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Not speaking German, the Willingness and patience of the staff to help us with any problems we came across. No
the family room actually conisists of two separate rooms, which is perfect for a family with two children. this was not advertised and a pleasant surprise to us.
The family suite was a new experience for us having two separate bedrooms in the same secure annex. Our German language skills are very poor, regardless everyone made us feel at home and did their best to speak to us in English.
If you are considering a trip to Berlin, stay at this hotel! In two years of consistent European travel, this has been my best hotel experience. It was the most unique hotel room I've stayed in (real oil paintings on the wall and beautiful room décor, no standard issue hotel stuff here). We were pleasantly surprised to find that our "three-person room" was actually a small suite with two separate bed rooms and a bathroom off our own private hallway- all at a very reasonable price. I can't say enough complimentary things about this hotel. It was situated on a quiet road, we had hot water instantly and the rest of the hotel was as charming as our room. The proprietor was most helpful from e-mail correspondence prior to arrival through phone calls directing us when we got lost on our way to advice on Berlin public transit. The breakfast was quite good, the owner speaks English and don't be discouraged by the distance outside of Berlin; 15 km down the road from the hotel is a *free* parkplatz at the S-Bahn station to Berlin. The heating system seemed to be working on an odd schedule (turning on around 9:30pm?) or perhaps was connected to when the lights were on.
Nice, unusual and arty decoration. Great food and breakfast first class. Very good value. Highly recommended.
excellent location for early flight. Excellent added extra of a daily travel ticket, lovely, very varied breakfast. No
Very nice Hotel, right opposite the airport. Good but a bit expensive breakfast. Nice dinner. Very clean. Safe area - hence there are no people within 5km radius :) Very friendly staff. Just 30min with Airport express to the heart of Berlin. Internet is not free and very expensive, though super fast with low latency! If you plan to ask for an ironing board expect to get it in at least 1,5H (happened twice to me)!! Hope you get some more ironing boards guys before I come there again soon!
The room was very nice and quiet. Hotel is brand new. Walking distance to the airport. Google maps show the hotel address in a wrong place (the other side of motorway).
The room was very nice but i dont think it had been serviced since the last occupier. The bed was very comfortable and the shower was probably the best i have used in a hotel for years. The staff were very good and very helpful. The free travel tickets were brilliant. the hotel is very new as is the staff, they did a very good job considering we were all suffering volcanoitis. I dont think the room had been serviced since the last occupier. there was some rotting strawberries on the dresssing table and a half empty bottle of water in the mini bar. The mini bar was virtually empty when we arrived but was replenished the next day. The food was pretty average. A very good breakfast menu but didnt live up to expectations and the same with the evening meal. But as time goes on I am sure it will improve.
Incredibly rude and non service focused staff . Bill has to be settled on arrival and have been chased at breakfast to pre pay . Terrible experience !
5 minutes from the train station stop, and 10 minutes from the airport. Quiet rooms for having a good rest. Very new and clean. I would have prefered a bit more comunicative staff.
one of the best airport hotels i've stayed in. very clean and comfortable. also the free travel pass into the city was a welcome touch-the rain station was only 200 yards from hotel. the dinner menu was very limited
Very nice, new hotel with good interior design. Easy and effective temperature control in the room, sufficient culinary offer late in the evening. Excellent location for those taking very early flights Car Parking is too expensive. I propose to establish two prices - for guests of the hotel and for all others willing to use this facility.
Clean, Economical, Great Location, Great Staff, Free Train Ticket to Berlin Downtown, New Zero cost wifi option was truly on the slow side
Would stay at this hotel eney time 10/10
Walking distance to the terminal
There was some hairs on the bed
Quiet night sliping and comform place. It was noisy night, the pillows were missing , not frandly staff. We pay over money for the breakfast.
The room smells like shit. The personnel is very very slow even they smile all the time.
Clean with good facilities in room. Shuttle (free) to Schonefeld airport. Surcharge of Eu 10.00 for a smoking room even though there is no mention of it when booking online either on hotel website or booking.com
The rooms were comfortable and clean. Good pillows. Staff was friendly and went out of their way to help us. Especially thanks to the driver who drove us to the airport to buy toothpaste. :)
The shuttle service is a great idea. Not enough vegetarian options. Also,we couldn't get any pain killers from the reception.
Good a/p transfer and close to a/p The bar was empty no atmosphere to wind-down in.
Connection (shuttle bus) between airport and the hotel; possibility for (very) early breakfast.
Recentlly built, very clean, new furniture. We found all we needed for a short stay waiting for the early morning flight. Perfect shuttle service -kostenlos. We had paid the room before we arrived in Germany, still they reserved 100 Euro for one week after our departure. Worrying!
Excellent hotel as expected from the brand. Located about 3 km from main airport terminal. Excellent 24 hour shuttle bus service (we had to be at airport for 5am) which serviced airport terminal and train station regularly.
very good value for money. well connected to the airport. not well connected to Berlin center.had to go the airport to and take atrain from there.
Friendly staff, excelent restorant No Internet access in the room, very poor selection of TV channels
20 mint by car rom Tropicl islands(aqua park),near Berlin.sweet hotel near buatiful lake,nice,big clean rooms,good servis,food was super in restorant by evening,very romantic athmosfere,nice pool. all was super,price ok too.
Very good value for money and very hospitable landlady.
Clean, comfortable, quiet, convenient for airport
Very nice & gentle personnel, I was collected from the station.
lovely no elevator
friendly staff .Quiet atmosphere
The Hotel is very close to the airport, and also 5 min walk from S line train station, it takes only 30-45 min to get to the center of Berlin The owner of the hotel is a lovely woman, she is very helpfull, especially with knowledge of German and English, she also will drive you to the airport.
Very good overall, friendlyand helpfull staff, good location when travelling via Schoenefeld airport.
It was comfortable clean and warm. The breakfast was also good and the staff were very pleasant I arrived at quite late in the evening on a sunday and was quite tried. I really would have liked to get some dinner and something to drink but the hotel was quite isolated and there was nothing available at the hotel either.
We arrived at the airport quite late in the evening our host came to pick us up and was extremely helpful.
Very Cheerful staff & Owner
It is very quiet location and the breakfast was very good It is too far off the center of Berlin, however there is a nearby train which has many problems.
It was close to the s bahn, breakfast was good, they were very helpful in accommendating us with our late arrival There were no guest reviews
Very friendly staff. Quiet surrounding. Room very clean and tidy. If you are looking for an hotel to escape the fuzz of the city, this is the right place. Close to the railway station and some restaurants in Eichwalde, it has all kinds of facilities close by. Whilst in a quiet surrounding outside Berlin, the hotel is not fitting for people who do not wish to travel a lot. It's a good 40 minutes travel from the hotel to the heart of Berlin by S-bahn. Wasn't a problem for us, but one should take this in mind.
I relakse and edjoy the silenc
Friendly, courteous service, English spoken, menu interesting and food very good. Rooms facing road are rather noisy (not hotel's fault)
Good location - close to Shoenefeld airport An oldfashioned hotel, not all the staff members can well communicate in English (and even in German !)
very nice staff, rich breakfast buffet, well equiped rooms
Very clean and tidy rooms Unable to get a meal after 9 pm
They offered to cook for us even though the restaurant was shut. The fact that the restaurant and bar were shut
Clean room, good service and friendly staff. Good value for money.
Because is near to airport.
I liked the food and the service.
Once the hotel was foud it has a good position in relation to the airport [if tou have a car]. Good restaurant in the premises with reasonable prices for Germany. Agood place to stay gor over-night before taking a flight the next day. Hard to find [I admit that I didn't look at the direction in the web page] - don''t rely on a gps guidance. Because of road works the gps guided us to dead-end.
Friendly & helpful staff.Clean & ample sized room.Comfotable bed. Bathroom too small compared to the size of the main room.Airport shuttle is only if they have a driver & needs to be booked 2 or 3 days in advance.Taxi fare from SXF airport for the 8km/5mile trip is around €15 - 20.
Internet connection is not active.
The beds were very comfortable, probably the best hotel bed I've ever had. Nice thick down comforters and awesome pillows too. The water in the shower was warm and had good pressure, which is sometimes a problem at other hotels. Staff was very nice, there was free Wi-Fi, and the shuttle to the airport was easy and free. On our return, an employee met us just outside the baggage claim area, holding a sign with our name, and we didn't have to wait to be picked up. Parking at the hotel was easy and free with the room type we booked. All in all, very satisfied with this hotel, and I will stay again next time I fly out of Berlin Schoenfeld. Breakfast could have been a little better I guess. I would have liked some bread choices other than hard German brotchen, like croissants or something soft, but that's just a cultural difference. It was pretty far to the city, but the airport is close. You have to drive a few minutes to get to the nearest U-bahn station, it is several kilometers away and far too long to walk, so don't count on partying in Berlin and taking public transit back to the hotel.
Dirty room, smell of cigarette smoke. No internet connection, which declared as free.
Very quite place and friendly staff. No.
Friendly staff, spacey room and parking facilities. The painting reproductions on the wall, unmended window curtains, empty soap container in the bathroom, having to negotiate about early breakfast (7 o'clock) when you need to reach an early flight. I found no information in my booking indicating this.
Location, atmosphere, restaurant, cleanliness No elevator
Sympathy People do not speak English
We could use a credit card to pay bill.All facilities (bedroom, bathroom, dining outside, breakfast) were exciellent.
The Haus Belger for us was the perfect base for our weekend break in Berlin. Berlin is a lovely city with really good public transport systems and the bus stop to go into the city centre is just a 2 - 3 min walk away. There are shops and restaurants surrounding the hotel and we certainly appreciated the slower pace and quieter side to the location of the hotel. It was a nice place to retreat to after a fullon day of sight seeing. The hotel staff and management we extremely helpful and friendly. They almost bent over backwards to ensure that we enjoyed our stay. The rooms were lovely really nicely furnished with everything you would ever need TV cd player, table chairs, pleanty of storgae space etc. The bathroom was really astounding. It was really tastefully and modernly decorated with both an electric power shower and a whirl pool bath!! The breakfast they provided each morning was outstanding. Such a variety of fruit, cold meats, different types of bread rolls which were served hot, You could have your eggs cooked to order. The service and presentation at meal times was fantastic and the generosity of the portions made it all very good for money. I would definately recommend this hotel to those visiting Berlin. Everything was just perfect!!
nice breakfast size of the rooms was ok staff was helpful rooms are not cleaned on the daily basis cant pay by visa nor master
Good food. Free wifi
Down-home German Gemuetlichkeit, local ambience, good local food and especially their plentiful breakfast. A little out of the way for non-Germans, but this draw-back, including a short distance on an old bumpy road was minimal as the B & B had a big local event with people in traditional Spreewald attire and music, singing and dancing that night. A nearby most unusual historic windmill was reopenend to visitors that weekend and a charming little restaurant at the Lake nearby was an unexpected find, featuring local trout and other tasty dishes.We added another night's stay.
2 days no
nothing No staff at the reception at 10 pm. The room was dirty. The breakfest in a different hotel.
Good location, price & stuff! Smell of medicines, and that there in place to eat... Also that WC isn't in the room...
The staff is very polite, helpful and speaks English well. The communication through e-mails was very good. Rooms are spacy and practically equipped /fridge/ with no useless luxury. The beds are very comfortable. The linen is clean. No fear for the passing train, because I stayed in the nearest room to the railway and I perceived that the train makes less noise that the boiling water in the kettle /kettle with no whistle/. If one does not strain one's ears, he will not notice the sound of the train at all. I recommend the hostel to everybody who values practical comfort, silence, counts money and does not need luxury.
it was near the airport
Pension was really clean, good room, even refrigerator was. We had early flight from Shonefeld airport, so pension is in very convenient place, only 1 stop by train from the airport. 300 m close to the pension and train station, there is market. Everything was OK
Really cheap and close to the airport for an early flight. Not really - of course there were things that could've been better (no wifi, communal showers were not great), but for the price I wouldn't expect these things.
Only good thing was that it was close to the airport. There was a bad smell throughout the whole hotel. The pizza shop owner, where we had to check in, tried to charge us twice as much as we were supposed to pay. No-one was around that could answer our queries
good stuff bad smell
The staff are nice. We decided to cancel one night , and they accepted kindly :) The room was clean , and comfort . It was really near to the U-Bahn station, and it was really easy to go to the center . The room had refrigerator, TV , closet for your cloths. We enjoyed it :) Hmm... It was a bit cold , it is it . Every thing was fine.
Was good in the Hotel and close the airport, 5 minutes by metro....and the price there is the best thing....