BOG - MHT
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Top airlines flying Bogotá El Dorado to Manchester
Scores according to KAYAK customer reviews
Cons: "Original flight we booked would have taken us overnight. But it was canceled so we had to stay overnight in the airport"
Pros: "Friendly crew, smooth flight and comfortable seats."
Pros: "Smooth. We will definitely fly AA again."
Pros: "They got me home eventually"
Cons: "Timeliness was awful. Late crew delayed the flight 50 min. Then ripped cargo net resulted in cargo shift."
Pros: "Flight was fast and professional."
Cons: "Many of the crew members seem as if they hated their jobs. I hesitate asking them anything."
Pros: "Getting to destination"
Cons: "Seats terribly small. No leg room. Sat on runway 30 mins before departure totally cramped"
Cons: "I love it"
Cons: "Commuter jet boarding at DCA is going to stink until the new terminal is completed. Just is."
Pros: "Boarding was fairly quick, and improvement has been made with people waiting for their boarding group to be called from crowding the boarding line. The crew was friendly and accommodating."
Cons: "Several seat changes had to be made, but it all worked out."
Pros: "Crew was excellent, very polite, very helpful."
Cons: "Entertainment system would not play any movies or music. Eventually they got it working for most passengers, but around 20% including myself still had no service."
Cons: "Since it left without me."
Pros: "Boarding went fine"
Cons: "Plane was old and uncomfortable, no in-flight entertainment unless powered by your device, scattered crew and little service for 4.5 hour delayed flight"
Pros: "All was great - we even arrived early."
Cons: "Not even a cracker"
Pros: "Courteous staff! Very accommodating."
Cons: "The company did great, no complaints."
Pros: "Seats were reasonably comfortable"
Cons: "My console did not work for the entire flight, including the overhead light and hellp/call button. The screen in front of my seat displayed error messages for the entire flight of 8 hours, from the time I got into my seat until after landing. I asked the crew about it before take off. Nothing they did fixed it, not could the screen be turned off completely to avoid scrolling messages for 8+hours. During the flight I was told it couldn't be fixed until after landing. In that case why wasn't it taken care of before my flight ever started? Anyone inspecting the plane properly in between the previous flight and mine would have and should have seen the same error messages on the screen I saw, and resolved it then. ''Hot'' food in the main meal was salty and lukewarm. Also irritating that flights for 3 people booked 5 months ahead of take off with no option for us to choose seats should end up with 3 separate seats at opposite ends of the plane. Should automatically assign seats together for people booking that far out, on a first come first serve basis or allow seat assignment at time of booking by the customer. This flight was about the typical experience most passengers have come to expect from companies who have too much power and really don't care about the customers they are supposed to serve. This is not a reflection of the actual crew on the flight itself, they were average, not bad, but not great."
Pros: "The cost."
Cons: "I could not even get the flight rebooked I never got on the plane Los Angeles and they acted like I was there and all was well. I never checked in.. emergency led to a reschedule but contact was never accommodated."
Pros: "Flight crew offered me compensatory AA aadvantage miles for screen not working"
Cons: "Screen did not work on video display. As always, seat was terribly uncomfortable. Felt like I was sitting on a wooden playground bench."
Cons: "Lost our bags on our 6 hour layover in Bogota and when we arrived in Lima (our last stop cusco) they were not nice about it at all. So rude. We almost missed our flight to cusco because of it as well even though we had almost a 3 hour layover. Took more than 24 hours to get the bags"
Pros: "The Bogota based crew provided the best service I have ever experienced. Extremely pleasant and customer focused. We were flying with twins and they assisted us through out the flight. Once we landed in MIA they helped us maneuver through the maze to reach the customs & immigration area quickly. All in all a great experience."
Pros: "Latam lounge in Bogota"
Cons: "Pay for premium seats, not enough leg room a rip-off"
Cons: "Left 2 hours late from Bogota"
Cons: "Wanted more food. Haha!!"
Pros: "Everything was perfect"
Cons: "Everything was good to be honest"
Pros: "Flight was supposed to leave 5:45 PM , they let us board the plane right on time, then we stayed waiting on board for half an hour, there was zero communication from staff or the captain, then suddenly they asked us to leave for no reason whatsoever, we waited and waited, they decided to move us to Gate 1 instead and had us wait for four hours, they served us little food, and told us wait for AA to provide a new plane. we were delayed for four hours, flight left 10PM. very very dissatisfied, never ride with AA or Iberia"
Cons: "I need a refund for this flight. it was a horror, 4 hours of delay with zero communication."
Pros: "CRJ 900s have more leg room than expected"
Pros: "Everything went very well."
Cons: "No room between seats."
Pros: "The flight was on time"
Cons: "The food was so so nothing special"
Pros: "Everybody answers me any questions that I have. And treat me very Gental. I thought that I lost a Lounge but in my next fly from Bogota to Pereira apair in Pereira airport."
Cons: "Mechanical issues, late late late, bad communication, no apologies or compensation for huge waste of time."
Cons: "Completely ignored for beverage service"
Cons: "Poor communication Delays -3 hrs"
Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"
Cons: "No entertainment, no food"
Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."
Pros: "Worst plane to travel 5 1/2 hours. Almost no legroom, very small seats."
Pros: "roomy flight, great movie selection, food was great"
Pros: "Arriving early"
Cons: "Having to pay for the wine."
Pros: "I would like to include these miles to accumulate them. I flight with Latam to Río de Janeiro renta y. How can I get them?"
Cons: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"
Pros: "Nothing. The entire experience with AA was horrible. Flights delayed, poor protocols to accommodate passengers in other flights.AA does not take responsibility of reimburse or compensate the passenger for cancellation of flights for technical problems of their aircraft even thought the flight is operate by AA. Zero help and communication with airlines (AA and LATAM) involved with the delays, lost connections or frights cancellations. I should be reimburse or compensate for all the inconvenience generated."
Cons: "Paying extra for seats"
Cons: "Crowded seating, smaller seats."
Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."
Cons: "I called around 5 times since june or july to change my flight because I was injured at work and couldn't travel. I called customers service and they told me that I cannot change my flight they dont give another solution they just told me that I have to buy another flight ticket. I will not recommended amy of my family or friends to travel in vayama."
Pros: "Good options of entertainment."
Cons: "Bad service of few members of the crew. Always seem to disturb them. In the long flight, they never pass to offer water (flight Bogota-Barcelona)"
Pros: "Fast boarding"
Cons: "My entertaiment system was broke, I let the crew know about it but they never pay attention on this issue, seat 13F"
Pros: "Accuration and responsability"
Cons: "Long conection"
Pros: "United is fine."
Cons: "They have a Delay and they comunicated late. I traveled with a 3 month old baby, so you can imagine whe you have a delay of more than 5 hours."
Pros: "Made up time lost to bad weather. Several announcements from pilot-I always like that. Makes me feel more personally cared for. "My friend the pilot is taking me there". That might explain how it makes me feel. Wish they did it more. Don't usually complain but below you will see I did."
Cons: "Your headrest are especially cheap, plastic like, with little padding. Being in back row(no recline) would have been manageable if I could have leaned head to side to rest on something that extended out. Left too much light on (all down center) for an overnight flight. Served heavy dinner at 2am. Woke everyone up. Later light breakfast would have been more appropriate. Bathrooms reeked and waste bin overflow. Stewardess in back chatting. Don't they ever check?. They didn't seem to want to there."
Pros: "The lounge and boarding area at Houston Airport were great. The staff at boarding did a good job keeping everyone happy and in line and boarding in the proper zones."
Cons: "All the flight attendants were trainees. I was served cold coffee because it took so long to get from the front of the plane to the back. I was given a toothpick to stir it with. My headrest detached from the seat, and I had to sit uncomfortably during the flight. The plug for headphones was broken."
Cons: "Wholly inaccurate and frankly FALSE information about baggage policies and seating. This was advertised and linked to the baggage policy of Austrian Airlines. I learned at the airport that I would be charged for bags, by United. I am inclined to never use Kayak, Austrian, or United ever again."
Cons: "No Wi-Fi and no food"
Pros: "Delayed notifications"
Cons: "Hours of delays and no courtesy by airline."
Pros: "Things were new"
Cons: "Seats were smaller, legroom was less, seatbacks when fully upright push your heard forward so when I fell asleep, my head kept falling, NO FREE ENTERTAINMENT. They tell you to download the app mid-flight to get free entertainment, but you need to pay for wifi to access the app store."
Pros: "Delayed by 2 hours"
Cons: "Flight left 8 hours late because they couldn’t find a tire."
Pros: "crew was apologetic"
Cons: "no movie service, no wifi. this is the 3rd time this has happened to me on an international flight to China on United. so bad. every other airline has it all together"
Pros: "Paying for $1200+ for an 8 hour flight to Guam and all the crew fed us was coffee and water plus pretzels. Oh yeah have to pay for a real meal"
Cons: "5 minutes early arrival time."
Pros: "Flying on the beauty Dreamlier Boeing 787"
Cons: "Luggage crew too slow in both airports"
Pros: "Great and organized service at gate. Very friendly staff considering that they were having to work on Thanksgiving."
Cons: "I expected more current movies on the in-flight entertainment system."
Cons: "Flight was delayed 2 hours, but was not notified of delay. Also, our gate was changed three times."
Pros: "Crew were helpful. They got the plane boarded early for an early takeoff. It was easy getting from landing gate to my next takeoff gate."
Cons: "The boarding was a little quicker and more controlled."
Pros: "Help changes with my seat assignment"
Cons: "Leg room bad.....attendants. not very happy"
Pros: "Flight was on time"
Cons: "Tight seating. No leg room. No basic tv to watch unless you pay for it??? I get movies but regular tv? You can't even watch the flight map!"
Cons: "It was quite late"
Pros: "One flight attendant who went above and beyond to compensate for the airline having prepared a vegetarian meal option"
Cons: "Called ahead to secure a vegetarian meal option for a 6-hr flight and the meal was promised. Once on flight it was explained to me that vegetarian option was not offered on this flight. If customer rep would have explained that, u would have taken measures to bring along a prepared meal for myself. Not okay."
Cons: "Continuously moving departure time back."
Pros: "Economy tickets were over sold and I was moved to 1st class seat! Best flight ever.!!!"
Cons: "Customer service, baggage policy, service at the airport counter, in short everything."
Pros: "Very smooth ride from take off to landing"
Pros: "Flight was delayed but the pilots got us there in time to make our connecting flight. Thank you!"
Cons: "On an international flight didn't expect to pay for movies and our seats didn't recline. Made for a long and uncomfortable flight."
Cons: "Crew, timing"
Pros: "Because of the delay, I missed my connecting flight, but a United staff member was ready to hand me a boarding pass for a new flight right when I got off the plane. That took away any worry or hassle for me, which I appreciated."
Cons: "We sat on the runway for 2 hours. Also, my headphone jack was broken, so I could not connect my headphones to watch a movie. When I tried to explain the problem, the flight attendant misunderstood and just ended up bringing me a new pair of headphones... not helpful."
Cons: "Advertised great price that did not include luggage and changes were not permitted. Cancellation within 24 hours."
Pros: "The crew was excellent and the whole flight too. Except for a lady who kept refusing to shut her shade and didn't let us enjoy our movies or have some nice sleep."
Pros: "Movies on plane"
Cons: "Over 2 hour delay caused necessity of connection to be unusable - no explanation. Virtually useless help in getting a new connection."
Pros: "smooth fligh"
Cons: "being delayed an hour"
Pros: "Entertainment was broken on the flight. Halfway through the captain apologies over the intercom."
Cons: "Entertainment was broken on the flight. Halfway through the captain apologies over the intercom"
Cons: "it took them forever to board the plane"
Pros: "Comfort of business class was ok"
Cons: "No vegetarian food. Delayed flight by more than 4 hours :-("
Pros: "The crew was great"
Cons: "I was not able to use the TV because the key to change channels was broken. I did not like the food, Too many calories and starches and the airplane was old and outdated. Thanks"
Pros: "It was a sparsely populated flight, I was able to lay down and sleep, very nice!"
Cons: "No problems, al was fine and I slept very well. No complaints!"
Pros: "Very quick ride"
Cons: "The seats don't sit back that much but it wasn't bad because of the short flight."
Pros: "Too many delays to be able to take the flight."
Cons: "6'2" broad shoulders and uncomfortable. Sitting by the window meant my leg had to be 5 inches over due to the curvature of the plane. Both of my knees were on the back of the seat and I was at an angle. The lady next to me looked like she did't like me being turned toward her. Many extra seats including the emergency exit row (that has more room) was available when we took off but I was told we couldn't sit there without paying extra. Cheap 1 hour flight. Won't tolerate it for anything else."
Cons: "Old plane..."
Pros: "On time"
Cons: "The aircraft was a bit older for a 6 hours flight so I felt too closed to a person next to me"
Cons: "This flight was delayed for 1.5 hours which was not nice and it was a six hour flight and only could receive pretzels without paying for food."
Pros: "I made it alive"
Pros: "Everybody help me good information Thanks"
Pros: "The overall punctually of the flight was very accurate and i appreciate that very much."
Cons: "One flight attended in particular was very rude. Blonde short and slightly over weight. Her deminer towards the passengers was very unprofessional. It is unfortunate to have someone like that in a 6 hour flight. Seats are very small and couldn't charge my phone. Also couldn't watch the flight path unless I paid for the entertainment"
Cons: "Was late like 7 hours"
Pros: "The movie selection was great"
Cons: "Although my wife and I booked our tickets together, United refused to put our seats together. Instead, we had to bargain with other passengers in order to get seats together. This has been a consistent problem when flying United"
Pros: "Punctual, good service"
Pros: "Flight cancelled"
Cons: "Flight cancelled. Had to wait 30 minutes to speak to United service rep to rebook to Boston. No other Manchester flights. Forced to check carry ons. There were 10 terminals for service reps and only five reps. Line was very long and reps were in no hurry to assist. Not a pleasant experience. They should pay us a cancellation fee like they charge us when we cancel. Incurred additional expense getting to Manchester, NH. Not happy with United."
Cons: "Is ok"
Cons: "Tv control did not work, cabin in my área very hot"