old plane, tight and uncomfortable
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly
Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!
staff was fine
old old plane, very uncomfortable. Tiny bad screen made movies pointless
From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
Arriving to the destination
Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats
Spacing with seats
Staff was friendly
Plane was tiny
Quick friendly service from crew and captain.
First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old.
Crew was friendly and helpful
Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting.
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