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Services were very good for the price. Location of the hotel and parking very convenient. Just the comment. The wireless internet was not usable because it was very unstable - at least on my computer in the third floor under the roof.
The food in the hotel restaurant was terrible. The hotel allows pets :-( In the room next door there were some dogs left alone. Barking all night. Reception did nothing much about it.
reception the surface of the room was big enough but the srface in which you could stand up was very small and to go to the room you have to go through spaces that are in course of renovation and for sure there were other rooms available than only those just under the roof
Fast check-in and out procedures, helpfull personel, good brasserie and breakfast The bathroom is to dark and has no mech.ventilation. There is no parking garage and my car had to stand on a parking lot with trees resulting in stains on the whole exterior, although the car was not parked below a tree.
Service All was o'k
Friendly helpful staff. Lovely breakfasts although they were very expensive. Location very good
Very good value for money and a lot of activities around it. The room I had was very well equipped and comfortable. Excellent and friendly staff. Attention paid to many details. Avoid their "Braserie". 1l. of water costs less than 5 eur. and a soup costs less than 4 eur. Non-sense. There is one more thing I noticed. When I was walking through the hall, I noticed older part which was not very well prepared, and then I entered the newer part, which was excellent. I would make sure I get a room in the newer part of the hotel.
hot in room- no air-conditioning
free internet, service, breakfast...
It was easy to find your way in the village and arrive at the hotel. Enough parking space available. Breakfast was good. I stayed at the 3 floor, very poor quality on stairways and hall.-
Modern and very clean hotel. Nice surroundings. Great breakfast.
nice atmosphere, nice rooms and excellent pool and gym. breakfast time limit at 9am is ridiculus. Biblioteck closed during weekend is ridiculus too.
Excellent quality business hotel with high standards. Good buffet breakfast. Convenient location as stopover from autobahn. Extortionate charge for accommodating a dog in room.
Silent area with splendid terrace at the Bruchsee. I had a very nice balcony with furniture. The fitness area was not very inviting as it was in a dark conrner of the basement.
Conveniently located hotel; rural, yet minutes from the Autobahn. The bar is a joke, the service is a bit wooden and the minibar is empty
Location: near the lake, good terras with a good menu. No airconditioning (yes, it was hot).
Hotel was very convenient to the Autobahn. Room was excellent and we had a great night's sleep.
Silence Far from city center
Convertable room and big space ,Good service and breakfast NO
The hotel is in a quiet location. It has very good decor and facilities (we especially appreciated the small fridge with complimentary mineral water). The hotel restaurant was exceptional, with outstanding meals and excellent service. In warmer/sunnier weather, our room's small balcony w/ table & chairs would have been very welcome. Our room had a view of the lake, as requested - but only if we stepped out onto the small balcony and leaned out to the right. The U-shaped hotel layout meant that our ground floor room faced directly across a small garden towards the large windows of the dining room in the opposite wing. The situation was very exposed to view, and we had to keep our net curtains drawn at all times for privacy.
A very nice hotel with a restaurant in a very old town with a mountain top castle that is a short drive from the Frankfurt airport.
The hotel was quiet and clean. The food in the restaurant was very good.
Quiet location. Friendly staff. Good value for price. Small TV screen.
location, friendly staff no tea/coffee making facilities in room, no jugs of water in room, sauna/steamroom not working, one bicycle which didn't work does not make a gym, would definitely not classify it as 4 star hotel.
The space available and relaxed atmosphere were perfect for the wedding weekend including the reception. It was an easy hotel to meet up with other guests in both before and after the wedding. The staff were very helpful but were unobtrusive.
Good service Old & small TV sets, limited no of stations
Pleasant hotel, efficient and amiable staff, reasonable prices, good facilities. A pity there is no air conditioning in the rooms, as it's impossibe to sleep with the windows open, due to the vicinity of a railroad with heavy all night traffic.
The staff at the front reception desk and in the restaurant were attentive, pleasant and helpful
garden area to relax in. good place for children. tea and coffee facilities in each room
The booking was secure and I was expected.
Its close location to the person I was visiting.
The hotel is close to the autobahn, it is easy to find, there is parking in the garage, it is situated in the old center of the town, there are restaurants in the vicinity.
Good location. Man at the desk was great. Spoke perfect English. If you are driving, be aware there are more than one Siegrfriedstraase in Heppenheim. Our GPS nav system directed us first to on a wrong one, but soon found our way.
Problems in finding the hotel due to the fact that two strets in the same area has the same adress as the hotell. The gps couldnt tell the difference.
The hotel provided a quiet and comfortable double room. Breakfast was good and in a pleasant room. The hotel backs on to the pedestrian areas of the old town. The underground car park is convenient. The hotel was difficult to find. A sign was in the early stages of being installed. It is very easy to miss the entrance as you drive past. Traffic can be quite brisk on the access road.
Ideal location for town
The staff were very friendly and helpful. The view from our room (316) was nice. The price was very reasonable. It was impossible to shower without practically flooding the bathroom floor. The minibar was empty on our first night (but stocked the following day).
Very close to the square were there is alot of nice resturants and there is very nice surroundings.
Nice, quiet room with desk and good internet. Right by the entrance to the historic center and charming market square and near pedestrian shopping street in Heppenheim, an interesting small town easily reached from Frankfurt airport (makes a good stopover for the first night after arrival in Germany at the airport).
The exterior was beautiful and quite quaint, and the village center was exquisite. We could not sleep at all due to the fair that was scheduled just a block away. The music was very loud until after midnight. The parking garage was not high enough for our vehicle, so we had to park far away.
Perfectly situated, very efficient, excellent kitchen, friendly staff
We were delighted with this hotel:idyllic setting on beautiful, small market square; friendly reception, good bedroom and bathroom; free parking behind hotel (only 11 cars) Very good evening meal in restaurant - pleasant service. Beware Market Place is traffic free. Hotel car park can only be accessed from one side street; not the one given in directions to hotel by Booking.
clean basic room overlooking the old market square, lots of old world charm the charming old market square in the daytime is a lit up noisy market square at night. difficult to go to sleep. We felt room was a bit overpriced.
Beautiful setting,good restaurant nice service we arrived pretty late. Some trouble to find it first.Good parking in the locked backyardu For us it had be better if breakfast was served earlier as we wanrted to start earlier in the morning.
Everything was good: a magnificent location, spacious and complete room, diner and breakfast were good.
Very impressive location in the market square. Friendly and helpful staff. Good restaurant. PS. For those who plan to climb to the nearby mountain in the evening time to see the castle: there are wild boars who can bite you!
A clean, comfortable hotel in a beautiful old town square, with excellent, friendly staff. Faultless.
Friendly greeting on arrival, excellent English spoken, good location, excellent value for money, would definately recomend.
The hotel staff were very helpful. The internet facility provided for guests was useful. There were several lights that didn't work in my room.
Good, comfortable hotel with nice and attentive staff conveniently located in Bensheim and with reasonable prices. Highly recommended.
Nice location, close to the city center and very quiet. The hotel is now called "Alleehotel": so dont get mad if you will not find the "Nichtraucherhotel". Small pillows equates to small rest for me: just to let you know.
Rooms were clean, 15 minute walk into bensheim The hotel did not have tea and coffee in rooms, the smokers rooms were noticably larger than the non smokers, and the same price.We did not have breakfast as we felt 12 euros was a little expensive, however they did try and charge us.
Very nice room. Quiet.
Very friendly and helpful staff The rooms were very hot
Very nice and big room, very clean. Nice garden view. Breakfast okay. Very expensive, road noice, no ambiance.
This hotel is very near to the train station, so it is very convenient. The Hotel Manager and staff are also very friendly and helpful.
Bed, shower and toilet were clean. Room did not see a vacuumcleaner for some time. Chair was too dirty to sit on and it was the only chair in the very small room. Breakfast was poor.
The attached Indian restaurant provides good food and a very friendly service. Late check-in was no problem, we were expected and it all went very well. The noise from the trains passing near-by was very frequent during the night and woke us up so many times. But anyway, we chose this hotel as a stop during a travel from Zurich via Stuttgart for a stop and needed a hotel leaving only a short trip to Frankfurt Airport the next day with a reasonable rate and easy access to the A5 and for that it served its purpose. Yes, the facilities are very old-fashioned but the room and bathroom were very spacious and it was clean enough.