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Hotel staff and the hospitality. The spa and welness center are wonderful.
The suite was superb and the overall hotel atmosphere was very inviting. No
Excellent customized service Non
Nice large room with a balcony and air conditioning. Plenty of parking. Excellent location with a free bus pass included with the room. Attractive restaurant with good food. The well designed hotel has huge grounds with colorful flowers.
Well organized hotel with relaxed atmosphere. Very good for people traveling with pets. The hotel is surrounded by large park with woods walking trails well beyond the grounds.
The rooms were lovely with comfortable beds and a pleasant balcony. The breakfast was excellent with ample choice, delicious bread and well stocked. The public areas were light and airy and well furnished. The bar/casino area was very smoky, so much so that you could smell the fumes when you came through the front door.
Quiet, clean and decent. Excellent breakfast facilities, good service and wide choice of food. A good position from which to explore the town. The procedure for entering the hotel after closing time was not explained, and this led to my being alarmed when I found the place locked and in complete darkness upon returning at a not very late hour.
lovely locations right accross the street from a very large park. Excellent breakfast. quiet and safe. friendly staff Housekeeping should have made sure the fridge and stove were in working order. They were not and we had to call housekeeping, The freezer section had defrosted and water ran out when we opened the fridge door. Also the room we had was on the to (attic) floor and it was difficult for my husband who is tall to get around in it.
The welcome in the hotel and the way people at the reception approach the visitors during their stay. Breakfast was very good with a big variety. Badroom in the studio was rather small.
nothing really stood out. Night clerk was helpful. Day clerk would not give us another blanket. no elevator
Short walk to gardens, town. Super breakfast (over 100 items).
The hotel was in a good locationm with a number of restaurants near by and a park accross the street
Nice breakfast included, free parking, pleasant and welcoming staff, nice room, low price -
Good breakfast interesting array of large rock crystals throughout the hotel nice gardens Hotel was fine but none of the staff spoke any english so visitors will need basic German. Also their machines would not accept any of our credit/debit cards - luckily we had cash! We asked for a south side room and didn't get one and language problems meant we couldn't resolve it!
The staff is incredibly helpful, friendly, and kind, and the room and breakfast were wonderful. I would definitely stay again.
I used to come back to the hotel late at night and wake up very late in the morning. Even so, thanks to the kindness of my hosts, I was permitted to have my breakfast way after the official end of the "breakfast time" (10am)
In such a small town, you can't expect more. It's easy to find, and the host is very friendly. The decoration of room is a little old.