I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???
The plane was uncomfortable, the seats looked unsafe, the flight was overcrowded with many crying babies, the food was terrible. Turbulence caused the flight to take an hour longer, which was even more excruciating.
A380 is great, roomy even for coach. Food is great as always.
While most flight attendants are decent, a few are just not that great...making loud noises at the attendants compartments and chatting around while flyers are all sleeping, kick around garbages which makes loud noises too.
Also the TV screen is a little hard to pull up at the front role.
We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time.
The airline still runs like a well-oiled machine. Everything is efficient and staff are courteous. Flights are on time and reliable. DXB airport is easy to navigate. New on-board headphones design is an improvement.
Cost saving cuts are evident around every corner. No more night mask, flight socks and toothbrush. No more hot lemon towel upon boarding (only towards end of flight). Food tray is smaller and more compact than before, turns Dinner into a game of Tetris (although, not a fun 'game'). Flights aboard A380 are much more comfortable than in Boeing 777.
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