I wasn't able to make the flight and the ticket agency refused to offer me a refund.
Horrible communicatuon between the crew and passengers. Poor entertainment and comfort. The delay in Chicago was poorly updated and once the plane landed the flight taxied for upwards of a half hour.
Flight 1039 dec 16 was delayed due to late inbound arrival to Aruba. United gave the reason "delayed Maintenance" which United denied as mechanical failure. We missed connected flight to Albany. United gave us only option: morning flight to Washington and then To Albany which is inacceptable option. We took rental car. Also: Workers at Newark do not coordinate. Super Slow and give disinformation.
Flight was on time.
Long flights should have something edible.
The flights were good. The cancellation was handled poorly.
AA’s flight was canceled from Seattle to JFK. The flight was then rescheduled to Newark and then Orly. The main problem is that the change didn’t include the infant on lap ticket and ended up with 2 hours in Newark trying to rectify the situation.
Once we got flying, everything was fine.
Gate changes had passengers walking from one end of Terminal 3 at O'Hare to the other twice.
Only good thing about the flight is the price.
I do not like the two hour delay, after a hour maybe consider getting another plane.
Liked that there were easily accessible power ports
My entertainment system did not work
very nice seats.
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