Location was excellent; 3 mins walk to main street, 1 min from electric ski bus - 1 stop to main lift station. On demand electric taxi from station to hotel....5 chf return each....otherwise 10 minute walk. Excellent breakfast. Nice spacious room for 3, 3rd person on sofabed. Good ambiance, bar, free internet screen. Overall good value...Zermatt is expensive!
Very friendly staff, great views of Matterhorn and good breakfast
The breakfast was simple but pleasant. Rooms were clean and comfortable. It was a bit tricky to control the heat in the rooms and we ultimately found that we had to lead a window ajar in order to keep the room from being too hot. Staff was nice and their service was helpful. Our overall hotel experience met our expectations.
Convenient location for buses to ski lifts and easy walking to town. Comfortable beds. Dressing gowns provided. Fast lift. Good breakfasts. Friendly helpful staff. Nice views of Matterhorn from the balcony. Handy ski room. Free WiFi.
No offer of breakfast for early checkout. No boot warmers in ski room. WiFi signal variable.
hotel was super for what we wanted. ski bus stopped outside.
spa area is in basement . only small lift to access! we were told there were no stairs !!! heath and safety in uk would close it down.
The view of Matterhorn Mountain from hotel's room balcony and the excellent food from hotel's restaurant.
The staff was very welcoming. Open to offer the best services . it is a very nice hotel , very friendly atmosphera
Freindly staff, clean and well equiped room, plus good central location
Incredible room with living room and large balcony and a view of the Matterhorn from the bed!
Reception was not that friendly (especially during checkout). Breakfast was ok.