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Almost everything The restaurant is overpriced. The ambience in the restaurant is very nice, the restaurant staff is polite and obliging, however, the taste of the food is boring.
Good staff&Good sauna No WiFi&No rental sport wear
very accommodating staff - traveling with a very large group and the staff did a great job with our needs. when did hotels stop putting clocks in the rooms? and no way to read the one on the TV without turning on the TV. Other than that everything was fine.
Ett snyggt och trevligt hotell till rimligt pris, fin utsikt från flera terasser, trevlig personal. Saknade luftkonditionering
Observant, helpful and friendly staff. Overwhelming architecture. Hotel offers all these small complimentary services (tea and snacks in the spa, deicer for motorists, ...) which make the stay special. - American service level in the cozy heart of Lower Austria, 45 Minutes from Vienna.
The location, the design, breakfast, everything...... The swimming pool is very present.
There were not enough available appointments for massage.
We loved the hotel. It was air conditioned, had internet access, the staff was friendly and it was convenient to the train station and the boat ramp.
Pleasant and comfortable. Good restaurant. Good breakfast. Very convenient for the Danube University. None
cold rooms, no atmosphere
Friendly and helpful staff.
ein hervorragendes frühstücksbufett mit sehr guten frischen mehlspeisen, frischen leckeren marillen, ein sehr gemütlicher,kleiner frühstücksgastgarten, freundliches personal
Located on the side of town opposite the river. . . but only 200 meters from the old city.
Good quiet location with parking. Brilliant breakfast
picked me up from Boat dock and dropped me at station. Daighter speaks good english. fantastic breakfast array. large room and bathroom. lift to some floors
Location is very good. The hotel was clean and comfortable. Owners are friendly and helpfull. Breakfast is fantastic. Everything was great.
Toured the old town and rode bikes along the Danube River. Considered taking a book ride on the Danube to the Melk Abbey but did not have enough time. No.
free internet and free parking on site. Good location but not central.
The best breakfast we had in Austria, convenient parking, close to the historic center.
With the US Dollar being so weak, it was nice to have a hotel in Krems that was so reasonably priced. The nearness to the old town, while still having free parking was a plus. Yes, that the bar closed down at 21:00 hours.
Good price, clean room. Free parking place and ulimited free internet. If you check in late, no way to pay cash, and not all credit cards are accepted (i.e. no AmEx). In the room the only disadvange was the light of toilet. To be on you have to be moving, that means that if you take a shower covered by curtain, light will be off...
This is a different hotel than the others which I have ever been seen. You are try to applied the cyber hotel such a cyber game ha..ha.. verry good...I am realy satisfy..
This hotel is basically a stacked motel or, as my fellow traveler described it, a chicken coop. The corridors are outside, running around the building, with cheap chain link fencing for a facade. The rooms do not have windows, save the one in the door and a transom window above the door. Ventilation is poor. The toilet is not in the same room as the sink and shower. The wireless internet didn't work. Guests should be warned that if they arrive to check in after 8:00pm, as we did, they will need a confirmation number from the hotel (not the booking service) to check in using the automated card dispenser - which only dispensed one card for the lock, even though the room was booked for two. Only stay here if you have no other options.
Architectural quality of the building. Easy to find location, if a little out of the way. Plenty of parking. Shower/WC facilities were good. Great one night stop in something unusual. TV and internet did not seem to function properly. Size of room, although adequate, was smaller than expected. Distance from town centre was quite a walk but worth it. (Follow the footpath adjacent to the river to the South of the hotel.)
I have had no idea about tho whole concept of the hotel, but we have been very very positively surprised: the access was clearly indicated on the road, staff is excellent, the hotel room offers everything what is realy necessery for short stay and sport reason of the hotel visit (cycling in Wachau). Breakfast was generous for such category of hotel and relatively good restaurant is accesible on foot distance (50 m). So we do not more regret that other hotels have been overbooked in this time there :-). Any !
Exactly as I expected - clean functional room at a good price. Convenient location for a driving holiday. The location was in a bit of an industrial area, a few km from the city centre. Not a problem if you're driving, but it would be a bit of a long walk.
basic, simple, decent hotel
visit the region of Wachau no excellent run for the money
the region it is in. difficult to get to if not in a car
The room was on the corner and was huge. The value for our money is one of the best ever.
Simpathy of the staff; location of the hotel very close to downtown; confortable room and good breakfast
reasonably convenient for my purpose large room-plenty of space Cooked breakfast was overdone, restaurant was a walk away outside which was OK as the weathwer was fine but if it had been wet or very cold would have been unpleasant. We were expecting a restaurant within the hotel.
Please note that we were put in the 3 star Hotel when I had booked the 4 star hotel, when I commented on this we were moved into the 4 star section of the Hotel, I had originally booked the 4 star section of the Hotel. Also, when we transferred we had to take our own luggage up to the new room. There was no service at all in reception, no mini bar in the room, no night porter, the lift was closed at night, service was appalling, in the restaurant we waited for more that 1/2 an hour for the menu, once we finally got the menu and some wine we were then told that the restaurant was closing. The staff was most unhelpful throughout our stay. On the morning we left we had a long trip and requested the bill and were told to wait..... We were not impressed by this Hotel and would certainly NOT recommend this to anybody.I have always been impressed by the Hotels I have booked through Booking.com, but unfortunately not this time!
Good location, parking, nice renovated rooms. There is not a lift in the house. There was no reception and we had to check in at the bar. The breakfast was for the price we paid very poor.
Quiet restful, beautiful countryside, horses available, nice pool, staff was friendly and helpful, food excellent.
nature, hospitality, staff, quite, country side
The location (beautiful landscape), the rooms (tastefully decorated, comfortable, with balcony)
staff, location towel with holes
- a bit cold room
The ambiance, the location and the staff. Good breakfast. The bathroom is extremely small for a 4* location.
Great hotel, with a great view. Our building (the one across the reception) was very new and the rooms offered a lot of comfort. Not sure about the other buildings.
Was good and nice
Very nice room, very smart, good location within walking distance of Krems city centre. Easy parking. Breakfast poor - buffet nothing special, extremely undercooked eggs. Pillows in bedroom thin-to-non-existant. Internet access €4 per hour. Elegant hotel and room but no service to speak of and certainly not value for money.
Very attentive and friendly staff. The breakfast was wonderful, the hotel is lovely and well located to the Old Town.
The room, closeness to centre of Krems, the staff. You might consider providing a slightly more detailed description of the surroundings of a hotel, E.G. fronts on to a busy road - in fact any perculiar feature commented on by guests.
The hotel was close to the old town of Krems and the staff were friendly. The room was clean, comfortable and bright. The breakfast had a good choice of food and drinks and the breakfast room was large and cool. There was no air-conditioning/fan or fridge and as we were very lucky with the weather being 28-32C, it would have been nice to have these facilities. However this did not detract from our stay.
Omfortable & clean with differently decorated rooms. The city style rooms lack of wakling space, where as the country style rooms are spacious. The location is excellent! walking distance to everything.
Nice, family run hotel with friendly staff. Well located near the pedestrian area in Krems. WiFi access a little expensive.
Large room with bathroom separate from toilet. Underfloor heating in bathroom. Table & chairs.Very comfortable.
Clean. Good breakfast. Everybody speaking English.
The hotel had characture and was well located for bthe city
The staff are very kind and friendly. The room where we stayed was small but reasonable for the service.
Excellent welcome and explanation of services and area. Attention to detail was very good. Setting and decor were lovely. Friendly people and made to feel at home. Breakfast buffet best we had on our travels across Europe. Very good meal just across the road in the evening. Liked the fact you were trusted to help yourself to wine etc - very relaxin on sun terrace.
Good location, easy access. Very special design of the rooms, when each room is differents and leaves the taste of more to come back and enjoy the other rooms. Excellent vines from the owner that has a vinery and provides very special atmosphere, when the guest can enjoy and taste the vines as self service any time unattended. Breakfast is delicious. We surely recommend it and will be happy to visit again and again. No air conditioner, but they do have the green ways that probably keep the temeperatures acceptable at hot Summer.
Room was very clean, bed was comfortable, and the breakfast was very good. It did not have a lift and access to the room was difficult.
Friendly helpful hosts, relaxed atmosphere, clean modern rooms
warm welcome by the owner!Perfect design of the hotel!
10 mins from city center, nice place with frigo and little kitchen and free parking. Very good price/what you get. Young and nice staff, elevators and a washing machine in the building. Breakfast could be a little better, but for the price is not bad. No air condi but usually that's not a problem.
Free lan access, Furniture, Well-equipped Kitchenette, Private Indoor Parking Poor cleanliness
The hotel looks nice from outside There was horrible parking, place so small, I have never seen it before. Rooms were like old west europe style, I would never pay 112 euros, If i see rooms before. Early morning I could hear people smoking from downstairs, so I could not sleep.
The peace and absolute tranquility, the stunning views over the Vienna Woods and the infinity pool with Jaccuzi and sauna /steambath facilities! We arrived a little after nine PM, and the restaurant had closed early -normal time is ten PM- they did provide us with a beautifully presented sandwich each and a pot of tea as we asked if they could provide anything .We were starving ! No lift in old building,
The enviroment, the peaceful place, the pool, the hotel restaurant The staff didn't change our shower gel even if we told them twice, hotel needs to be renovated.
Hotel is great, quiet and clean!
The room was very clean , fresh air because the hotel is in a forest
The manager and staff at the hotel were very friendly and made us feel very comfortable. They had problems with the hot water service which resulted in a few luke warm showers. Fixed by the end of our stay
Everything! Great hotel and exceptionally helpful staff. The reseraunt was also of a very high standard!
The setting is unbeatable. The hotel is perched on a hill overlooking the Weinerwald. Despite the unseasonally high temperatures, the forest breeze kept us cool. Also, I can't say enough about the hotel reception staff. Very friendly and accomodating. While I have nothing but praise for the reception staff, we did have one bad encounter with a server in the hotel restaurant. An elderly blond woman who I believe has worked for the hotel for many years. She was shockingly curt and rude and seemed utterly annoyed to be serving the hotel guests. We went out of our way to avoid her the rest of our stay. A shame really, as the rest of our experience was delightful.
fantastic hotel and superb restaurant.
very nice place in mauerbach , and very clean hotel
fantastic Hotel with all extras you need as frequent traveller to charge the batery. Unbelievable good retaurant with an Italian flavoured chef. Very quiet and nice staff.
Location, nice designed rooms
Highly Recommended. Absolutely beautiful hotel with beautiful surroundings. Just be careful if you plan to train in to vienna, we were told to go to hutteldorf station, and put hutteldorf in our GPS. Problem is that there is a village nearby that is hutteldorf that is not where hutteldorf is. We wasted over an hour.
Perfect service, nice and pleasant stuff, confortable clean and spacious rooms, breakfast, parking, spa area, park and nature around the hotel curtains to transparent to sleep in the morning, no room service, little bit to far from the city
I loved the location, the design of the entire hotel and the breakfast. I did not like that the restaurant was closed for dinner at 9 p.m. on Monday.
It's a beautiful setting, just 20 minute drive outside of Vienna, very easy.
Facilities are excellent
Very enjoyable stay. Hotel and restaurant and bar staff were so accomodating.
The hotel is very clean. The breakfast and service are excellent. It is a little expensive, but it was fair.
missimg air conditioning