Please see above. Sherry was amazing
Plane was small and older but it was a short flight
Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.
Comfort Plus allowed us to board early, useful USB ports.
We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future.
Smaller plane but ok for short flight
Staff was great!
No TV for movies.
The cabin crew were pretty good. That's about all that was good.
I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.
The flight was great.
They have one line of executive class after the kitchen and toilet, is very noisy.
Excellent experience with the cabin crew.
Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor.
KLM crews look unhappy with their work. Everything they do is a favor not duty.
Tiny old cramped plane.
The flight attendants could not do enough for you.
Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.
787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach.
The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction
Nice seats, comfortable.
Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here.
|Flights Arrive in||Dallas Love Field|
|Flights Depart from||Berlin|
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