Got to Amsterdam on time and everything was great including the staff
Service from airline host Poorly maintained plane Bad food Old entertainment
Crew was courteous and polite! Entertainment system had some great movies at no additional cost.
Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?
Flight was delayed for three hours and was a very stressful flight
Flight was not on time and got to destination very very late pier management of aircrafts
The flight was great.
flight attendants from Nairobi to Istanbul were rude and unaccomodating. asking for a glass of water appeared to overwhelm the flight attendant.
the flight attendants were more present and even spoke English.
Excellent service with comfort
All was great
The entertainment system was nice, the drinks were good, and the food was OK in Economy Class
The cabin crew was not very outgoing and not proactive in any way when it came to helping customers. The overall 777 plane was OK. I would have liked to see if the A380 was nicer. The entertainment screens were lower resolution with a good, but not great selection of content.
Transfer desk in Istanbul is terrible. Poor customer service. It took 6 hours to get transferred from the airport to the hotel.
|Flights Arrive in||Phoenix Sky Harbor Intl|
|Flights Depart from||Berlin Tegel|
|Airlines||KLM, Turkish Airlines|
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