AGU - TVC
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Top airlines flying Aguascalients to Traverse City Cherry Capital
Scores according to KAYAK customer reviews
Cons: "The plane departed 1.5 hours late due to crew issues."
Pros: "Everyone was very friendly."
Cons: "More room."
Pros: "The crew was great and provided a quiet environment for the red eye flight."
Cons: "The boarding process needs to be reevaluated. Perhaps the plane should be boarded from the rear to the front or from window to aisle seat. These suggestions would streamline the boarding process."
Pros: "Very friendly"
Pros: "Plane was maybe 70% capacity so had space to stretch out. Entertainment selection was great if you had a WiFi device AND enough power remaining."
Cons: "The interior was embarrassing. How a global airline flies planes with interior fixtures dating 30+ years old. Overhead lights didn’t work. No modernized power options (they had cigarette lighter adaptors in between seats. Crew disengaged but could be the interior atmosphere that made them that way."
Cons: "The flight was delayed."
Pros: "The crew looked tired and somewhat friendly. We were delayed about 45 mins and they really didn’t communicate much the Captain did. On the ground we had to wait 20mins for the jet bridge and the door to open and no one said anything. The plane was shut down and turned on again too."
Cons: "More communication with the passengers would have been a bit better !!"
Pros: "Boarding was average. Cabin crew was very nice and attentive when needed. Flight was on-time. Luggage arrived quickly and unharmed."
Cons: "When will airlines end cramming in as many sardines/passengers in the plane? The seating for me (6"1") was too close to the seat in front. Luckily, the passenger in front of me did not recline."
Pros: "Nice crew. Very smooth flight."
Pros: "The plane was super comfortable"
Cons: "Long check-in lines in Denver - there were two sky caps outside who had no line which allowed me to reach my gate in time. Otherwise I may have missed my flight"
Cons: "In a perfect world, no 2-hour delay."
Cons: "It would have been helpful if American Airlines would notify passengers when they have selected a window seat where no window exists. I am very broad shouldered and that extra 3 inch well the window creates is crucial for me. Terrible 4 1/2 hours in a very uncomfortable position."
Cons: "There was crowding at the gate.. the staff was rude, sitting on the tarmac over an hour the plane was stuffy and no beverages were offered, no one was knowledgeable regarding if connecting flights would be missed,"
Pros: "The crew was fantastic and our seats were exit row which was comfortable. We had terrible weather and the pilots crafted an exceptional and safe landing. The flight attendant was hilarious!!"
Cons: "Nothing. It was great"
Pros: "Flight Attendants professionalism"
Cons: "Due to AA delaying my flight I missed my connection; I'm a AA frequent flyer and I could say that have missed my connections about 50% of the time during my trips with the company during the last year. We were stuck next to the jet bridge for about 20 minutes because there was no one to operate it; as a result, I arrived late to get on my next flight. They close the flight even though there were about six passengers having connection delays because of American, the company refused to let us in the airplane even though the flight was in the ramp for about one more hour for unknown reasons."
Pros: "First class for such a short haul."
Cons: "Lack of service."
Pros: "Getting from A to be safely"
Cons: "Being so delayed that we had to sprint to make our connection flight. Starting a transatlantic flight with sweaty armpits is never fun for anyone involved, us or our seat neighbor"
Cons: "The first flight was canceled, kayak did not even bother to contact me"
Cons: "Beat up baggage"
Pros: "All good."
Cons: "No movie."
Cons: "Very cramped."
Pros: "Everything worked the way it was supposed to. Bag transfer through customs and transfer to domestic was easy."
Cons: "Snacks and food in general on US operated airlines is generally sad. American Airlines should learn from Qantas about food quality and service."
Pros: "Liked the plane which looks new and the entreteinment was good too"
Cons: "Didn’t like the crew wasn’t nice and the snacks are always terrible"
Pros: "Wheelchair was ready in La Guardia airport, but transfer from gate C to gate B had impossible stairs or shuttle outside. This option required another security check which was terrible. TSA personnel was rude and incompetent. In the end there was no need for such scrutiny and we were released, but the emotional impact lasted for hours."
Pros: "There were a lot of movie choices; the flight attendants were amazing!"
Cons: "We were late leaving so I missed my connecting flight"
Pros: "The crew, pleasant as usual."
Cons: "They ran out of chicken for dinner, and then the pasta was cold. They could have compensated with an extra glass of wine, but NO !"
Pros: "Crew was nice"
Cons: "Flight was rocky and delayed 4 hours"
Pros: "Customer service was excellent. Comfort and other services were among the best I've experienced ever flying."
Pros: "Boarding process was easy"
Cons: "Got delayed by almost 2 hours, no wifi or food on the plane."
Cons: "They would not let me board for being less than 5 minutes late."
Cons: "Missed my connection in London due to a computer malfunction that took over an hour to remedy. In getting to London, I was automatically rebooked, but with a flight that got me in 10 hours later than expected. I asked customer service about alternate flights, with or without connections, that might get me in earlier, but was given a quite curt, "that is not possible," and turned away. Even if that was the case, which seems unlikely given the multiple other flights arriving in Luxembourg from European airports earlier in the day, it was not particularly friendly."
Pros: "We were delayed because of weather yet the crew kept us aware of what was going on and still got us there on time. Great crew. Very polite and professional."
Pros: "Arrived to the airport well ahead of time and encountered lines so long that we were not able to make our flight. Only 2 attendants working and so many people had to be rebooked we didn't get another flight for 3 days. Did I mention I was traveling with a baby?"
Pros: "Quick boarding and taxi. On and off the flight seemlessly."
Cons: "Liked it all."
Pros: "Crew were very good seat as comfortable as can be on a flight."
Cons: "The flight was delayed and information was not clear boarding was messy people had far to much hand luggage I had one piece but was not allowed to take it on board as the overheads were full already? my main case was sent early and I was a long time in baggage claim waiting for it till I found it in a contained area it had been opened for security reasons? No information was given about the early sending of luggage? Don't think I will go through Philadelphia again."
Pros: "Once I managed to get to my connecting terminal which was an adventure in itself, the original plane we were to fly on was having maintenance issues. The ground crew worked quickly to get a different plane and moved us to an adjoining terminal."
Cons: "LAX. The airport is just a pain with long lines for everything, although staff try very hard to help you get where you need to be"
Pros: "Is AA ever slightly embarrassed by the fact that their planes look like they're from the 80?"
Cons: "Shared TV?!!"
Pros: "The service was great"
Cons: "No TV or WiFi"
Pros: "The movie selection and how often we were given beverages."
Cons: "I was selected for a random inspection. I was pulled aside and went through a separate check in process. I completed everything I was instructed to do and as I'm boarding, I'm pulled aside and told I needed to go back to pre clearance because someone forgot to punch a hole in my boarding pass. The stewardess and j had to run all the way back to security so I could go through the whole process again. I delayed the flight and everyone was upset. It was completely unnecessary. Simply because one employee didn't do their job, I delayed a transatlantic flight to Chicago. Best part, I arrived at the airport four hours before my flight. Also, the seats are incredibly uncomfortable. And I was separated from my traveling companion for this entire process. Had I missed the flight, she would never have known."
Cons: "Required to check carry on because of full flight, bag did not make connecting flight. Required to return to airport to recover 6 hours later (additional 50 mile drive)."
Pros: "So there was a lot of turbulence because of storms and we ended up in a holding pattern over the airport and then stuck on the tarmac when we landed. The captain and crew were very professional, offering us all the information available and explain current plans. It wasn't the best flight ever but the people handled it professionally and clearly."
Pros: "Tuve 2 paradas antes de llegar a destino y realmente estaba asustada de que la maleta no llegará junto conmigo a destino pero lo hizo! Además todos los vuelos salieron a tiempo, todo funcionó muy sincronizado"
Cons: "La comida no me gusto tanto, aunque no estaba tan mal tampoco, quizás un menú para niños estaría bien que tuvieran."
Pros: "The lay over wasn't bad at all had enough time to make it to my gate and get something to eat"
Cons: "Was scheduled to leave at 3:15pm didn't leave until 4:17pm"
Cons: "I bought an upgrade seat for $22 and I was disappointed because the seat was worse then the seat I gave up"
Pros: "Great entertainment system and options. Updated seats and interior made flight enjoyable despite lack of space."
Cons: "Lack of leg room, even for an economy seat."
Pros: "I fly alot! I have never been on a plane that was so shaky from take off. No wind nothing crazy effecting the pilot. It felt like maybe it was his first flight"
Cons: "Super small and crowded flight, no safe distance whatsoever. A particular older flight attendant was cranky."
Cons: "United, along with American, is a horrible carrier, and the next time it files for bankruptcy, needed to be allowed to remain our of business. The employees don't care about service at all, it's no longer part of their culture."
Pros: "The boarding was quick."
Cons: "Flight attendants weren’t 5 out of 10 on the friendly scale."
Cons: "Seats could have been better. Very uncomfortable seats"
Pros: "Crew members were helpful and friendly"
Cons: "This flight was delayed that caused me to miss the connection flight to Fresno."
Pros: "Friendly crew and comfortable seats"
Cons: "It took 45 minutes for the luggage to arrive at the carousel, and they sent it to the wrong carousel. Not sure if it was at the other one the whole time, or just took that long."
Cons: "We were delayed to no fault of the airline"
Pros: "I think give better instructions"
Cons: "Never I have experience like this in my trips. They canceled the flight they were not helpful in what to do The assistant wasn’t helpful just answering to some people, I don’t think I will let have another experience like these because even I wound suggest this company. Las Time the we’re dela 9 hours my husband was so tired."
Pros: "As a tall american person i loved the amount of leg room and the bathrooms had a good amount of room in them."
Cons: "The seats where a little hard on your back"
Cons: "My flight was delayed 5hrs and added multiple connecting flights that I didn’t need. I had a 6am flight and didn’t get to my destination until 11pm."
Pros: "Very easy and smooth flights"
Pros: "Nothing. Absolutely nothing. The plane was newer and clean?"
Cons: "My flight was delayed almost two hours, causing me to miss my connecting flight. Because United. And then their response is “everything is booked so the best we can do is get you on another flight 12 hours after you land? Ah f you. Missing my niece’s birthday and the whole reason for the trip. United is garbage. The irony, I was only flying United to use an expiring voucher from the last time they stranded me for a day. Never again United. You will have to drag me kicking and screaming onto another United flight. Which they may do..."
Pros: "On time boarding, comfortable seating. The young man who was the sole flight attendant was excellent (attentive, competent, kind)."
Pros: "Apart from the poor attitude of the lady in Denver the rest went fine."
Pros: "The crew could not have been more friendly and accommodating."
Pros: "Nice vegetarian meal option. Good food and service overall."
Cons: "It wasn't a Lufthansa flight. Both our connecting and international flights were United. We specifically bought the ticket because we have had excellent exeriences on Lufthansa. We were dissapointed to find out we were actually flying United. Entertainment system was down so there were no movies the entire way and we were seated in an exit row where the seats did not recline. Extra leg space was nice but I would have declined the seat if I had know the chair wouln't recline."
Cons: "Flight got cancelled, stuck for an extra day in Honolulu. United put me in a hotel for the night, but I have to check out at 11am and the new flight doesn't leave until 8:40pm. So now I'm just supposed to sit around the airport for 9 hours? Plus last night they told me all the other flights were full. But my girlfriend called this morning and also checked online and there was an earlier flight at 7am, that would have still got me to Denver tonight. and there WAS availability on it, but since I got different information from different people, time ran out and I couldn't get on that one. So I lose an entire day of my trip, and have to cancel the appointments I had scheduled in Denver for today. Plus the expense of having to find food in Honolulu for a day. So...yay united. Once again, you're awesome."
Pros: "On time."
Cons: "Flight attendants brought a few people drinks and then disappeared leaving the rest of us thirsty"
Cons: "5 minutes before we boarded they tried to change my seat without informing me.... luckily it popped up on my phone that my seat had changed I reserved an aisle seat when I made my reservations five days before the flight. All of a sudden they put me in the middle seat ...so I went to the counter and the person at the counter tried to tell me that I just changed to the aisle seat that I had which I actually have had for 5 days and she tried to tell me that I was lying to her I was not very pleased with United at all!!! I made it very clear and even showed her the email from 5 days ago where I had that seats all along the aisle seat that she took away from me and put me in the middle somewhere so three minutes later she told me to look at my phone and she changed me back but that's after she basically called me a liar and said I didn't know what I was talking about!! Worst US AIRLINE!!"
Cons: "Entertainment left me wanting more"
Pros: "The seating seemed a bit more spacious~very much appreciated!"
Pros: "Didnt die"
Cons: "I was supposed to sit with my other flyer and have a seat prepicked"
Cons: "Your company and crew make me sick, and all of you should feel ashamed and embarrassed."
Pros: "Wheelchair was provided"
Cons: "Long wait for wheelchair"
Pros: "All good"
Cons: "Nothing all travel is ok."
Pros: "fight crew very nice United partners were great at getting us another fight at no charge. It was raining in California not hard or anything but I guess traffic really backs up."
Cons: "Seats really cramped and I only weigh 135 lbs"
Cons: "Flight attendant was really not very nice at all. I felt like I was in trouble for even taking the flight. 'Move your feet. Bags have to be moved under seat. I need to see your seat belts.' She was curt, unfriendly & really made me upset with her bad attitude. Maybe she was having a bad day but I paid good hard earned money for my trip. I at least deserved courteousy & mutual respect."
Pros: "Plane interior was fine."
Cons: "Delayed 2-1/2 hrs at gate due to mechanical problem. Mechanical problem fixed in 30 minutes, balance of delay due to paperwork. Communication from cockpit was terrible. On arrival, agent had trouble opening door and was panicked and rude."
Pros: "on time"
Cons: "Seat pitch smaller than every other airline (except frontier) and no free movies on demand"
Pros: "Nice, friendly personnel. Plane was fairly comfortable. Made up some lost time due to late take off."
Cons: "Late departure."
Pros: "Not bad overall. I was exhausted at one point and passed out in my chair. I would have missed my flight if the gentleman boarding people hadn't noticed and woke me up to ask if I should be on the flight. I was out so deeply that I hadn't heard any announcements. There wasn't any food on the three flights but a cookie waffle thing and that was all I had during the 13ish hours I was on planes. The staff was super awesome and nice. Space wasn't any different than other planes, but tight on the first flight. I got lucky on the last two."
Cons: "I was starving and literally dehydrated. I was so thirsty."
Pros: "Due to technical difficulties, the entire flight received DIRECTV service at no charge."
Cons: "The boarding gate changed without notice and we had to scramble to a new gate. Turbulence over the Rockies added time to the flight."
Pros: "We were on the beach and could have hung out a full hour more if given ample notice... Not too happy about that..."
Pros: "always enjoy the short flight home and I even got a glass of water"
Cons: "Lost bags and unable to have bags delivered as instructed. Unprofessional driver and still no resolution for receiving lost item."
Pros: "I broke my arm and all of the gate agents were wonderful trying and succeeding in getting me A seats for my comfort."
Pros: "The time"
Cons: "The charge for 1 bagge."
Cons: "Didn't make it because United gave standby seating to guests terminating travel in SFO."
Cons: "united reliability and transperecency can b painful"
Pros: "That is a short time period and the staff was at their best."
Pros: "In efforts to reduce my carbon footprint and reduce my use of plastic bottles and single use plastic cups, I always travel with a refillable stainless steel water bottle. It saddened and frustrated me when during the drink service portion of the flight the flight attendant refused to serve me water in my bottle, which was clean, dry and when uncovered the brim has the same diameter as the plastic cups used on United flights. First the flight attendant just said that she is not allowed to fill my personal bottle but kept offering me several cups of water instead. When I explained that it wasn't because I was really thirsty, it was just that I prefer to not use disposable cups, she proceeded to tell me my bottle was too big to fill anyways and she couldn't give me that much water. I have never had such an averse reaction to trying to be more eco friendly. In fact people are usually thrilled and applaud the Effort. If this is in fact the United policy, I hope united will reconsider it. Every small effort goes towards making a big impact."
Cons: "Nothing not to like!"
Pros: "Lovely flight. Comfortable seating."
Cons: "Flight was 3 hours delayed. Bounced to 3 different gates"
Pros: "I appreciate that United hasn't gotten greedy with baggage charges and has kept their seating comfortable. Last Frontier flight was RIDICULOUS!!"
Pros: "Crew was nice and boarding went smooth"
Cons: "seats were very close together"
Pros: "The flight was short 102 people so the attendants were very attentive."
Cons: "A seat with more cushion would be nice for an 8 hour flight."
Pros: "Even though we boarded late, it was expeditious. We still arrived on time or close."
Cons: "Middle seat was hard and uncomfortable."
Pros: "Easy boarding. Great crew . the only thing was the lack of leg room . maybe next time i fly i will get business. Class or first class"
Cons: "The crew was accommodating. And the plane was clean food was satisfactory. .. The seats where comfortable. And i rested well the.. Flight was delayed for a while but. Once on the plane the flight was great and i nade myself comfortable. I would definitely. Fly united again"