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We really liked the location and the price. The Internet does not cover all rooms, outside of that everything was as advertised.
Every aspect of our stay was phenomenal! From the staff to the great accommodations! The rooms, facilities and staff are great!
Great value, decent breakfast, good service. besides the bathroom the room was clean The bathroom was not adequately cleaned, particularly the toilet which had dried urine and feces smears on it.
It was very clean and comfortable. The beds aren't the softest, but I still slept great. The hot breakfast was delicious! The pool had a little too much chlorine.
The hot tub, breakfast every morning, and the cookies were great additions to The normal hotel experience. The Internet was shotty
The shower was amazing. The bed was comfy The rug was dirty. The wifi was awful
Breakfast could have been better.
The type of room was exactly what we were looking for The indoor pool was too cold
Nice King size bed, hot breakfast, had everything needed to get me through the night. Only stayed one night and it was pricey because if the weekend we stayed. Didn't indulge in the Indoor pool or jacuzzi but it looked nice. Parking was limited, only 1 person at the desk even though the hotel was 95% full, air was from a window unit which was either 50 degrees or 75.
Nice, comfortable hotel. Close to the university and downtown.
Location and ease of check in/out. Cost - WAY too high.
They had an indoor pool very close to the Appliaciation ski mountain The room wasn't cleaned very well there were left overseas from previous guest
Awesome breakfast & staff
Convenient, all amenities readily available Noise level from other guests until 11 PM.
Rooms and beds were comfortable Pool wasn't warm enough for me, but I'm from Florida and like it hot.
I booked a non-smoking room. At check-in, after I paid and right before I was handed the key, I was told I would be given a smoking room, with no other options available.
Location was good. Lots of channels on TV. Lobby nicely updated. Inexpensive. Many stains on carpet. Old 25" tube TV. Noisy/creaky bed mattress. Looks like room had been flooded in the past.
The room had pretty much anything I would have wanted for a short stay. Management was very accommodating in getting me checked in and checking out (I overslept). I have stayed here on previous trips. Always got the Queen room before. The carpet looked stained and dirty. Heating and A/C unit did not work well and was very noisy. It sounded like the jet engine of an airplane warming up. Obviously got the same "bad" King room as mentioned by "Nov. 28, 2015" quest.
The staff was very professional and pleasant. The breakfast area was clean and well stocked. Close to town and decent parking area. The toilet seat cover was cracked with a failed repair attempt. The shower curtain would not stay closed due to sagging rod. The shower head made a loud squealing sound. The bathroom wallpaper was peeling and moldy. The mattress was old and uncomfortable, The internet went out twice in 2 days. There was nowhere to plug in the coffee maker so it had to be moved to use. The carpet needs to be replaced, as does the A/C (it worked, though). The towels were tiny and worn. The message light on the phone flashed continuously.
The staff was friendly. The computers didn't work, apparently. Old diaper in the trash from the previous guest
Staff were very friendly and helpful The sink was clogged and would not drain. Room smelled musty
good location not too expensive lots of hair in the tub and bathroom floor pool not working - being cleaned? on a Friday and Saturday? couldn't get the room we booked (king) because the heat wasn't working properly but none of the 5 people working at the front desk seemed to really know what the problem was. They offered us extra blankets and said we could move to another room if we got cold. We chose another room but it was a queen room. No offer of compensation. New room was on first floor beside the busy highway.
Ease of access to everything . The pool temperature needs to be warmer, and the breakfast needs to be larger to accommodate more people.
In town visiting family for the weekend :) Great location! Friendly staff! Lumpy pillows :(
There was mold all over the shower curtain, stains all over the blankets, the hotel smells aweful. It is an outdated, poorly maintained hotel. It is worth the 20$ you would save to go to a nicer hotel.
It was a very clean and well kept place. The breakfast was awesome too. It was a good experiance.
The Sleep Inn in Boone is close to everything - downtown restaurants and shops, entertainment, etc. Hotel is modern, comfortable and clean. Staff is always friendly. Breakfast area is small and difficult to move around in.
When I stay in a hotel I'm looking for a place that's clean and comfortable, with a lowkey & friendly staff and continental breakfast. This delivers all of that, usually for a lower price than comparable options in Boone.
Main thing was that the heater would make a knocking noise when turned on. There was also a mix-up with a wake-up call where the front desk put the call for PM instead of AM (good thing I had the alarm set). That was addressed and it did not happen again. But all-in-all not a bad place and I would stay here again. Staff was friendly.
Great staff. Clean rooms. Close to everything. No bed bugs!
The room was nice and clean. The staff was helpful and provided us with directions to local dining options.
Staff was very helpful and friendly. Common areas were very new-looking and nice. Room interiors were a bit worn. Carpet needs replacing. Bed wasn't as soft as we'd have liked. We should have asked if they had a mattress pad to soften the feel. Some hotels have them.
we found a .38 cartridge (bullet) under our bed... kind of strange to find something like that. also indicates housekeeping didn't really do a thorough clean job.
Rooms were very clean and all rooms are non smoking! Staff was very Freindly and helpful. Free breakfast was just ok.
Hot tub in the connecting suite room.
Room was clean and comfortable, but the best thing was the staff. Very friendly ever though we arrived at 1 am. The next morning at breakfast the staff member pointed out everything they had and was very friendly. Made us feel right at home. Next morning at breakfast was the same nice lady. She took our used plates aa soon as we finished with them and walked to all the tables to check on all the people to make sure everyone had everything they needed. Would 100% stay here again because of that nice lady alone. But all the staff was just as nice.
Went up to Banner Elk to snowboard and absolutely loved this hotel! Very clean, nice staff, affordable and great location
Need softer pillows
Staff was very friendly and accommodating. Room was clean and comfortable. Proximity to both Sugar Mountain and Beech mountain is nice. Mini fridge in the room for drinks. Most importantly, I would gladly stay here again. Ok, so this is a bad that isn't so bad. They were redoing floors and making some other updates to the facilities which was a minor inconvenience but once completed the place will be nicer for the effort. They were close to being finished.
Breakfast was good, the room seemed clean, and the staff was very hospitable. The beds were TERRIBLE, the carpet was threadbare, and the hot water was lacking for showers. The price tag was extremely high and based totally on location. This hotel is in dire need of a remodeling.
staff was friendly and helpful Good location...free breakfast No elevators... Only one ice machine for the whole complex and it's downstairs and we were on the second floor. Bed was uncomfortable. No fan in bathroom. Hard to find outlet for my CPAP machine.
Good value room, free hot breakfast. Breakfast is very good. Close to two ski resorts. Very friendly staff. Rooms are nice. Brand new digital TVs with DVD player. Refrigerator, microwave, and coffee maker in room. Rooms are good size. I've stayed at Best Western, Banner Elk, NC twice in the last month. I have no complaints.
Very cheap and everything was clean. Staff was nice as well. A/c smelled musty and moldy. We had to turn it off because we were getting head aches and congested.
Cleaniiness. Beds were excellent. So disappinted that the facility did not have a jacuzzi. The other Comfort Suites where we have stayed had jacuzzis and this is the reason that I selected CS of Boone. Traffic made it very difficult to get in and out .
Good location Hair in bathtub; Half used lotion bottle
Quiet and clean Upon going there at 9pm, they charged a resort fee $15, which was not made aware at booking. Small room, not great view as described. Most of all the television was very small and was surprised to see that people still have these old televisions. The drive was good during the day, but on our way to the hotel at night, it was scary and the hotel entrance was not clear, so we drove past and had to come back.
The location. If yo have any sensitivity to mold, mildew or smells don't go here. The place was at one time, lovely but is in disrepair. There was paint peeling in the bathroom, the Jacuzzi did not work, window treatments were falling apart and the manager was unresponsive to complaints. The mold problems are unhealthy.
Awesome serenity. Beautiful premises. Very professional staff. A real gem. There was an outdoor jacuzzi that was cold and not clean. I hoped we could use it. Balcony wood floors very slippery. Not enough dishes in the kitchen for the 5 of us.
The staff was super friendly and went out of their way to make sure our needs were meet and they did it all in a sincere glad to do it manner. My mom has been sick for a long time and this was the first time she was able to travel and she had been wanting to go to the mountains . She said it was the best trip she ever took. I can't thank the staff enough for being so gracious. We will definitely be back.
We booked our stay on the way to the mountains. When we got there they did not have our type of room available so they upgraded our room! It was awesome! The view was breathtaking! The staff were all smiles and so friendly. The pillows were too firm. The ceiling fan in our bedroom did not work.
Great staff. Always a friendly good morning. People at registration made you feel at home and welcome to be there. We parked Friday night and didn't move the car till Sunday afternoon. It's absolutely in the middle of everything in blowing rock OK. What I didnt like. Therrs always something. Took about 5 minutes for the water to get hot the first shower of Friday night. After that no problems. Be patient it works.
Inn is located within walking distance of Main Street in Blowing Rock. Town has several wonderful small shops and very nice restaurants. Inn is very comfortable and was an excellent value. Room bathroom could use a refresh.
Will be 1st choice next visit to area.
the staff (stephen) made sure i was taken care of
location grounds rooms smell like wet dog poor tv's
Comfy beds, magnificent staff, restaurant with a view onsite! Loved going swimming and sitting the Jacuzzi downstairs. Definitely a great place to visit during their off-season if you like having the place to yourself. Drains were slow, hot water took about 30 minutes to warm up (on the third floor), construction was happening during my stay.
The staff and food at the Bob Timberlake Restaurant were excellent! We did not have air conditioning in in our condo and sweated through our first 24 hours. We spent time we had planned for visiting in Blowing Rock standing in the lobby while the air condition problem was addressed. Then we spent more precious time packing up and moving to new accomadations in the resort.....probably should have received a free stay!
Everything was wonderful! Nothing! We have already booked our next stay!
The room was very clean and cute. Packed a lot into a small space The previous people had taken the keys with them and my key only locked one of the door locks. Since it is motel style it was not too secure. Plus no one pointed out to me that the front window was open (with just a screen the glass window was not pulled) so my stuff was left in an unlocked room.
Wonderful location; beautiful decor; excellent breakfast, close parking to room; rocking chairs on back deck; creek and lake; very cozy! The rainshower head of the shower was broken and only the hand- held worked. We had a hard time time trying to figure out the problem; the clawfoot bathtub was hard for someone with disabilities to access; had we known, we would have asked for a different room; I almost fell in the tub. The tub did not drain water out and you were standing ankle-deep in soapy water.
Very friendly service, accomodatinng staff, convenient location. great surroundings Room was a little bit crowded w/furniture
Keurig in room Back deck with divider Comfy bed Hot shower Great heat Wonderful staff Delicious breakfast Right off the main road We plan on booking here again! There was a orange soda bottle sitting ON the fridge when we came in. Also, salty footprints on the floor & a leak in the sink plumbing.
My second visit. The main reception area is big, comfortable and quite the breakfast was good, quick and easy. The rooms are up scale with very nice and confrontable furniture. Beds are very nice. It might be nice if there were two computers, I wanted to check some things but couldn't wait until the othet couple got off.
Outdoor deck a great plus. Mattress could use replacing. Breakfast items were mostly gone by 9 am and not replaced.
room decor and proximity to town
Great front desk staff, very accommodating
Firstly, the young lady at the counter impressed us, both in her etiquette and in her helping us with every little thing we needed. Kudos! For the price I thought it would be a dump, but we needed a last minute room for our trip up to the slopes. It was a bit hard to find (The gps coords were across the street and down a block. The location is actually elevated well beyond street level so a call for directions for those who aren't familiar with the area may be needed). The room was fantastic! It had a decent sized flat-screen tele above a fire-less fire place (classy touch), proper extended-stay furnishings (include fold-out couch), ice-box and microwave. I'm used to frequenting 4-5 star hotels on work trips and while the amenities weren't to that level, this was about as close as you can get to that bar at the 3 star level. (ie. NOT A FIVE STAR HOTEL, BUT DARN CLOSE) The ceilene could have used a once-over with a Swiffer, and the bathroom could have used a touch more attention. The Apple Maps and Google Maps location needs a bit of a tweek.
Enjoyed the mattresses. There was the strongest smell of deodorizer or caper powder, something used in cleaning that made my eyes water. It was so strong we kept the door open for a bit to air out and even cracked open a window. If you have sensitive allergies, take caution.
Plenty of room to spread out. Hotel has a very reasonable and accommodating pet policy though we weren't traveling with one. There were many who did, but they didn't disturb. Porch was a nice touch. Didn't use pool, but it seemed nice. Breakfast was good. Parking was a bit crouded. Go Mountaineers!!!
Rooms were nice Lobby under renovation and no one let us know before making reservation
Clean room, many good options for breakfast, cozy sofa lounge and fireplace, friendly service, near to art of living retreat Price could be cheaper
It was above my expectations, having stayed at other baymont inn before this one is a lot better and above the rest. Very nicely decorated and the rooms were very nice as well.
Three adults and four children between the ages of 10 and 14 had a great time! The pool and 24/7 hot chocolate was a hit with the kids. The adults liked that there were other kids running around the halls and not just there own! The place was quiet when you wanted to shut down and active when appropriate! The staff was very helpful with information about local attractions and our business and guest needs. We would return.
The mattresses were extremely uncomfortable. We didn't sleep both nights we stayed.
The rooms and beds were clean and comfortable, hotel was located in the middle of Boone so there was a lot to do all around, and the staff were very helpful and kind. The breakfast wasn't very good, there was a ceiling leak in the hallway, the hot tub was closed, and the exercise room TV didn't have channels.
Very clean rooms. A friendly staff!
Close to ASU No fruit at the breakfast.
The location was great. Breakfast was good. Everything was clean enough. This is a good value for Boone but nothing special. This is definitely an older hotel. They are renovating the lobby. Our chief complaint was that there was no hot water in our room during our stay. When we notified staff at check out, they did not even apologize but said they would look into it. Hot tub was not hot. Fitness center does not open until 10 am and check out is at 11, so don't plan for a morning workout! There were cigarette butts in the stairwell, despite their "strict" no smoking policy.
Liked the indoor pool Was not told hotel was under construction, hot tub did not work, and barely any warm water for shower less then 5 mins worth, mildew around pool, mildew in shower.
Location was easy to get to. Restaurants in walking distance during good weather. Staff was friendly. Extremely low toilets - not good if your tall elderly or have back issues. Hot water took a long time to heat up and every so many minutes you'd get a shot of cold water.
Extreme value for the price. $55 including all taxes and fees. Quiet hotel, polite staff, decent breakfast bar About what you'd expect in this price range. included microwave and refrigerator (added bonus). I will probably stay here again. Mildew in shower. Hot tub was broken. Only 2 sets of towels were placed in the room, but more were available when requested.
It was very inexpensive (I think we paid under $60 a night for 4 people) and a nice location. The.hotel was damp and musty. All of us had allergy issues while we were there. The breakfast had very limited options. We stayed there 3 nights and only ate breakfast there once because it wasn't very good. Cleaning staff only cleaned our room once and that was only after we talked to the front desk because our towels never dried after showering because the room was so damp the entire time. The pool and Jacuzzi looked filthy.
great place, we were overcharged------getting that corrected no, very nice, great bed, very comfortable-------breakfast and wine and cheese were great
An excellent location. Right on Blue Ridge Pkwy basically and the most receptive and kind people working there. highly recommend it.
When we checked in, there was a pair of dirty socks on the chair in our room.
Great location! The rooms were dark.
Location was convenient to town and good restaurants. Hotel staff was very friendly and helpful in recommending good restaurants.
The property was well maintained and very clean. The decor was pleasing and someone had obviously taken the time to decorate with good taste. The staff was very helpful, even if they didn't have the answer to a question, they tried to attain it. There were lots of towels! The comforter on the bed was wonderful and the bed itself was great. This is an "old style" motel. You park outside your door. Though well maintained and attractive, it is hard to escape the tiny bathroom. There is a small glass shelf above the bathroom sink. With 2 people in the room it is difficult to fit toothbrushes and shaving gear on the shelf let alone such things as makeup. Someone took great pains to make the room attractive, but the lovely big throw pillows had no place to go after they came off the bed. This could be a great property if the owner spent a night in one of the rooms to see how logistically it is difficult. At some point it would be great if the HVC wall unit was replaced with something a little less intrusive.
room recently remodeled. very nice
Great value!! Clean, big room with regular hotel amenities. Free parking, WiFi, and breakfast was an added bonus. Only complaint is that the rooms have screen doors that slam and woke us up a few times. I'd stay again. Can't beat the location in Blowing Rock!
I wanted to use the swimming pool. The water was cold and I don't believe anyone else was using the pool. I thought I was going to pay one price but the actual bill was around $35.00 more. I can get the same value room for a cheaper price. I stayed there because it was close to my activities.
The tub was dirty and the caulking was black or missing No work out facilities