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Amazing breakfast, lovely rooms and fantastic staff
Beautifully restored hotel with very nice furniture located outside a small village not too far from Pyrenees and San Sebastian. Rooms are very comfortable and hotel is quiet. Very helpfull staff which speaks good English (and one person even Dutch). The restaurant serves a limited menu with items which are below what you expect in such a hotel. The rooms are around 10-20% overpriced compared to likewise hotels we stayed.
This is a very special place. The owners/innkeepers are wonderful and they run a fabulous inn near San Sabastian/Donestia. Every detail is well thought out to make your stay as enjoyable as possible. nothing
The hotel had beautiful artwork and elegant surroundings, a wonderful combination of the old and new. We also enjoyed the quiet countryside. The staff was friendly and the breakfast was great.
Hotel is an aesthetic treat to the eyes, down to the smallest details. Looks like authentic castle, with all refined modern comfort. a. Difficulty in locating hotel, even with GPS, in a region where no soul is in sight at 7p.m. Suggest adding a few road signs. b. If anything, hotel is a little over manicured and tidy. Every single leaf is in place. A beautiful museum room is not the place where you like to plump down and read.
a stunning and relaxing place to stay. friendly staff and lovely food. liked everything - but it was a bit hard to find.
It was amazingly designed, you could tell that whoever designed it knew what they were doing. A nice mix of modern and antique design + nice landscaping. I paid 109Euros and felt like it was worth every penny. Nothing.
Good atmosphere. Comfortable and beautiful room. Very good staff service. Beautiful building, landscape and garden. Breakfast buffet very aceptable. Recommended Hotel for relax
We only stayed one night and therewere no problems at all. Staff were very helpful.
This hotel is situated in a prime beachside location, however it is begining to look a bit tired.
Excellent food and the Menu del Dia was extremly good value and delicious. The restaurant environment was very stuffy which disocuraged us from eating here - and the waitresses did not speak to us at all, even to apologise when one of them tipped my husbands main course all over the table!
Nice enough place although basic and a little dated. Parking was difficult at times. Needed updating and a thorough clean. Seemed expensive for standard of hotel.
Value for money meals at the hotel restaurant. Improvements needed in facilities as general
The bed was comfortable.The spa was nice. The restaurant food was not good, but for the price you couldn't complain. A shame because the view is so good. It is better to eat somewhere in town.
Location on the beachsite Their Spa and Wellness is very poor. It doen't smell good, it doesn't look good, it is out of date and dirty; ready for a big maintenance and overhaul. They still try to charge you for the use of the pool, what I refused.
beach view from room was very nice, and Deba is a pleasant town with good atmosphere. spa would benefit from some investment, as it looks a bit tired.
Proximity to the beach not well sign posted and difficult to find because of building work blocking the entrance.
The staff were very kind and helpful - the value for money in the restaurant was excellent and the food was generally superb. The rooms are spacious and the free wi-fi made a real change from having to pay through the nose for this service, The free sauna/gym/jacuzzi were also a major plus point. Non-Spanish speaking travellers should be aware the staff spoke very little English and the people leaing the bar were very noisy on one night of my stay.
it was a overnight stay but we found the town bizzy with plenty of bars and coffee shops
Staff was very helpful on locating sites to visit. Free parking was available nearby on the street.
The rooms are comfortable. I didn't like the breakfast room. It is a bar in the basement and it is allowed to smoke. The included breakfast is only a coffee, a juice, and a pastry. Additionally, I had troubles with the WIFI.
Very friendly owners. Everything you need was available.
Although a bit lost in the countryside, this is a good place to stay: not too far from the beaches and, if you like walking and hilly countryside, this is for you. The staff were friendly and helpful. A bit difficult to find (Tom Tom ...) on arrival and the owners only speak Spanish and Basque but we coped.
A good-sized modern appartment - very clean with very good kitchen facilities. Very friendly hosts. Facilities in the village including great bread and croissants. Possible limitations are that the appartment has no balcony, and the only toilet is not separate to the bathroom. These didn't detract significantly from a very enjoyable stay.
Very friendly owner, very beautiful and quiet area, close to major cities, free wifi in public rooms. the walls are very thin and you can hear every noise like flushing a toilet, but there was a "time of absolute silence" between midnight and 8 pm which was nice
Lovely setting, room and staff. Space in guest fridge and use of dining room and living room. Hard to find, though that's not unusual in a hilly village. Locals will point the way for you!
Very friendly people, they only speak Spanish but do their utmost to make themselves understandable. Room is clean but too small, would recommend not to stay more than 2 nights, there is no tv nor radio and no coffee/tea making facilities. Would like to have facility without extra costs to make coffee/tea. Breakfast was ok but too expensive for what it is.
Rosa & Miquel were delightful hosts. The rooms were comfortable and quiet and the surroundings were beautiful. The evening meal we had was home cooked and delicious. A full length mirrot somewhere would have been useful.
Quietness, calm environment and the hospitality no TV
Nice and quiet environment. Frendly staff. Poor Communication ability in English.
the view, rooms and decor It would be nice if they provided lunch as it is a nice place to stay for a whole day
Great place but expensive for what it is, well worth a stop though.
visit the surrounding, perfect basis to visit Basque coast
Nice hotel, nice rooms, nice position in front of the Sea. The owners of the hotel are very friendly and the woman is a first class cook!! Perfect for business and also for a romantic weekend... I will return there for sure!
very nice clean room with view. extremely friendly hosts. Reasonable price none
the location, the style of hotel rooms
Beautifully designed hotel with helpful, attentive staff and wonderful food. The location and views are really beautiful. Swimming pool and gardens are immaculate. A lovely place to relax or explore the northern spanish coast.
Everything,starting with the hosts and finish with location.Highly recommend and I suggest to everyone who travel in the Basque country,to stop for one night in this hotel.They never regret.Positive 100%.Cristian from Toronto
Fantastic localization, with great sea view. Nice design hotel with very kind personnel. The restaurant was closed in the day we stayed there. not so big room for the expectations created by the photos.
beautiful hotel, very friendly people, very nice surroundings. We enjoyed it very much!
Clean & comfortable, dinner was very good value - an excellent meal everything included. Location right on a busy dual carriageway was very off-putting, but our fears were groundless as even in the dead of night all that could be heard was a faint hum of traffic. Breakfast pretty ordinary.
very good and nice hotel!
the quiet place and the comfortable beds We did not like the following: Rudeness of bar staff, poor dinner menu, very stodgy food, so-so breakfast, horrid orange juice, the fact that the bar shut at 22.58, the atmosphere which was between an old folks home and a convent school, the plastic bags and other rubbish entangled in the river, the weeds in the front area, etc
Wonderful surprise and the best of all the hotels booked through your service. No.
Excellent hotel and staff. Excellent value for money. We will go there again Breakfast Buffet was not too good. No eggs, bacon etc. and not enough pastry.
The location and ambience of this hotel was excellent. The dinner was great and staff excellent
The whole experience was simply great. Extremely enjoyable. Nothing
Wonderfully welcoming staff. Gorgeous bathroom (weird comment, but it was great). Well, be warned, smoking is still acceptable all over Spain. It was pretty overwhelming in the dining room.
Lovely bright and clean rooms. Out of town so no noise from pubs etc Staff efficient friendly, restaurant good value.Great selections of essentials in the bathroom. Difficult to find even with gps bed a bit too hard for liking
i liked the fact that everything was spotlessly clean and very comfortable
The hotel is obviously new and the decor is lovely and fresh. The rooms are very spacious, light and airy. There are lovely views and is in a quiet position. Although the staff don't speak english, they do have their restaurant menus in more than one language which was helpful - the food selection wasn't huge and was quite basic, but it was nice food. We booked this hotel as a stop off on a longer journey and our choice was based on the availability of private onsite parking. It is a bit of a pain to find and up steep hills (not good if you have a trailer!)
I wanted a hotel that would break up a long journey and this hotel was in the right place. The location is stunning, on the side of a mountain with great views, just outside the town of Mondragon which you need to drive through to get to the hotel. Could be difficult if you were using a map but the sat nav took me straight to the front door. The rooms are large and of a standard you would expect in a classy city centre hotel and have wifi or plug-in internet access. The bar is small and do snacks and although I didn't use the restaurant I was told it was a bit expensive. Breakfast is included but don't expect too much, if I had paid extra for it I would have been very disappointed. Good value for money at €50. Make sure you learn a little Spanish as the staff didn't speak any English on my two visits.
Está bien, es lo que se espera en esta categoría.
The hotel was in the mountains, overlooking Mondragon. It had lovely views of the town and neighbouring mountains. The hotel was very modern inside, beautiful big rooms, great bar (with fantastic prices), and the evening meal was brilliant. Lots of countryside to explore, but sitting out on the terrace overlooking the town with a glass of wine was lovely. My two young girls enjoyed the playground also, and there was plenty of space to play. We were only there for one night, but could easily have stayed a week. Highly recommended. None whatsoever.
The breakfast was nice, the hotel has good connections to/from Bilbao and other cities by public transport (bus connection is good, fast and cheap). The people in the hotel nearly don't speak/understand English which is not always easy as not everyone speaks/understands Spanish/Bask. The isolation of the rooms needs a big improvement (this was my second visit over here as my relatives live in this village) as you could still hear people in the room next to you, even if they talked silent...so when others are awake you are as well...
Please write at least 15 words
Location No air conditioning
Comfort, silent, value for money, location. Recently redecorated. Very good in any aspect
The simpathy of the reception staff Absence of air conditionning is a serious cause of disconfort in hot periods due to the characteristics of the location ( deep narrow valley )
The room was clean and the breackfast was very good. The stuff was very friendly. My room had no air condition so it was very hot inside. It is almost impossible to sleep with open window because it was very noisy outside.
Good rooms Poor parking
convienience to my work, clean, location to restaurants and bars poor parking, breakfast not replenished very well