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1 Good breakfast and friendly hospitality. 2 Lovely surrounding countryside. 3 Access to most rooms via outside, so no need to enter building, thus did not feel like we were intruding on the owners. Website may need updating regarding smoking in rooms and also show photos of rooms actually being booked. Although all rooms were of a good standard, there seemed to be lots of differences in size and decor of rooms, although they were all priced the same, this could cause problems for groups of visitors if one had a better room than their friends for the same price, was not a problem for us though.
The room was good- the staff were friendly and the breakfast was very good. The weather - we have no control!
The proximity to WW1 memorials, which was the reason for my visit to the Ypres area. The friendly welcome when I arrived - the proprietor was already standing outside the front door when I parked. Nothing
The location was good...minutes from Menin Gate. Breakfast was nice, lots of variety. We did not feel like the atmosphere was very comfortable.
Excellant food. comprehensive information from host. comfortable accomodation None
Friendly, helpful owners. Good bed, food, facilities. War sites tour and info helpful
Good location and easy to find. No problem parking. Excellent breakfasts. Room a little sparse...no floor carpets.
Very friendly hosts who gave freely of their time. Alain is very knowledgeable about the WW1 history of the area and we loved benefitting from his expertise.
Genuinely very good accomodation and excellent hosts
The hotel is in the middle of Ypres next to Lille gate and provides a great standard of comfort. A good bed, a good nights sleep and a wholesome breakfast are the hallmarks of Hortensia. No hesitation in recommending.
Lovely welcome, Helpful friendly hosts, Perfect location, Local free parking, Excellent breakfast, Very comfortable, Tea & coffee available in room all day. None
From the wonderful welcome on arrival to leaving we could not have been treated better if we had been family.
pleasant friendly owners good breakfast clean in nice area understand the owners are new and intend to re-decorate the bedrooms bedrooms basic tv did not work on remote also no tea /coffee making facilities no hairdryer very basic unable to take room until 5pm was not made aware of this very cold snowy day had to park some way away and wait to get in to bb
Incredibly friendly hosts. Rooms were great, very open and particularly clean. Surprisingly good breakfast. Nothing - it was all good
Friendly welcome to B&B Hortensia, great attention to detail while we were there, perfect place to stay in Ypres.
Within walking distance of town centre. Friendly, helpful owners. Traffic on street over cobbles a little noisy
We had a very good comfortable stay. English spoken and understood Breakfast super. Near enough to walk to the Menen Gate
The b & b was of exceptional value. The host and hostess were very friendly and helpful with places of interest and food options in their city. None at all.
Very friendly welcome and clean rooms with all facilities
the very welcoming reception from owner - as we turned up earlier than expected
Everything, wonderful place! Nothing
This small B and B outshines many 4 star hotels. The owner offers warm hospitality, meticulous attention to detail, comfort and a wonderful buffet breakfast. Nothing is too much trouble. It was like staying in a family home, but without being intrusive. A wonderful stay! The only 'difficulty', probably due to us inhibited British, was not having a door on the toilet space.
Host really went out of his way to make the stay most enjoyable and was most helpful; well-furnished rooms close to town centre; excellent breakfast and complimentary coffee and tea anytime Our 13-year old (third person in room) was charged slightly more than an adult.
Easy to find,comfortable and clean, knowledgable host.
B&B was very good, the owner very helpful, 15mins walk to the centre of town. Good if you want go for the experience of seeing Menin Gate. nothing
Beautifully modern but warm and welcoming. Hosts were extremely friendly, helpful and spoke good English. Very close to the heart of Ypres and the railway station despite this it was on a very quiet side street.
Our host was very helpful in pointing out sights to see and how to get there. The bathroom was two separate rooms without doors.