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Every aspect of our stay was phenomenal! From the staff to the great accommodations! The rooms, facilities and staff are great!
We really liked the location and the price. The Internet does not cover all rooms, outside of that everything was as advertised.
The staff was super friendly and went out of their way to make sure our needs were meet and they did it all in a sincere glad to do it manner. My mom has been sick for a long time and this was the first time she was able to travel and she had been wanting to go to the mountains . She said it was the best trip she ever took. I can't thank the staff enough for being so gracious. We will definitely be back.
Awesome serenity. Beautiful premises. Very professional staff. A real gem. There was an outdoor jacuzzi that was cold and not clean. I hoped we could use it. Balcony wood floors very slippery. Not enough dishes in the kitchen for the 5 of us.
We booked our stay on the way to the mountains. When we got there they did not have our type of room available so they upgraded our room! It was awesome! The view was breathtaking! The staff were all smiles and so friendly. The pillows were too firm. The ceiling fan in our bedroom did not work.
The location. If yo have any sensitivity to mold, mildew or smells don't go here. The place was at one time, lovely but is in disrepair. There was paint peeling in the bathroom, the Jacuzzi did not work, window treatments were falling apart and the manager was unresponsive to complaints. The mold problems are unhealthy.
Quiet and clean Upon going there at 9pm, they charged a resort fee $15, which was not made aware at booking. Small room, not great view as described. Most of all the television was very small and was surprised to see that people still have these old televisions. The drive was good during the day, but on our way to the hotel at night, it was scary and the hotel entrance was not clear, so we drove past and had to come back.
location grounds rooms smell like wet dog poor tv's
The staff and food at the Bob Timberlake Restaurant were excellent! We did not have air conditioning in in our condo and sweated through our first 24 hours. We spent time we had planned for visiting in Blowing Rock standing in the lobby while the air condition problem was addressed. Then we spent more precious time packing up and moving to new accomadations in the resort.....probably should have received a free stay!
Comfy beds, magnificent staff, restaurant with a view onsite! Loved going swimming and sitting the Jacuzzi downstairs. Definitely a great place to visit during their off-season if you like having the place to yourself. Drains were slow, hot water took about 30 minutes to warm up (on the third floor), construction was happening during my stay.
Everything was wonderful! Nothing! We have already booked our next stay!
My husband and I had a wonderful stay at Blue Heaven Spa. The facility was very clean and had a calm environment. We both signed up for a couple massages during our stay and attended pottery classes. All of the staff were phenomenal. They were all very friendly, pleasant, and helpful throughout our stay. We left feeling relaxed and rejuvenated and hope that we can come back soon!
The location was nice. Water stains on the ceiling. Doors that wouldn't shut unless forced. Burns on the carpet. Broken ice machine. One completely flat, useless pillow each. Child sized bathroom. Shower that would go ice cold in the middle of my shower. Bed that doubled as a midevil torture device. We both came home with bachaches.
Location is great and it is rustic for the mountains. Price is pretty good. Bed comfortable. Only a sheer curtain on the window to the door leading outside shower took forever to get hot and it only was a trickle.No coffee refills left the second day. Walls were paper thin...heard a man cough in the room next door.