All of the flight attendants were extremely sweet!
You charged me for coffe after flying all night
The boarding process could be better
Got us (but not our bags) to Seattle. Wanted ro charge for water--are you kidding me??
Abysmally awful customer service--way beyond rude and not at all helpful.
Boarding was a bit confusing and staff wasn't actively being helpful with information. Got absolutely nothing to drink/eat on the plane-not even a glass of water! The flight crew was just ok, no one "stood out" as good or excellent. Again, nothing about this flight made me want to definitely fly British Airways again.
Flight attendants were courteous
We have to buy our own food
Online checkin failed, airport kiosk couldn't handle how names are written on Japanese passports (it's English) and had to wait 2 hours on the line to check in because they were down to 1 agent toward the end. Made it to the gate just as boarding started. Very limited entertainment options for modern day airlines. Uncomfortable seating.
Movie selection was great! Thank you for having a vegetarian food option.
MIGHT give me a refund, and not WILL give me a refund
Service personnel at Air Canada were very helpful and re-booked me several times and when none of those flights left, they said they would refer me to refund department.
Flight delay led us to miss our connecting flight. Air Canada then lost our luggage for 6 days on our honeymoon!
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