Delayed flights leading to incredibly tight connection times, staff inconsistent with messaging re the source of the delay, zero compassion for customers, offering $700-$1,400 to get off the plane when you charge $200 to change a flight 2 weeks in advance is especially galling! Will not fly with United again whenever there is a viable alternative to my destination.
Great service in business class, as always.
Weather system on the way down, but the pilot and first officer were tops
The crew was very nice
It was a short flight. Didn’t dislike anything other than paying for TV/movies.
Can’t think of anything nice to say...
On a cross-country flight from San Francisco to DC, you would think United could provide more than one snack option that is void of any nutritional value, and perhaps they could provide alternatives for their patrons with allergies. Is fresh fruit really too much to ask for on a 6-7 hour flight??
Smooth takeoff and landing. The seats were comfortable for a 3 hour flight.
Nothing to complain about. I was satisfied with this flight.
Easy check in.
Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate.
None of the experience was pleasant
First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful.
It was a very good fight
I didn't like the fact that the gate kept on changed 3-4 times and that it was delayed for an hour
|Flights Arrive in||Eugene|
|Flights Depart from||Bismarck|
|Airlines||United, American Airlines|
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