How do I contact KAYAK user support?

KAYAK offers two main ways to reach the user support team for general questions, feedback or to report issues.

Contact options.

Feedback form

• Visit https://www.kayak.com/feedback/form
• Use this form for general questions, feedback or to report suspicious activity

Chat with KAYAK

• Available through KAYAK’s contact form
• Submit your question directly through the chat interface
• Please note: Any information you share (including personal data) may be shared with travel vendors mentioned in your conversation. For more details, visit KAYAK’s Privacy Policy

Is there a customer service email or phone number?

For help with a customer inquiry, use the feedback form or chat options above. KAYAK provides customer service through these channels instead of a general email address or phone number.

Reporting scams or suspicious activity.

If you’ve encountered a scam or suspicious activity, report it directly to KAYAK using the feedback form at www.kayak.com/feedback/form.

KAYAK is a travel search engine that helps you compare travel options. You complete bookings and payments directly with the travel provider. KAYAK will never contact you by phone, email or WhatsApp to complete a booking or request payment.

If you’ve been a victim of a scam, contact your bank and report it to your local authorities.