Korean translation sucked. Also food was bad.
Airplane seemed a bit old.
Great experience overall on this flight, only problem was that my lie-flat seat was broken and would only recline. Good food, great crew. Staff at Aeromexico Premier Salon Lounge were OUTSTANDING! Food could have more assortment, but was better than most lounges in the USA.
lie-flat seat was broken and would only recline, so didn't really get what I paid for. I wasn't the only person with the problem, as 2 other seats were the same. MEX airport desperate need renovation. It looks like something from the 60's that hasn't been maintained well. Not up to standard for a country's Capital City.
First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight.
The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound.
El vuelo es helado. Es tarde en la noche y sin mantas!
The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.
Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.
Service vey Good. Nice choices. Comfort seating very nice
WiFi awful. Useless.
Comfort Plus allowed us to board early, useful USB ports.
Please see above. Sherry was amazing
Plane was small and older but it was a short flight
|Flights Arrive in||São Paulo|
|Flights Depart from||Aspen Pitkin County|
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