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The reception desk was fluent in English and very helpful to make some calls for me in Italian. They were also very flexible in handling our internet connections. They were always there to help even with slight details, without getting tired or bored about it. Always optimistic and enthousiastic. I cannot think of any complaint or possible improvement.
Really nice staff, very good food, wellness, good location, clean rooms.
Very good location, helpful staff (indeed!)
Breakfast. Welcome apples in the room. Garage not far from the hotel. No.
I liked the location in lovely countryside, the food, friendliness and comfort of this hotel. The spa was spotless.The town it was in was also very nice. It was very easy to access any type of sporting activity; walking, cycling etc.
A very nice Spa facillity The quality of the dinner was not in coherence with the price.
Fantastic service and support from the staff.
Convenient for exploring a beautiful area of Italy. The rooms are large and this would be appreciated in a longer stay. We stayed in early October when there was a cold snap but the hotel was not heated until the end of October.
Excellent location within walking distance of downtown Cavalese, free rental of bicycles to discover the region, large room with a very nice view of the mountains, most staff very friendly Overall the hotel would benefit from a refreshment (carpet, paintings, infrastructure) to bring it to international 4* level. Breakfast is below expectation even when considering Italian breakfast standards (limited choice, poor coffee (no real espresso!), staff overwelmed in the last hour when clients rush, buffet not replenished anymore 45 minutes before closure).
Set in a small town tucked away in the mountains.Nice and peaceful.Staff were really helpful. Good breakfast.
Very pleasant staff, good room and view. Excellent location for car visits to area. Cold in room at night (didn't complain). Breakfast could have been better.
The location was excellent. The staff was not very helpful.