good."
    • 8.4 "Breakfast is good."
    • 8.0 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 7.0 "Nice rooms."
      5.4 "Beds were acceptable for 54%."
    • 5.7 "Vibe was decent."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 170 reviews
    • 9.6 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 7.7 "High value."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 5.2 "Vibe was decent."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Train station is close"
    data provided by TrustYou

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